Mad Mobile

MARCH 1, 2024

Depending on how you use them, they could revolutionize how you interact with your customers. Boosting revenue: a closer look The discussion around restaurant tablets centers on two different modes of deployment: customer-driven and server-driven tablets. It’s not just about one aspect of the customer journey either.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Touch Bistro

APRIL 27, 2021

It’s clear that a well-design restaurant website is key to getting customers in the door (or ordering online), but great restaurant website design is a lot harder to achieve than you might think. Build a proper HTML version of your menu – not just a PDF – that’s easy to navigate and includes the most up-to-date information.

Design 92

Design 2021 Online Ordering Website Management 92

Lavu

MARCH 27, 2020

The reason is simple: comprehensive restaurant management systems make restaurant operations more efficient, straightforward, and ultimately beneficial to everyone involved, from restaurant owners to customers. Mobile and online ordering will put control in the customers’ hands. Menu customization.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

BNG Point of Sale

OCTOBER 8, 2021

A similar tool not only rings up merchandise, it improves sales, service, and the way your business functions. Additionally, it logs cash payments and honors gift cards and loyalty deals which aid customer conversion. Improved Customer Service. A Mobile POS revolutionizes the in-store experience.

Retail 52

Retail POS Mobile Ordering Cash Management 52

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. Restaurant tech enables you to collect and analyse data on everything from sales and customer behaviour to inventory levels and food production. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Modern Restaurant Management

NOVEMBER 24, 2021

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space. Jimmy's John's New Incentive Program.

Franchise 178

Franchise Franchising Loyalty Program 2022 178

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Notch

JANUARY 23, 2019

The more information you have, the easier it will be for you to identify opportunities for optimization. This change should be subtle enough so as not to offend your regulars, and compounding over time, saving 5% on 100 preparations of a dish can add up to a lot of savings, while not compromising the experience for your guests.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

BNG Point of Sale

AUGUST 27, 2021

To calculate your restaurant’s gross profit, you need to subtract the total cost of goods sold (COGS) for a specific period from your total revenue (your total food, beverage, and merchandise sales). To calculate net profit margin as for a certain period, you need the following information: . Sales revenue . Expenses .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Notch

JANUARY 23, 2019

The more information you have, the easier it will be for you to identify opportunities for optimization. This change should be subtle enough so as not to offend your regulars, and compounding over time, saving 5% on 100 preparations of a dish can add up to a lot of savings, while not compromising the experience for your guests.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Notch

FEBRUARY 26, 2019

Create a restaurant loyalty program Focus on improving customer service Collect diner emails and use email marketing Remember that the guest experience plays a huge impact on whether a guest returns after their first visit! Selling merchandise at your location. Stop by tables and ask guests about their experience.

Management 71

Management Management Loyalty Program Email Marketing 71

Notch

FEBRUARY 26, 2019

Create a restaurant loyalty program Focus on improving customer service Collect diner emails and use email marketing Remember that the guest experience plays a huge impact on whether a guest returns after their first visit! Selling merchandise at your location. Stop by tables and ask guests about their experience.

Management 52

Management Management Loyalty Program Email Marketing 52

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. This heightened awareness will drive consumers to actively seek information and make informed decisions to ensure their well-being.

2024 197

2024 Fast Casual Insurance Food Safety 197

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. PopID accounts also tie to loyalty programs for automatic credit with every purchase.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. Step 2: Decide on the colors and layout for your site, then start collecting all the information you want to include.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 151

Mobile Ordering Online Ordering Food Order Recycling 151

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Staff can also opt to change cooking times and alter portion sizes for foods coming out of the hopper to map back to customer customization requests. "Intel®

Kitchen Safety 155

Kitchen Safety Online Ordering Food Safety Point of Sale 155

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. It gives you valuable information but doesn’t tell you if you’re getting closer to your goal, which is arriving at the restaurant at 8 pm sharp.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. There are a number of ways to approach a loyalty program and how it works will ultimately depend on your personal preferences.

Marketing 61

Marketing 2021 Social Media Website Management 61

BNG Point of Sale

JUNE 16, 2021

In this article, we provide you with well-known strategies that boost your restaurant sales while also improving the customer experience for more repeat business. How Can Restaurant Owners Increase Customer Sales? . Customers enjoy trying what’s unique in a location. We provide you with a healthy mix of both.

Social Media 52

Social Media Online Ordering Loyalty Program Merchandise 52

Modern Restaurant Management

APRIL 1, 2021

As the pandemic placed restrictions on in-person dining experiences, the report found that the delivery industry experienced unprecedented growth. The report also found that almost half of the independent sit-down restaurant customers surveyed would spend more if the restaurants from which they are ordering offered loyalty programs.

2021 123

2021 2025 Mobile Ordering Online Ordering 123

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. ‘ For more information, click here. Customer Satisfaction Survey. The changes they made have paid off for customers, and they’re now likely here to stay.

2021 155

2021 Loyalty Program Mobile Ordering Consumer Goods 155

7 Shifts

MARCH 30, 2022

Whether you feel like you've tried every advertising tactic in the book, or 2022 is the first time your restaurant has had a dedicated marketing budget, you can implement our restaurant advertising ideas to attract new customers and turn one-time visitors into loyal customers. Table of Content. On-Site Restaurant Advertising Ideas.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). The new franchise program is now available nationwide.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. The Roadmap is a digital tool offering resources and guides to help minimize recovery time for Southern Glazer’s on-premise customers that are rebuilding in the wake of COVID-19.

Guest Recovery 155

Guest Recovery Food Safety Employee Relations Mobile Ordering 155

Modern Restaurant Management

AUGUST 19, 2020

Coke Freestyle machines allow customers to make their selections using their own smartphone screen. Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. This helps build a level of loyalty and trust that will be key to emerging stronger from the pandemic.

Kitchen Safety 227

Kitchen Safety Food Safety Loyalty Program Technology 227