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The Delta Variant: How to Leverage Tech to Sustain Restaurant Recovery

Modern Restaurant Management

Within the hospitality industry, there is universal agreement that restaurants have been through the ringer. Restaurants need all the help they can get today to entice guests, make them feel safe and comfortable, create a memorable experience and earn their repeat business. Referrals are just as important for restaurants as reviews.

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Post-COVID19 Restaurant Marketing Themes to Help Your Business Bounce Back

Modern Restaurant Management

." Restaurants and the entire hospitality industry are at the forefront of this challenge. Even as lockdown restrictions are eased, it's likely to be a long time before the dining experience returns to anything resembling the previous norm. Creativity. Flexibility.

Marketing 568
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Decoding Digital Barriers in Restaurant Loyalty Initiatives

Modern Restaurant Management

It's about consistently delivering top-notch quality, exceptional service, and an unforgettable experience. Moreover, as the hospitality sector becomes increasingly competitive, tapping into the nuanced aspects of customer behavior becomes necessary. Remember, engagement is a two-way street.

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The Power of Consistency in Guest Satisfaction

Modern Restaurant Management

Recent reports of possible portion-size discrepancies at Chipotle are a cautionary tale for brands, highlighting a few critical issues in the restaurant industry: consistently meeting customer expectations and the swift power of social media. What lessons can be learned from the recent Chipotle portion size controversy?

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Delivery Dominance Starts with a Few Simple Questions

Modern Restaurant Management

Even restaurants traditionally associated with their unique dine-in experiences, such as Benihana and Fogo de Chão, now have branded delivery programs. As marketplaces and your competitors continue to invest in SEM and SEO you may be losing upwards of 60 percent of search traffic and paying commissions on a larger percentage of orders.

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The Best Restaurant Marketing Tips

Modern Restaurant Management

Customers are going to be hesitant to dine indoors. By providing a safe, pleasant and healthy indoor dining experience, and promoting and marketing it to your new and past customers, restaurants can help to hasten the return of customers and keep everyone safe. An app-first experience for restaurant chains.

Marketing 585
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Everything Restaurants Need to Know about New Google AI Tools

Modern Restaurant Management

If your offerings, opening times or locations are inaccurate, Google’s new features could mean you lose search visibility with people whose specific search queries suggest they’re highly likely to become customers. Think Customer-First Google’s approach to innovation is always to put the user first.