Modern Restaurant Management

FEBRUARY 2, 2022

Meanwhile, operators get the opportunity to grow their customer databases and turn new customers into loyal regulars. Thankfully, using the right technology the right way can help you do more with less to elevate your guest experience and improve profit margins. Here is your 2022 guide for a successful Restaurant Week.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

iTab POS

NOVEMBER 8, 2018

Boost Customer Retention. A well-rounded experience is more than just the first impression. Especially in the business world, leaving customers with a memorable experience is vital for your business. It’s the experience that keeps people coming back. It’s the experience that keeps people coming back.

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Loyalty Program Marketing Email Marketing Customer Experience 45

The Restaurant Times

SEPTEMBER 10, 2021

Delivering a good customer experience is another reason many restaurants are exploring new avenues by adopting new technologies. One way restaurateurs have been turning the tables is by deploying versatile POS (Point of Sale) software to automate their restaurant and cloud kitchen operations. . Kitchen Management.

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POS Operations Website Management Online Ordering 59

Harbor Touch

SEPTEMBER 7, 2023

One such technological marvel is the cloud-powered point-of-sale (POS) system. These systems are rapidly transforming the way businesses handle transactions, elevating the customer experience while optimizing operations. Traditional POS systems can limit you to on-site access. You might ask, “Why should I switch?”

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Point of Sale POS Customer Experience Inventory 78

7 Shifts

DECEMBER 18, 2019

With proper plating and presentation, just about any meal can be Instagrammable! Offering a discount for college students who present their student IDs provides extra incentive to take a lunchtime study break at your restaurant. Create a fixed-price ‘Mix and Match’ menu with soups, salads, and sandwiches for customers to choose from.

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Specials Food Truck Seasonal Menu Social Media 362

BNG Point of Sale

OCTOBER 13, 2021

The Advantage of a Point-of-Sale (POS) System for a Convenience Store. Benefits of a POS System for Your Convenience Store. You can satisfy customers and make more sales with an upgraded POS. For example, it’s possible to connect a POS terminal to a server in the backroom or another location.

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POS Point of Sale Cash Management Loyalty Program 52

Modern Restaurant Management

JANUARY 6, 2022

The restaurant industry has survived nearly two years of the global pandemic, adapting to ensure they provide the best possible experience for new and returning customers. Customers are craving convenience, now more than ever. When customers order for delivery, they spend an average of $32 per order.

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2022 Online Ordering Loyalty Program Customer Experience 197

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This shift has revolutionized how restaurants operate and present them with new growth opportunities. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Modern Restaurant Management

APRIL 17, 2023

Moreover, mobile applications for restaurant smart order provide such options as work with reserves and kitchen notification, payments accepting, work with combos and discounts (that can help restaurants to operate loyalty programs). The opportunity for brands to use apps to make experiences more personalized is huge.

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Mobile Ordering Cash Management Online Ordering Front of House 207

Lavu

OCTOBER 13, 2023

You can’t fix your table turnover rate without understanding the two key components: the total number of tables and the total number of customers served over a specific period. This should include all tables available for seating customers. This period could be a day, week, month, or any time frame you choose.

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Seating Mobile Ordering Customer Service Cash Management 173

SpotOn

MARCH 5, 2024

The Mi' N Tea staff would have to enter the orders manually into the restaurant POS system, even the direct orders streaming in from their website, which also didn't integrate with the POS. Dieu's father fixed up the restaurant, and her brother used his customer service expertise to hire and train their team.

Email Marketing 52

Email Marketing Loyalty Program Online Ordering Front of House 52

Mad Mobile

MARCH 1, 2024

Depending on how you use them, they could revolutionize how you interact with your customers. Boosting revenue: a closer look The discussion around restaurant tablets centers on two different modes of deployment: customer-driven and server-driven tablets. It’s not just about one aspect of the customer journey either.

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Seasonal Menu POS Loyalty Program Customer Experience 40

7 Shifts

OCTOBER 15, 2020

Here are the blueprint details: Cuomo also asks New Yorkers to help enforce these regulations by self-reporting any restaurants they see breaking the 25% capacity rule, a program titled “New Yorkers Protecting New Yorkers.” The program ultimately supported 95 restaurants and 1,000 workers in the industry.

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2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

DECEMBER 2, 2019

With data showing that 65 percent of gift card recipients spend approximately 38 percent more than the face value of their cards, restaurant brands should be taking action to optimize their gift card programs for the holiday season. The holiday season is coming and gift cards are still the present du jour.

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Point of Sale Loyalty Program Email Marketing Mobile Ordering 177

Deliverect

OCTOBER 10, 2019

Data is becoming increasingly important in the restaurant industry, and modern point of sale (POS) systems collect an impressive amount of data that restaurateurs can use to their advantage. How do you analyse your POS data and use it to improve your operations, satisfy your customers and increase your income?

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Loyalty Program POS Point of Sale Customer Service 70

Deliverect

DECEMBER 27, 2020

In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. Since the first online order was placed in 1994, massive industry digitization and demand for intuitive online ordering experiences have led to swift innovation in online ordering technology.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

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2021 Fast Casual Mobile Ordering Social Media 170

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. But knowing how to teach empathy can make a serious impact on your staff, customers, and the bottom line. This important skill can create a positive workplace culture and improve the hospitality experience for guests. After all, hospitality is a two-way street.

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Hospitality Loyalty Program Communication Training 78

The Restaurant Times

NOVEMBER 20, 2021

Since the customers were shifting towards ordering food online in order to not expose themselves to the virus, restaurant operators expanded delivery services via cloud kitchens. Introducing Customer Loyalty Programs. The pandemic has underscored the importance of customer experience for restaurant operators.

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Loyalty Program Online Ordering Point of Sale Mobile Ordering 52

The Restaurant Times

FEBRUARY 28, 2023

Modern POS systems, for instance, can show you metrics like the frequency of requests for extra ingredients. Analyzing the metrics and reports related to your operations becomes essential to your role as the restaurant manager as the competition for customers grows more fierce. That is where big data analysis is advantageous.

Operations 52

Operations Point of Sale Seasonal Menu Customer Experience 52

BNG Point of Sale

DECEMBER 6, 2021

Implementing a point-of-sale system for your restaurant can help reduce these financial losses while providing other benefits that will improve the work experience for employees. Here are 15 ways that installing a POS system in your restaurant will benefit you and your staff. .

Point of Sale 52

Point of Sale POS Cash Management Front of House 52

Deliverect

AUGUST 15, 2020

If you want to compete in today’s bustling marketplace, you need to be reaching customers through as many channels as possible. POS providers offering ordering services. Since 2010, TouchBistro has built up a name as the iPad POS specialist, offering portable restaurant ordering and payment solutions via tablets. Touchbistro.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

Apicbase

AUGUST 5, 2022

It consists of mainly two things: what you do (your mission statement), and for who you do it for (your ideal customer). It’s essential that your restaurant mission statement is crystal clear and instantly recognizable to the type of customers you want to attract. Your first port of call for insights is your POS system.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. trillion in 2024. . trillion in 2024. trillion U.S.

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2024 Technology Customer Experience Dietary Restrictions 40

The Restaurant Times

SEPTEMBER 16, 2021

Technology presents unique solutions for restaurants to differentiate themselves and for owners to run their businesses more efficiently. In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. billion by 2028.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers Kicking orders to the curb.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Touch Bistro

MAY 26, 2021

In 2019, research by BRP Consulting found that 38% of dining experiences now involve smartphones or mobile devices. And this number only increased during the COVID-19 pandemic – especially for those restaurant brands with a mobile loyalty program. Of course, not all restaurant apps are created equal. Native Mobile Apps.

Loyalty Program 52

Loyalty Program Customer Experience Download Mobile Ordering 52

Deliverect

DECEMBER 27, 2020

In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. Since the first online order was placed in 1994, massive industry digitization and demand for intuitive online ordering experiences have led to swift innovation in online ordering technology.

Online Ordering 78

Online Ordering Ordering Point of Sale Mobile Ordering 78

Lavu

NOVEMBER 27, 2019

Across the country, food truck operators are relying on the latest technology to streamline operations, manage wait times, inform customers, and so much more. Using a specialized Food Truck POS system is a no-brainer. Space, ease, and cost are not the only reasons why many food truck owners are opting for a mobile POS system: .

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Food Truck Technology Food Mobile Ordering 78

The Restaurant Times

FEBRUARY 22, 2022

The economy, on the other hand, is recovering and presenting new opportunities and problems. Customers are more concerned about the environment, and they want the food and beverage industry to make significant adjustments to safeguard it. By taking control of consumer engagement, they hope to create frictionless customer involvement.

2022 98

2022 Front of House Cash Management Online Ordering 98

Touch Bistro

JUNE 10, 2021

As a restaurateur, providing standout customer service is an excellent way to set yourself apart from the competition. But don’t simply guess what your customers want – go straight to the source by asking restaurant survey questions that’ll help you get the information you need to wow your guests. It’s never crowded. Nearly 95% of U.S.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Online Ordering 52

Focus POS

OCTOBER 7, 2019

Traditional point of sale (POS) terminals are a vast improvement over electronic cash registers, offering greater functionality and efficiency. Tablet point of sale software takes that improvement to the next level, giving you the capabilities to enhance the customer experience and streamline your operations. Line Busting.

Point of Sale 76

Point of Sale Mobile Ordering POS Back of House 76

Qu

APRIL 24, 2023

They talk about being “omni-present” for guests, testing emerging technologies (like AI and voice), taking risks, failing forward fast, listening to internal stakeholders and franchisees, and the importance of aligning tech platforms with their brand’s culture and value. Turns out, they’re saying a lot of the same stuff.

Technology 52

Technology Fast Casual Loyalty Program Mobile Ordering 52

Lavu

MARCH 27, 2020

There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). The reason is simple: comprehensive restaurant management systems make restaurant operations more efficient, straightforward, and ultimately beneficial to everyone involved, from restaurant owners to customers.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

The Restaurant Times

NOVEMBER 6, 2020

With the help of data analytics from the POS software, restaurant operators can not only track their performance but also make critical decisions and ultimately increase the overall profit. Customer data. Analyzing customer data is vital for your restaurant’s growth. are a part of financial data collection.

Management 64

Management Management Cash Management Point of Sale 64

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. Restaurant tech enables you to collect and analyse data on everything from sales and customer behaviour to inventory levels and food production. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

The Restaurant Times

DECEMBER 15, 2021

You will also need to craft your menu by incorporating menu descriptions and placing the high-profit items at visible places to draw the most attention so that your customers voluntarily order higher-priced items. The locals will voluntarily visit such a place, but tourists will be drawn to experience the Emirati cuisine. .

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License Loyalty Program Food Safety Tourism 52