Modern Restaurant Management

MARCH 16, 2021

As restaurant commerce experts, GoTab is helping operators upgrade and improve their POS systems to recast their operations for the post-pandemic era. Most of our customers don’t start out wanting to take on a full restaurant POS upgrade. Legacy restaurant POS systems also offer little in the way of flexibility.

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POS Mobile Ordering Online Ordering Cash Management 110

MadMobile

JUNE 8, 2023

With so many points of sale (POS) systems available in the market, finding the best POS for small businesses is essential to running your operations efficiently. In this blog, we will dive into the best features to look for when considering which POS system to invest in for your small business. How will you manage your menu?

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Lavu

OCTOBER 13, 2023

The number of customers can be obtained through your point of sale (POS) system or manual tracking. Also, ensure that the waiting staff is adequately trained to take orders quickly and accurately. Enhance service speed: Train the waiting staff to work quickly and efficiently, minimizing the time taken to serve and clear tables.

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Seating Mobile Ordering Customer Service Cash Management 173

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. While legacy POS systems are clunky and expensive to maintain, new cloud-based systems are flexible and easy to customize. In the cloud-based POS space, systems are designed for every type of restaurant and bar.

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POS Bar Brewery Customer Service 40

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

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FOH BOH Food Safety Customer Service 307

Ordyx

APRIL 27, 2023

VersiTech's acquisition of Ordyx POS last year created an exciting opportunity to deliver advanced POS technology to cus tomers and partners ( they're more than just dealers to us ) to enhance restaurant operations. Have questions about setup, training, or integrations? They've got you covered around the clock.

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POS Point of Sale Front of House Customer Service 52

MadMobile

MAY 4, 2023

Having the proper restaurant point of sale (POS) system can make or break your business in today’s world. Your POS system acts as a hub for important information such as customer data, menu information, sales statistics, inventory information, and more. If the problem persists, contact your POS provider.

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POS Mobile Ordering Point of Sale Customer Experience 52

7 Shifts

FEBRUARY 21, 2023

When staff are unhappy, you lose more than just the cost of hiring and training. Use this in combination with your POS sales data to identify your best employees based on stats as well as intuition. When teams participate in non-work activities together, it increases trust, which in turn boosts morale and improves communication.

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Front of House Social Media Back of House Sports 381

7 Shifts

NOVEMBER 3, 2021

This means access to things like: Unauthorized access to POS data. The most important ones for restaurateurs and operators to be aware of are: POS Data. As the tech heart of most restaurants, the POS is the most important thing to lock down to ensure that your restaurant cybersecurity is airtight. More on this below!).

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Audits POS Loyalty Program Information 370

7 Shifts

AUGUST 5, 2020

When you decide who is responsible for managing delivery orders, train those staff members on the processes they need to follow, how they should communicate delays to customers, and the tools they need to use to fulfill orders. Use 7shifts’ POS integration to better understand your sales numbers and trends.

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Delivery Food Email Marketing Front of House 341

7 Shifts

AUGUST 2, 2023

For example, 7shifts' Tip Payouts is particularly helpful due to its integration with Tip Pooling and POS systems. Example: At [Restaurant Name], we value open communication and encourage employees to voice any concerns or discrepancies regarding their tips. Training for managers will commence [X Date] and everyone else on [X Date].

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Tip Distribution Cash Management Employee Relations Audits 195

7 Shifts

JULY 31, 2020

However, with managers strapped for time as it is, pulling data from the POS to enter into HotSchedules was often skipped in the scheduling process. Going into your POS system, pulling data from your sales, and doing this on a weekly basis.they were simply not doing it. That always is an issue.

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Management Management Document Communication 370

Lavu

DECEMBER 12, 2022

If you’re looking for an affordable and simple way to process sales at your business, you can find everything you need in an iPad POS system. An iPad POS system allows you to run your business from a sleek and modern iPad tablet. iPad POS systems are convenient, portable, and fast.

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POS Point of Sale Mobile Ordering Cash Management 60

7 Shifts

MARCH 31, 2023

Table of Contents It starts with hiring Invest in developing your people There’s no one-size-fits-all way to pay Create a culture of transparency and communication Use tech to save time It starts with hiring When you’re short-staffed, it can be tempting to hire the first person who walks in the door.

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Hiring Front of House Back of House Document 195

7 Shifts

AUGUST 27, 2020

Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?

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Employee Relations Hiring Document Food Safety 370

BNG Point of Sale

OCTOBER 13, 2021

Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. Business owners have many POS systems from which to choose. Business owners have many POS systems from which to choose. Different Types of POS Systems. Features of a POS System.

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POS Loyalty Program Point of Sale Cash Management 52

The Restaurant Times

DECEMBER 28, 2021

Hence, it is now imperative to train your new bar staff to comply with COVID-19 protocols and keep the drinks flowing. . Now that the bars are back to normal, the need to train staff for COVID-appropriate behaviour has increased owing to the safety of customers and premium service quality. Correct Usage Of Protective Equipment .

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Training Bar Online Ordering Customer Service 52

BNG Point of Sale

JANUARY 19, 2021

Running a POS system for your business is a key way to speed up orders and improve customer service; this is a universal truth for both restaurants and bars alike. Businesses like restaurants and bars use today’s advanced POS systems to their advantage, and you can benefit from them, too. How does a POS system work in a restaurant?

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POS Cash Management Mobile Ordering Loyalty Program 98

Perfect Daily Grind

AUGUST 20, 2019

The list of things you need to train your baristas on is long. A well-trained barista will help your coffee shop run smoother and put smiles on the faces of your customers. So, how long should it really take your new staff members to become fully trained baristas? Internal team training at the Supracafé office in Madrid.

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Training Customer Service Food Safety Customer Experience 101

Modern Restaurant Management

APRIL 1, 2022

You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. Next, the attacker scans your network and plants the ransomware malware on servers, POS systems or PCs, while at the same time stealing sensitive data such as employee records with social security numbers.

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Operations Point of Sale POS Small Business 240

Modern Restaurant Management

DECEMBER 1, 2021

As Henry’s reservation date approaches, your restaurant needs a robust piece of technology that allows you to communicate with Henry and Henry to communicate with you if he needs to modify his reservation. Communicate with other technology in your restaurant. Maintain crowd sizes to keep with social distancing guidelines.

Technology 203

Technology Front of House Back of House Point of Sale 203

7 Shifts

MAY 25, 2021

We define the employee lifecycle as everything from hiring, training, scheduling, paying, and retaining. We plan to continue to deepen our core, which means scheduling by restaurant day parts, better break management, expanding our compliance support, automated tip management, better communication flow, deeper integrations, and more.

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Customer Experience POS Hiring 2020 370

Open for Business

NOVEMBER 21, 2022

Communicate with guests. POS system. Modern POS systems can relieve many common back-of-the-house pain points. POS systems can also help improve accounting with digital records for sales and revenue, price per head, and average check amount. OpenTable can be integrated with many leading POS systems. Quick links.

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Technology Front of House Back of House Online Ordering 147

BNG Point of Sale

OCTOBER 13, 2021

The Advantage of a Point-of-Sale (POS) System for a Convenience Store. Benefits of a POS System for Your Convenience Store. You can satisfy customers and make more sales with an upgraded POS. For example, it’s possible to connect a POS terminal to a server in the backroom or another location.

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POS Point of Sale Cash Management Loyalty Program 52

Next Restaurants

OCTOBER 9, 2019

Your point-of-sale (POS) system should evolve as your customer base transitions into more of a “cashless society.” The quality of your restaurant’s POS system can make the difference between profit and loss. A modern POS system is an excellent solution to fill any gaps in your business’s customer service. Fast, Secure Payments.

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Customer Experience POS Mobile Ordering Point of Sale 61

Sante

DECEMBER 8, 2020

A quick-thinking and adaptable mindset is not only helpful for training, it’s also helpful during a rush. Use a cutting-edge POS and payments system that frequently releases new features and updates old ones. INCREASE COMMUNICATION TO REDUCE CHAOS. We’ve all heard it before, but communication really is key.

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Front of House Operations Back of House POS 130

Clover - Restaurants

MAY 7, 2024

Provide guidance, training, and support to foster a positive and productive work environment. Working as part of a team, you will mentor other back-of-house staff and communicate effectively with executive chefs and management. Lead and manage back-of-house kitchen staff, including sous chefs, line cooks, prep cooks, and dishwashers.

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Back of House BOH Kitchen Safety Front of House 52

Modern Restaurant Management

MAY 1, 2023

For example, POS systems have proven to be particularly vulnerable. 75 percent of all data breaches that impacted restaurants originated from a compromised POS system. This data is highly valuable on the black market and can be used for identity theft, fraud, and other criminal activities.

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Insurance Email Marketing Employee Relations Customer Experience 203

7 Shifts

OCTOBER 2, 2019

Additionally, make them accessible in a shared drive or through your restaurant communication system. If you’re new to the restaurant, let the staff help you get familiarized with the POS, the opening and closing procedures, or the restocking routine. Communication is key in every part of the restaurant business.

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Management Management Communication Back of House 285

BNG Point of Sale

DECEMBER 6, 2021

In this blog post, we will discuss what you need to know about ADA compliance for POS systems so that you can keep your business compliant. . Why Do You Need ADA Compliance for Your POS System? In addition to other ADA compliance requirements, your POS system must be accessible. ADA Compliance Requirements for POS Systems.

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POS Employee Relations Restaurant Law Point of Sale 52

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. If you evaluate all of your staff at the same time, publish an announcement in your team communication tool to let employees know that it's a performance review season. Sales: If the employee works a front-of-house role, review their upselling efforts in your POS.

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Point of Sale Download Communication Reference 370

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. Communicating Cleanliness. Invest in proper training and certification. Building Trust Through Cleanliness.

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Kitchen Safety Employee Relations Communication Point of Sale 195

Modern Restaurant Management

JULY 5, 2023

This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. On top of the foundation are advanced methods to gather data, such as loyalty programs, new communication channels and customer relationship management.

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Hospitality Customer Experience Loyalty Program Customer Service 179

Goliath Consulting

SEPTEMBER 6, 2022

This is evidently why more iPad restaurant POS systems and AI-inspired technology are being utilized in many restaurants. This generation likes things that are easily accessible, which is why businesses must have employment communication and online scheduling. Communication preferences. Offer mentorship and training.

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Hiring Communication Training Email Marketing 78

Restaurant365

JANUARY 11, 2022

Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. Communicating this jumbled information up to above store operators can be challenging. The emergence of digital manager logs addressed these challenges.

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Management Management Employee Relations Communication 158

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Update to Mobile POS System.

FOH 78

FOH Mobile Ordering BOH Front of House 78

ChowNow

OCTOBER 19, 2023

ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations. They help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs, and improve team communication.

Front of House 78

Front of House Back of House Online Ordering Certification 78