Restaurant365

MAY 22, 2020

Recruiting better candidates to re-engage your workforce. need to have a well-managed and properly trained staff becomes a crucial issue in determining your restaurant’s sustained success. Recruiting where your potential employees are searching.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Apicbase

JUNE 20, 2022

They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities. A franchise support team typically includes an experienced franchise consultant, lawyer, account, and training specialist. We’ll cover: What is a restaurant franchisee?

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

7 Shifts

JUNE 8, 2020

Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.” As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry. Rachel: “The people!

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Restaurant365

JANUARY 7, 2020

However, just as in many other industries, mobile app innovation in communications and engagement is adapting to improve retention of this changing workforce. Start encouraging staff engagement as soon as possible with new hires by detailing training information even during the hiring process. Refine your hiring funnel.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Ken Burgin

FEBRUARY 13, 2024

Are there opportunities for further training, or to attend workshops and events? By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. What is the kitchen’s work culture like? This may become more apparent during a trial shift.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Restaurant technology has changed everything about the way people do business today. Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

DECEMBER 21, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part and here for the second one. Creators entering more fully into the on-premise business model are becoming better partners for their B2B customers.

2023 120

2023 2024 Insurance Employee Relations 120

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Ken Burgin

JULY 5, 2022

Restoke manages back of house functions like recipes, menus, ordering, work lists, staff training, plus health & safety. Reduction Revolution specialise in low-energy lighting and equipment, plus devices to measure consumption and identify saving points. Here’s the list so far, and it’s updated every month.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Restaurant365

AUGUST 19, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. How are you communicating with your potential new hires? There are many moving parts to hiring and recruiting. The people piece of the puzzle can be challenging for restaurants.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. Okay, not a complete language per se, but some code words that make communication easier. It can also help reduce labor costs and increase the speed of food preparation.

Back of House 52

Back of House BOH Front of House FOH 52

Restaurant365

SEPTEMBER 21, 2021

For example, sales forecasting is a powerful restaurant management tool that can pull historical sales information from a point-of-sale system to project sales for a comparable period. With sales forecast data in hand, managers can design schedules that match labor to sales, optimizing labor hour spend.

Point of Sale 60

Point of Sale Recruiting Hiring Fast Casual 60

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Perfect Daily Grind

JANUARY 23, 2020

You might also like How to Design an Effective Barista Training Programme. Onboarding can also decrease the costs you might face from a lack of training , which can add up over time. Onboarding can also decrease the costs you might face from a lack of training , which can add up over time. Credit: Julio Guevara .

Café 148

Café Hiring Training Customer Service 148

Restaurant365

MAY 13, 2020

Knowing how to reduce restaurant employee turnover and increase retention rates in your staff can save your restaurant money in the long term, with resources once wasted on constant hiring and training put to better use. What is restaurant employee turnover? Average restaurant employee turnover. Cost savings of employee retention.

Technology 88

Technology Hiring Communication Tip Distribution 88

Restaurant365

JUNE 15, 2021

Your restaurant is constantly generating data, whether from your sales revenue, food costs, or labor hours. The variance between the two represents lost profit because of wasted inventory or mistakes, and it gives you a starting point for addressing the root causes of food cost inefficiencies. Want to know more about FOH data?

BOH 78

BOH FOH Point of Sale Back of House 78

Restaurant365

AUGUST 21, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. How are you communicating with your potential new hires? There are many moving parts to hiring and recruiting. The people piece of the puzzle can be challenging for restaurants.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Restaurant365

JUNE 17, 2020

Your restaurant payroll cost is not fixed and may fluctuate with sales. Your payroll percentage is one of the most important metrics to track, because it indicates how much you’re spending on labor relative to your sales. Importance of payroll cost and its percentage of sales. Understanding labor and payroll cost. Payroll taxes.

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

Lavu

MARCH 30, 2020

If a restaurant doesn’t have clearly defined, measurable goals for service and sales – then it’s hard to keep everyone on the same page. If a restaurant doesn’t have clearly defined, measurable goals for service and sales – then it’s hard to keep everyone on the same page. Encourage Camaraderie Through Informal Social Events.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Restaurant365

DECEMBER 17, 2019

Instead, gradual sales growth will help your business gain traction and develop a solid foundation. Variable, controllable costs such as food and labor, are tied to sales and can be adjusted. You can also track the Cost-to-Sales Ratio, comparing food costs as a percentage of sales. Restaurant Startup Costs Breakdown.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

The Restaurant Times

FEBRUARY 18, 2022

Maintaining inventory of groceries and supplies, stocking ingredients, and equipment along with placing the order on your POS (point of sale) software. Maintaining inventory of groceries and supplies, stocking ingredients, and equipment along with placing the order on your POS (point of sale) software.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

The Restaurant Coach University

JANUARY 29, 2017

All the training, all the hard work, all the time fine-tuning your team and brand are paying off. You’re communicating, working together for a shared vision and mission. Maybe sales have dropped off and then the turnovers start to rise. You can design the menu to be not practical from a culinary execution point of view.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Black Box Intelligence

NOVEMBER 1, 2021

With so many external factors causing price hikes, slower service and menu changes, proactive communication can be your best tool for preventing frustration. Online review sites and social media make it easy for guests to broadcast their opinions – good or bad – to anyone who’ll listen. Common Restaurant Complaints Across the Industry.

Management 96

Management Management Social Media Customer Service 96

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations. Must Love People.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Apicbase

APRIL 20, 2022

Instead, we embrace the dark side and look at the pain points and pitfalls. On top of the manual, you’ll also need to dedicate time to training new franchisees for at least several weeks. Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. Brace yourself. Here we go.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Restaurant365

MAY 30, 2022

But there was also excitement as the NRA predicted restaurant sales this year to climb higher than ever , long-isolated colleagues had the chance to reconnect, and Nathan’s Famous kept the hot dogs coming throughout the four-day affair. . It’s All About Automation . The most interesting of which came from Israel’s Yo!

2022 29

2022 Front of House Recruiting Back of House 29

7 Shifts

SEPTEMBER 19, 2019

7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. Customer service: Interact with guests, solve customer complaints, and ensure the service is on point. Here's a breakdown of the major restaurant manager responsibilities. Remaining educated: Managing a restaurant involves constant work.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Regarding operations, restaurants tend to utilize sales forecasts to polish their purchasing and ordering processes. Table of Contents. What does it mean?

Operations 363

Operations Inventory Hiring Customer Service 363

Kounta

SEPTEMBER 2, 2019

Whether it’s cleaning, designing menus or ringing up sales, hospitality lives and breathes process every second of the day. MYOB recently sat down with Randow-Stone to discuss what excites him about technology in the hospitality sector, and how Kounta is working to bring about positive change, particularly in the point-of-sale (POS) space.

Hospitality 40

Hospitality Point of Sale POS Coaching 40

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels. And the situation isn’t likely to improve soon as more competition in the battle for talent is anticipated.

Fast Casual 219

Fast Casual Hiring Front of House Online Ordering 219

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchise 139

Franchise Franchising Food Safety Kitchen Safety 139

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. To read part two, click here. generation.

2021 181

2021 Kitchen Safety Food Safety Mobile Ordering 181

Modern Restaurant Management

SEPTEMBER 14, 2021

” “Many of our TEAM Members stay a long time with TSFR – a testament to our accountable culture, family atmosphere and commitment to training and development,” said Bill Angott, President and Chief Executive Officer at TSFR. New & Notable spotlights the latest news restaurateurs need to know.

Food 153

Food Tip Distribution Guest Recovery Food Safety 153

Modern Restaurant Management

NOVEMBER 7, 2019

” Stockton Croft, partner at Eagle Merchant Partners, added, “We are extremely proud of Chicken Salad Chick’s achievements during our ownership, which resulted in a seven-fold increase in system sales and over 100 new restaurants. .” Brentwood Acquires Chicken Salad Chick. Terms of the deal are confidential.

Franchise 69

Franchise Franchising Fast Casual Point of Sale 69

Modern Restaurant Management

FEBRUARY 14, 2020

The brand recently launched its philanthropic arm – aptly named the Game On Foundation – to support youth sports facilities in the communities it serves. “Providing a sense of community is a top priority in every market we serve,” said Brandon Landry, who founded Walk-On’s in 2003.

Back of House 111

Back of House Hotels Leadership Design 111