7 Shifts

NOVEMBER 25, 2024

Customers on average will order more menu items, resulting in a larger bill for the restaurant and a larger tip for the employee. This may seem obvious, but keeping an open communication channel between management and staff is a great way to reinforce the importance of an active staff.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

MAY 30, 2025

If technology can make everything quicker and simpler, why do businesses need to worry about adding a human touch to their digital experiences? This includes setting up online ordering and delivery systems, releasing mobile applications for reserving tables, and digitizing their menus.

Customer Experience 251

Customer Experience Customer Service Social Media Email Marketing 251

The Rail

APRIL 6, 2025

The Power of Personalized Communication Developing close connections with your guests calls for frequent, customized contact that makes them appreciated and noticed. Leveraging Technology for Retention With careful use, technology provides strong instruments for improving guest retention in the digital terrain of today.

Guest Recovery 130

Guest Recovery Loyalty Program Consumer Goods Customer Service 130

Squirrel Systems

FEBRUARY 13, 2025

Far more than just a way to process payments, todays POS technology is transforming the restaurant industryhelping you streamline operations, cut costs, and deliver superior customer experiences. Heres how POS systems are evolving and why they should be at the heart of your strategy.

2025 93

2025 POS Technology Operations 93

The Rail

DECEMBER 2, 2024

As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. This growth is fueled by increasing internet penetration, smartphone proliferation, technological advancements, the COVID pandemic, and the emergence of cloud kitchens. Real-time order tracking.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

MAY 23, 2025

Does your POS system, online ordering platform, or accounting software hold sensitive data? Does your staff have regular access to mobile devices? Clearly identify data that needs to be protected. These are key areas to protect with MFA. Consider which solution fits your business best.

Operations 221

Operations Online Ordering POS Retail 221

Modern Restaurant Management

MAY 30, 2025

The report also includes additional key industry insights, including: Delivery sales and transactions increased industry-wide despite economic uncertainty: Kiosk as a channel is up 27 percent YoY and 49 percent since 2020, and mobile is up 21 percent YoY and 368 percent since 2020.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Lavu

JUNE 20, 2025

The restaurant industry is evolving fast—and at the heart of this transformation is new restaurant technology. From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. The good news is that now you can.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Lavu

JULY 4, 2025

Technology is now playing a crucial role in helping quick-service restaurants streamline operations, optimize staff efficiency, and speed up service. From self-order kiosks to real-time kitchen display systems, digital solutions are reshaping the way these restaurants operate. Perfect for serving more guests with fewer staff.

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Lavu

JULY 18, 2025

Modern point-of-sale systems go beyond order processing—they streamline operations, reduce bottlenecks, and improve table turnover. Here are five key features that can help: Mobile Ordering : Speeds up order placement by letting customers order via their smartphones. times faster than traditional methods.

POS 60

POS Mobile Ordering Communication Customer Service 60

Lavu

JULY 4, 2025

From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. As technology continues to evolve in 2025, choosing the right POS can directly impact your efficiency, customer satisfaction, and bottom line.

POS 78

POS 2025 Front of House Back of House 78

Lavu

MARCH 21, 2025

These menus not only improve accessibility for a diverse range of customers but also streamline restaurant operations by simplifying menu management and order processing. Heres what you need to know: Better Customer Experience : 17% fewer order mistakes and shorter wait times.

Customer Experience 78

Customer Experience Seasonal Menu Fine Dining Customer Service 78

Lavu

MAY 2, 2025

With the right POS features for allergen management, restaurants can track ingredients, flag allergens, and communicate vital information quickly between staff and customers. Modern POS systems can help by automating allergen tracking, improving communication, and ensuring compliance with regulations like FALCPA and FSMA.

Allergens 78

Allergens POS Kitchen Safety Management 78

Lavu

MAY 30, 2025

Restaurant can improve its table turnover rate by implementing various strategies, such as streamlining the ordering process, expediting meal preparation, and ensuring prompt table clearing. When the server initially comes to the table, drinks should be ordered. Within ten minutes of ordering the drinks, food should be ordered.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Lavu

JULY 18, 2025

Whether you’re connecting loyalty programs, online ordering, or inventory tools, open APIs make it possible to tailor your POS to match your exact operational needs. Custom icons allow employees to communicate better with guests regarding menu item ingredients.

POS 78

POS Loyalty Program Online Ordering Cash Management 78

Lavu

JUNE 30, 2025

Running a successful restaurant today requires more than great food and friendly service—it demands smart technology that drives efficiency. A well-designed POS system improves restaurant operations by streamlining order management, speeding up transactions, and delivering real-time insights that help optimize every aspect of the business.

POS 60

POS Operations Loyalty Program Mobile Ordering 60

Open for Business

OCTOBER 30, 2024

When guests spend too much time deciding what to order, or when the kitchen gets bogged down with complicated dishes, it slows down the entire dining process. 3) More staff communication When your team is in sync, everything moves smoother. Start with a POS system that sends orders directly to the kitchen.

Seating 60

Seating Mobile Ordering Dine-in Training 60

MBB Hospitality

DECEMBER 22, 2024

The way consumers interact with restaurants has changed significantly in recent years, driven by technological advancements and shifting customer expectations. Restaurant online ordering has emerged as a crucial aspect of the food service industry, reshaping restaurant operation strategies and fostering growth in restaurant delivery services.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

Future Food

MAY 29, 2025

Following our time at the 2025 FoodService Australia Food and Hospitality Week at Melbourne Convention and Exhibition Centre, one thing became abundantly clear: hospitality businesses that are embracing integrated, intelligent technologies are not only adapting to industry change, theyre leading it.

Hospitality 78

Hospitality Technology Food Safety Audits 78

Modern Restaurant Management

MARCH 11, 2025

No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service. While the ways we order and dine may have changed, the reasons people choose a restaurant haven’t. These core elements never go out of style. Aligning tech with business goals is a must.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Squirrel Systems

MAY 1, 2025

Creating customizable prix fixe menus for groups with easy online ordering. Offering direct online ordering via a restaurant-branded app to avoid high third-party app fees. Integrating POS systems with delivery platforms for seamless order tracking and management. Using mobile POS systems for tableside ordering and payment.

Loyalty Program 59

Loyalty Program Merchandise Email Marketing Mobile Ordering 59

Squirrel Systems

MAY 26, 2025

As a leader in restaurant POS technology, Squirrel Systems was on-site, connecting with operators, tech partners, and hospitality leaders. Operational Agility Through Modular Technology Flexibility is king. Guests want to order how and when they want, with minimal friction, and they expect the tech to “just work.”

Loyalty Program 66

Loyalty Program 2025 Mobile Ordering POS 66

Lavu

JUNE 13, 2025

With cashless options such as credit cards, mobile payment apps, and contactless payments, customers can make quick and hassle-free payments, reducing wait times at the point of sale. As technology advances, the popularity and adoption of cashless payment methods are expected to grow, further revolutionizing transactions.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Clover - Restaurants

OCTOBER 18, 2024

There are several ways customers may want to split the check, including: Equal splits: The total bill is divided equally among all diners, regardless of what each person ordered. Itemized splits: Each guest pays for only the items they personally ordered, including tax and gratuity.

Dietary Restrictions 52

Dietary Restrictions POS Mobile Ordering Customer Experience 52

Squirrel Systems

JUNE 11, 2025

To meet these demands, many operators are turning to cloud POS systems —a powerful technology that improves guest satisfaction from the first interaction to the final payment. This allows staff to access guest profiles, including past orders, allergies, and preferences.

Hotels 66

Hotels POS Dietary Restrictions Loyalty Program 66

Lavu

MAY 23, 2025

Is your staff constantly battling long wait times, confused orders, or slow transactions? Order Errors : Miscommunication between servers and the kitchen leads to costly mistakes. Disconnected Systems : Managing multiple order sources without integration causes confusion. It might not be the teamit could be your tech.

POS 78

POS Online Ordering Mobile Ordering Inventory 78

Lavu

JULY 18, 2025

By automating shift planning, minimizing scheduling conflicts, and offering real-time updates, this technology empowers managers to focus on service—not spreadsheets. Best of all, swapping shifts and picking up shifts can all be done through a mobile device. That’s where online scheduling software for restaurants becomes essential.

2025 78

2025 Mobile Ordering Online Ordering POS 78

Lavu

APRIL 25, 2025

It combines hardware like tablets, receipt printers, and card readers with software for managing orders, payments, inventory, and staff. Key Features : Order management, secure payment processing , inventory updates, and performance analytics. Many modern setups use tablets, offering mobility and ease of use. system uptime.

POS 78

POS Point of Sale Cash Management Mobile Ordering 78

Lavu

APRIL 25, 2025

Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. Whether its managing inventory, handling online orders, or running loyalty programs, the right integrations can turn your POS system into a powerful tool for efficiency.

POS 78

POS 2025 Loyalty Program Online Ordering 78

Lavu

JUNE 6, 2025

Finding the right technology solutions for your restaurant may be daunting, but it doesn’t have to be. Should you choose a legacy or a mobile POS system? Mobile POS : A mobile point-of-sale system uses multiple stations which operate through cloud-based software.

POS 60

POS 2025 Point of Sale Cash Management 60

Apicbase

JULY 11, 2025

In fact, 94% of restaurant companies say they won’t replace or upgrade technology unless they absolutely have to. This layer does two things: it defines how systems communicate, and it gives them a shared foundation for understanding the information exchanged. It’s a reactive process.

Allergens 52

Allergens Cash Management Point of Sale Inventory 52

Lavu

MAY 2, 2025

Cloud-based systems like Lavu make it easier for restaurants to apply uniform allergen tags across all ordering platforms. Online ordering : Options to filter allergens on delivery platforms. Kitchen alerts : Notifications triggered by POS systems to inform kitchen staff when allergen-sensitive orders come in.

Allergens 78

Allergens POS Management Management 78

SpotOn

DECEMBER 30, 2024

Handhelds enable servers to take orders and payments at the table instead of running to and from the POS, making them twice as efficient. As servers spend more time with guests, they upsell more often and are around to capture additional orders. Handhelds allow servers to take orders and payments at the table.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

Lavu

JULY 18, 2025

Along with consistent branding, customers can order online, through an app, some options include being able to order hours ahead of time. From ordering remotely for pickup on the way home (along with cell phone order parking spaces) to opportunities for rewards and savings, a loyalty app is a norm and favored.

Customer Service 78

Customer Service Point of Sale POS Fast Casual 78

Modern Restaurant Management

APRIL 29, 2025

Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Modern Restaurant Management

NOVEMBER 1, 2024

Restaurants Order Up Tech, AI, and Dynamic Pricing As far as technology goes, 26 percent of respondents said they’d like to start using new tech to help run their business, which is up seven percentage points from last year. In any situation, responding directly and quickly is the best way to rebuild a customer relationship.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221