Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

MARCH 9, 2022

Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Delivery of cold food leads to loss of customer.

Compost 208

Compost Sustainability Online Ordering Kitchen Safety 208

ChowNow

OCTOBER 19, 2023

With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. They are North America’s first “real”​ online video-based, food safety course.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

DECEMBER 21, 2020

We’ve found our guests really appreciate and need that experience now more than ever. Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

ChowNow

OCTOBER 18, 2023

With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. They are North America’s first “real”​ online video-based, food safety course.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. Transforming customer service. Software technology has revolutionized the restaurant industry, particularly in customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Modern Restaurant Management

JUNE 18, 2020

Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. Diners’ main concerns about visiting restaurants again include cleanliness and safety. More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. What is the kitchen’s work culture like? How are creativity and input from the kitchen staff valued?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

The Restaurant Times

JANUARY 30, 2022

Restaurant Marketing Strategies That Attract Customers In Omicron . You can use the information you’ve gathered about your actual customers in both online and offline marketing. Here is how you can win customer trust in the wake of Omicron. . Things have gradually started to shift over a year after the outbreak began.

Innovation 52

Innovation Marketing Loyalty Program Social Media 52

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

MAY 18, 2020

“Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Click here to view the application and instructions.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. Anita Adams, CEO of Black Bear Diner. Shasta, California.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. White Castle Employs Flippy the Robot. ” Flippy ROAR will deploy later this fall.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Apicbase

MAY 8, 2024

We also analyse customer feedback from platforms like G2 and Capterra to highlight the pros and cons users have encountered. One customer praises the ability to track the costs of inventory items and recipes, saying it allows a restaurant chain to give more specific feedback to managers rather than just “food cost is too high.”

Inventory 52

Inventory Food Supply Kitchen Safety Back of House 52

The Restaurant Times

FEBRUARY 19, 2022

low customer inflow. While running a restaurant business sounds ambitious, it’s important to plan your restaurant’s to generate traction, get customers and build your name in the hospitality industry. Cannot Retain Customers. Customers are everything in the restaurant business. But why do restaurants fail?

Kitchen Safety 52

Kitchen Safety Food Safety Social Media Customer Service 52

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. .

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Black Box Intelligence

DECEMBER 10, 2021

Technology in restaurants can be a game-changer for the customer experience, employee workflows and the bottom line. Restaurants like Chili’s have implemented new technology and processes to increase service efficiency and improve the guest experience. Which restaurant innovation can help drive growth or reduce labor costs?

Technology 52

Technology Online Ordering Point of Sale Kitchen Safety 52

The Restaurant Times

FEBRUARY 18, 2022

Maintaining inventory of groceries and supplies, stocking ingredients, and equipment along with placing the order on your POS (point of sale) software. Maintaining inventory of groceries and supplies, stocking ingredients, and equipment along with placing the order on your POS (point of sale) software.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. The robotic kitchen runs on batteries instead of a diesel generator. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Squirrel Systems

MAY 31, 2021

Customers want to be able to order food regardless of location and with little delay. We’ve seen customers succeed using a variety of approaches. It should go into your PoS software, to the kitchen, and into the package as smoothly as possible. Other innovative approaches include setting up Virtual Kiosks.

Online Ordering 52

Online Ordering Ordering Mobile Ordering Webinar 52

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Despite skyrocketing demand for plant-based food across the U.S., This data covers U.S.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

The Restaurant Times

SEPTEMBER 1, 2021

Hence, technology-first business models such as cloud kitchens are only expected to become more prevalent in the coming years. Moreover, they reduce the table turnaround time, thereby catering to more customers in less time. Restaurants could also show customers how other dishes are prepared. ” – Ashish Tulsian.

Technology 52

Technology Front of House Back of House Kitchen Safety 52

Mad Mobile

FEBRUARY 16, 2024

Welcome to the digital age of dining, where QR codes are becoming the cornerstone of a modern, efficient, and engaging restaurant experience. By scanning codes with a smartphone, customers are taken to your digital content instantly — be it menus, special offers, or even your social media pages. What is a QR code? Absolutely not.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

DECEMBER 16, 2019

Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percent in November, which represents the third consecutive month of positive sales growth and the strongest since January. Thanksgiving typically represents lower sales volumes for most industry segments.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

The Restaurant Times

OCTOBER 29, 2020

He provides consultancy & project management services to a variety of clients, acting as the de facto sales & marketing lead on their behalf. Adhering to the social distancing guidelines and following government-mandated safety protocols is also critical for running a restaurant, amid the pandemic. adds Raymond. .

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

The Restaurant Times

OCTOBER 24, 2021

Thus, COVID-19 has accelerated the adoption of cloud kitchens in the food and beverage (F&B) industry. . Cloud kitchen, which was dubbed a new trend a few years ago, is now a reality. Commercial kitchens designed solely for delivery are known as ghost kitchens, dark kitchens, or cloud kitchens.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

Modern Restaurant Management

MARCH 31, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic analysis due to the COVID-19 outbreak, food trends evolving due to Coronavirus and changing shopping behavior. COVID-19 Foot Traffic Analysis. Conversely, Pizza's share of restaurant foot traffic had been increasing, and now has leveled off.

2020 112

2020 Food Safety Kitchen Safety Consumer Goods 112

Modern Restaurant Management

MARCH 24, 2020

While it is not the outcome we wanted, amid all the uncertainty around the COVID-19 pandemic and the immense strain it has put our industry, the safety of our attendees, exhibitors, sponsors, vendor partners and our own staff is paramount. National Restaurant Association Show Canceled. This is our community and we all must be kept safe.

Food Supply 101

Food Supply Kitchen Safety Cash Management Food Safety 101

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Rom Krupp, founder of OneDine has been literally sleeping in his office and giving away his company’s technology for free to save as many restaurants as possible.

Online Ordering 115

Online Ordering Insurance Mobile Ordering Website Management 115

Web Diner

MAY 11, 2021

In order to meet customer expectations and improve satisfaction, the industry will need to develop and implement new processes and approaches. Proactive restaurants are already developing and employing innovative restaurant post-COVID strategies to meet these objectives. This is an addition to their virtual kitchen’s lineup.

Customer Service 36

Customer Service Menu Front of House Point of Sale 36

Aaron Allen & Associates

SEPTEMBER 8, 2020

For the foodservice industry, in particular, buying American can have significant benefits: from less volatility than emerging markets to portfolio diversification to the access to innovation hubs and talent. money spent in restaurants or other establishments outside of the home) reached $854 billion in sales, second only to China.

Point of Sale 52

Point of Sale Restaurant Law Franchise Franchising 52

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210