Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty. How Is Casual Dining Doing?

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

JUNE 3, 2021

While 40 percent download mobile apps to bypass a long line, 48 percent will delete a restaurant’s app if they still have to wait once they’ve arrived. Apps are being downloaded for convenience and discounts. 35 percent would download an app if it meant restaurants knew when they are on their way or have arrived.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Touch Bistro

MAY 18, 2021

Download Now. When looking for an ESP for your restaurant, your best bet is to choose a service that’s integrated with your restaurant loyalty program (if you have one). However, if you don’t have a loyalty program in place just yet, you can always use a standalone ESP such as Mailchimp , Sendinblue, or Benchmark.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

Modern Restaurant Management

MAY 8, 2020

Deal or No Deal : The coupon, the freebie, the buy one/get one. Data on Repeat Diners : If a consumer has downloaded the app, joined a loyalty program or checked-in to your QSR, they expect to hear from you and would welcome perks and incentive to return.

Marketing 153

Marketing Franchise Franchising Social Media 153

Bingage

JANUARY 29, 2021

SMS following the dining experience that invites them to rate the meal they enjoyed for a discount or coupon they can apply to their next meal. Increasing repeat customer visits through automated Loyalty Programs. The referral program is the ultimate way to increase sales by getting new customers via existing customers.

2021 98

2021 Email Marketing Demo Loyalty Program 98

Aaron Allen & Associates

AUGUST 24, 2022

Papa John’s entered the fray with an online expansion of their popular Papa Rewards program. Papa Murphy’s Pizza Marketing The mother of all pizza marketing loyalty programs sends special offers, coupons, and social media posts directly to customers’ phones. Online or smartphone orders receive one point per $5 spent.

Marketing 52

Marketing Loyalty Program Point of Sale Mobile Ordering 52

Bingage

MAY 24, 2022

SMS following the dining experience that invites them to rate the meal they enjoyed for a discount or coupon they can apply to their next meal. Increasing repeat customer visits through automated Loyalty Programs. The referral program is the ultimate way to increase sales by getting new customers via existing customers.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Bingage

JANUARY 29, 2021

SMS following the dining experience that invites them to rate the meal they enjoyed for a discount or coupon they can apply to their next meal. Increasing repeat customer visits through automated Loyalty Programs. The referral program is the ultimate way to increase sales by getting new customers via existing customers.

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Bingage

JANUARY 29, 2021

SMS following the dining experience that invites them to rate the meal they enjoyed for a discount or coupon they can apply to their next meal. Increasing repeat customer visits through automated Loyalty Programs. The referral program is the ultimate way to increase sales by getting new customers via existing customers.

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Touch Bistro

MAY 26, 2021

Download Now. Download Now. For instance, if you use a restaurant loyalty program like TouchBistro Loyalty , you can create personalized promotions based on past diner behavior. That way, when you’re building the schedule, you know who will be available to work on Independence Day. Restaurant Schedule Template.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Black Box Intelligence

MAY 5, 2023

Surveys offer a convenient, cost-effective way to collect valuable feedback and increase customer loyalty. Consider Providing Incentives Rewarding guests for taking the time to provide their feedback by offering incentives—such as coupons, discounts, or giveaways—may be an effective way to encourage participation.

Customer Experience 52

Customer Experience Customer Service Email Marketing Loyalty Program 52

Modern Restaurant Management

JUNE 14, 2023

“Most loyalty programs are largely transactional, and many brands still heavily rely on discounts and coupons to drive sales. ’ We’re really deliberate about asking our customers how we can make sure they have the best programs that are the most impactful to their customers.

Loyalty Program 177

Loyalty Program Point of Sale Email Marketing Customer Experience 177

Modern Restaurant Management

MARCH 1, 2022

“As QSRs make it increasingly easier to order off-premise with the rollouts of mobile applications and loyalty programs, they provide a convenience to customers that may take the sting out of higher prices,” said Acerra. Delivering that level of convenience will win brand loyalty.” App downloads remain strong.

Loyalty Program 172

Loyalty Program Mobile Ordering Download Food Order 172

Touch Bistro

JULY 15, 2021

Download Now. Download Guide. Download Now. Coupons, discounts, and other special offers diners can only redeem when visiting your restaurant. When you send out coupons, make sure there’s a unique code on them (e.g. Download Now. Loyalty Marketing. The Ultimate Guide to Restaurant Marketing.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

ChowNow

NOVEMBER 11, 2020

Half of women and 44 percent of men said they would try a new restaurant if they had a coupon, according to Publishers Clearing House. Start a restaurant loyalty program. . A loyalty program incentivizes your regular customers to use your restaurant ordering system, which helps you increase both repeat orders and profits.

Ordering 138

Ordering Loyalty Program Online Ordering Mobile Ordering 138

Restaurant365

NOVEMBER 26, 2019

Other guest management data can help you segment your audience, based on their preferences, and customize promotions, loyalty, and gift card programs. Apps can help you promote reward programs using targeted coupons and special deals.

2020 117

2020 Management Management Mobile Ordering 117

Modern Restaurant Management

MAY 27, 2020

In addition to serving 15,000 restaurants and food services clients across the globe, Zuppler enjoys important partnerships with leading transactions processor Worldpay (acquired by FIS in 2019) and Rewards Network, a provider of loyalty-based marketing and financing services to the restaurant industry. The program is facilitated by 211,?the

Food Safety 158

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 158

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 190

2021 Loyalty Program Coupons Fast Casual 190

Lavu

APRIL 20, 2020

Build an email list for your restaurant by following these tips: Create a Lead Magnet : Ever clicked on a “download our free eBook” link to see you needed to enter your email address to continue? Loyalty Programs : When new customers join your loyalty program, you’ll gain access to their email to send promotional messages.

Email Marketing 85

Email Marketing Loyalty Program Seasonal Menu Point of Sale 85