Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Loyalty Program 189

Loyalty Program Mobile Ordering Social Media Customer Experience 189

Modern Restaurant Management

FEBRUARY 5, 2024

Highlights of The Big Game and National Pizza Day Ordering Predictions: 32 percent of diners say they plan to order from a local chain or independent pizzeria instead of a big chain—revealing the opportunity for small and mid-sized pizza restaurants to double down on marketing efforts for The Big Game and National Pizza Day.

2024 196

2024 Loyalty Program Food Order 2030 196

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Join the Marketplace ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

DECEMBER 1, 2021

Not all restaurants have seen a dip in sales as a result—Chipotle, for example, reported a surge in sales in spite of the fact that the chain has raised regular menu prices twice and delivery prices three times since August 2020. percent and food-away-from-home (restaurant) prices have increased 3.6

Loyalty Program 212

Loyalty Program Pricing Menu Mobile Ordering 212

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. The data also points to a broken customer arrival experience. The State of What Feeds Us.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Aaron Allen & Associates

AUGUST 24, 2022

The Most Effective Pizza Marketing Campaigns Pizza marketing tends to have a higher-than-average marketing budget, but it doesn’t always take big dollars to create an effective promotions campaign. Here are some of the most effective pizza marketing campaigns the global pizza industry has seen. The lesson?

Marketing 52

Marketing Loyalty Program Point of Sale Mobile Ordering 52

Bingage

DECEMBER 18, 2022

Customer reward programs in marketing are point-based loyalty programs that offer discounts and other incentives (gift cards, vouchers, coupons, cashback, or free or discounted products or services…) in exchange for increased customer involvement and purchase. Types of Reward Marketing.

Loyalty Program 52

Loyalty Program Marketing Point of Sale Email Marketing 52

Modern Restaurant Management

DECEMBER 1, 2020

With new health and safety guidelines and constantly-evolving regulations, restaurant owners are faced with unique challenges to continue delivering a positive dining experience to customers. And while the pressures of the pandemic continue, customer loyalty can play a role in whether or not restaurants will sink or swim.

Loyalty Program 207

Loyalty Program Customer Experience Point of Sale Employee Relations 207

Cheetah

JANUARY 13, 2022

From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools. 3 rd party delivery apps, ghost kitchens and privately owned franchises are all fighting for the same market share.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Restaurant Engine

APRIL 26, 2023

You can create customer engagement in many places, including the digital arena. Customer engagement is a term you hear a lot about these days. That’s because it’s one of the most critical marketing tactics you can utilize to grow your restaurant. So, let’s look at four ways restaurants can create customer engagement. #1:

Email Marketing 105

Email Marketing Loyalty Program Social Media Mobile Ordering 105

Focus POS

OCTOBER 18, 2021

According to data provided by OpenTable , 62% of customers prefer delivery, a 10% rise from the pre-pandemic rates, and this upward trend is expected to continue through 2023. Most restaurant sales come from repeat customers, so building these relationships is important, especially during a pandemic.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Indoor Media

JULY 26, 2021

Figuring out and implementing a strong, effective marketing strategy is rarely ever easy. It requires studying your customer base, working out a budget that works for your business, choosing which marketing channels to run your advertisements on, and then following through. Iteration is always a vital part of this process.

Marketing 78

Marketing Advertising Point of Sale Small Business 78

Restaurant Engine

MAY 24, 2022

Your customers will thank you. What your customers experience with your restaurant is as important as the food they eat. Yet, if they had a poor customer service experience, they’re likely to do the same sharing with friends and family, but they won’t return. 1: Your Customers Get Faster Service.

POS 59

POS Loyalty Program Point of Sale Customer Experience 59

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." Mixed take-out bag.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Embrace the Suck

DECEMBER 25, 2019

You have a major food distributor in your market that you are probably buying from. They have fixed costs to send a truck (route) into your market. They also learned how to make money by filling up empty trucks going back to their market with what is known as the backhaul. They basically work for their sales team.

Food Truck 289

Food Truck Food Audits Tip Distribution 289

BNG Point of Sale

NOVEMBER 19, 2021

A point-of-sale (POS) system is more than just a way to ring up customers. Customers, employees, and your bottom line will benefit from a technology platform that provides real-time business data, decision-making insights, customer relationship management, and improved efficiency. POS is short for Point-of-Sale.

POS 52

POS Operations Loyalty Program Point of Sale 52

Indoor Media

NOVEMBER 1, 2021

Creating a customer persona is a powerful tool for understanding your consumer base. It allows small businesses to create more effective marketing campaigns for their ideal customers. A customer persona is based on your customers’ demographics, behaviors, and ways of thinking.

Customer Service 145

Customer Service Small Business Customer Experience Point of Sale 145

BNG Point of Sale

OCTOBER 15, 2021

The terms cash register and point of sale system are often interchangeably used. But there are many advantages of a point-of-sale system, over cash registers, as a company management solution. A POS helps retailers save time and money and allows them to focus on their customers.

Retail 52

Retail POS Cash Management Point of Sale 52

Lavu

MAY 27, 2020

Restaurant operators nationwide are reporting sharp declines in sales and employment levels. These comments alone make it apparent that our new normal will need continued flexibility with delivery and takeout options in order to maintain a strong customer base and keep restaurants in business. . In November 2019, Saleem S.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Modern Restaurant Management

JUNE 18, 2020

Traffic to restaurants in other markets, including the U.S., Australia, and Spain have since followed a similar upward trend, as those markets also begin to ease local travel restrictions. More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe. July 4 Preview.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Lavu

DECEMBER 16, 2019

Restaurants have become tech-savvy by providing an app for their customer base. While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. o double points for certain days or times when business is typically slow. o keep it simple.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Lavu

FEBRUARY 3, 2020

Email newsletters are a great way to share your restaurant’s latest announcements, and when used in conjunction with other marketing channels, they are a highly effective way to retain restaurant customers and increase sales. . They allow businesses to connect with customers, develop leads, and upsell, and are quite easy to use.

Email Marketing 78

Email Marketing Point of Sale Online Ordering Seasonal Menu 78

BNG Point of Sale

AUGUST 25, 2021

Boosting Restaurant Industry Sales in 2021 . Maintaining strong sales in the restaurant industry is an ongoing challenge due to overhead costs like rent, food, and restaurant staff. Now it’s more important than ever to drive sales in business. 11 Tips to Increase Restaurant Sales . Delivery Services .

Loyalty Program 52

Loyalty Program Social Media Point of Sale Customer Service 52

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 percent in March.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Lavu

APRIL 22, 2020

Did you know with Lavu’s partnership with MenuDrive, you can partner with premier delivery services for free? Your customers are looking for your restaurant online, and they need pickup and delivery options now, with this no-cost tool you’ll pivot your business to the needs of your customers today.

Delivery 91

Delivery Online Ordering Mobile Ordering Loyalty Program 91

Lavu

MARCH 20, 2020

Boosting sales in your restaurant doesn’t have to be complicated. Add value, cut what doesn’t work, and use savvy marketing tips. Add Value to Desserts to Boost Restaurant Sales. His point highlights one of the biggest problems for restaurants: Customers don’t find value in the dessert.

Menu 136

Menu Point of Sale Customer Service Customer Experience 136

Indoor Media

NOVEMBER 26, 2020

Customers are drawn to businesses they trust. It gets a little more difficult to understand at what point in the customer’s decision-making process you need to secure that trust. To examine this, we’ll walk you through a sales cycle concept and then reveal some of our core values in advertising.

Advertising 78

Advertising Point of Sale Back of House Customer Service 78

The Food Corridor

NOVEMBER 23, 2021

And with the holiday season fast approaching, there’s plenty of opportunities to boost sales by offering products and services that can be given as gifts. Deloitte predicts that holiday sales will rise 7-9% this year, with ecommerce projected to grow up to 15% compared to 2020.

Food 98

Food Seasonal Menu Catering Cash Management 98

Restaurant Engine

AUGUST 12, 2020

Online ordering is perfect for upselling customers. Today’s restaurant customer wants what they want when they want it. Your customers believe that your restaurant should be available with an online ordering system when they want to use it. 1: Skip the Delivery Service. This is where your marketing strategy comes in.

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. But while off-premise demand has grown, in-person sales are coming back as more regions open up again. The rise of off-premise dining. Is off-premise dining here to stay?

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Web Diner

SEPTEMBER 15, 2020

But is there a better way to leverage these 3rd party services to your advantage? Here’s some data about where the customer population is at the moment. Many customers order through third-party delivery platforms like GrubHub and Uber Eats. How Will Your Online Payment Service Work? Use Online Promotions.

Customer Service 36

Customer Service Delivery Ordering Online Ordering 36

Restaurant Engine

AUGUST 25, 2021

The same holds true for restaurants as many are using Square as their POS (point of sale) system and payment processor. Because we care about you saving money with Square for your restaurant, we’re going to break it down for you and highlight what makes it a potential point of sale system for your restaurant.

Email Marketing 59

Email Marketing Website Management Point of Sale Online Ordering 59

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. .

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Lavu

FEBRUARY 21, 2020

One of the biggest challenges that restaurants face is obtaining and retaining customers. This calls for restaurants to be creative on what they offer their customers. Gift cards, loyalty benefits, and customer reviews are some of the most effective ways of attracting and retaining customers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

Lavu

MARCH 19, 2020

In fact, establishments that already provide such services have seamlessly transitioned and continue to operate. This gives you an opportunity to learn from their examples: offer your regular menu items, offer specials, keep your brand that customers already know, offer ‘first-time’ order specials, and mirror regular ‘in-house’ specials.

Online Ordering 93

Online Ordering Ordering Social Media Mobile Ordering 93

The Food Corridor

DECEMBER 6, 2022

With the holiday season fast approaching, there’s plenty of opportunities to boost sales by offering products and services that can be given as gifts. National Retail Federation predicts that holiday sales will rise 6%-8% this year. So it’s set to be a bumper year for those food businesses that take the right steps.

Food 52

Food Seasonal Menu Cash Management Catering 52

Touch Bistro

AUGUST 20, 2021

In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. If you’re looking for inspiration for how to structure your customer loyalty program, you’ve come to the right place. A restaurant loyalty program plays a major role in customer retention.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52