Modern Restaurant Management

JULY 17, 2025

Today’s guests do not separate marketing from technology, or digital from in-person. That is why breaking down silos between marketing and information technology (IT) has become more than a smart operational move, but a competitive imperative. That only works if marketing and technology are in sync from the beginning.

Loyalty Program

Modern Restaurant Management

MAY 2, 2025

Mobile Ordering and Contactless Payments : By enabling customers to place orders and pay via smartphones or kiosks, mobile point-of-sale (mPOS) ordering systems relieve servers of multitasking and allow them to focus on enhancing the dining experience. This results in faster service, fewer errors, and a more relaxed work environment.

Technology

ChowNow

FEBRUARY 13, 2025

Identify your biggest pain points. Are you aiming to speed up service, cut labor costs, or increase online sales? If customer retention is a priority consider a digital loyalty program or automated marketing tools. Can it increase sales or customer retention? Start by pinpointing where your restaurant struggles the most.

2025

Modern Restaurant Management

DECEMBER 31, 2024

Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. Culinary and Cocktail Trend Forecasts Kimpton is returning with its annual Culinary + Cocktail Trend Forecast highlighting predictions from its global team of restaurant and beverage talent.

Beverage

ChowNow

MARCH 27, 2025

Without KPIs, spotting inefficiencies in your workflow is nearly impossibleleaving you without the data needed to make informed decisions and grow your online sales. If youre one of the thousands of restaurants that added online food delivery in recent years, you might be wondering: is it actually helping my business grow?

Delivery

ChowNow

FEBRUARY 21, 2025

For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Online ordering and delivery apps.

2025

Goliath Consulting

OCTOBER 16, 2024

Core Elements of a Restaurant Tech Stack: Point of Sale (POS) Systems: “The POS is the heart of the restaurant’s tech stack, as it needs to talk to every other system,” says Deliverect. It processes orders and payments while tracking sales data. These ensure that the kitchen is always well-prepared.

Operations

Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America.

Fast Casual

ChowNow

APRIL 15, 2025

Cost of Goods Sold (COGS) Cost of Goods Sold tells you how much it actually costs to make the food and beverage sales you sell. Sure, instincts matter, but lets be honest, following your intuition is really just a guessing game, and eventually, a strong hunch will turn out to be a bad judgment.

Operations

The Rail

NOVEMBER 1, 2024

By Lindsay Lawrence, Contributor Relocating a restaurant is no small feat, as it involves managing the transportation of kitchen equipment, reestablishing the space’s atmosphere, and ensuring minimal disruption to your business. Digital floor planning software allows restaurant owners to visualize their new kitchen, dining area, and storage spaces.

Innovation

Lavu

APRIL 4, 2025

Personalized marketing helps restaurants connect with customers by tailoring offers and experiences to individual preferences. With 62% of consumers leaving brands that fail to personalize experiences , personalized restaurant marketing can increase revenue by 10-30%. favorite dishes, dining frequency).

Marketing

ChowNow

FEBRUARY 21, 2025

In this article, you will learn: How to educate customers on why direct ordering matters Simple incentives to encourage direct orders Ways to streamline and promote your direct ordering system Lets explore the best ways to shift customer behavior and grow your direct ordering sales. Something as simple as We appreciate your support!

Ordering

ChowNow

FEBRUARY 28, 2025

In this article, you will learn: How to improve your restaurants visibility so more people discover you Engagement strategies that turn first-time visitors into repeat customers Practical marketing tactics to fill more tables and increase takeout orders Here are eight strategies proven to attract more customers to your restaurant.

2025

The Rail

MARCH 31, 2025

Communication is hard when multiple locations can get teams and office spaces out of sync. This uncertainty makes it hard to hit organizational goals, communicate consistently, and build a company culture across multiple locations. This enables better communication mechanisms and employees can react quickly to stock or demand changes.

Technology

The Rail

DECEMBER 2, 2024

The global online food delivery market size was valued at USD 221.65 The graph below illustrates how these models interact within the market: 1. Comprehensive analytics dashboard for insights into customer preferences and sales trends. Customer data management for targeted promotions and personalized marketing.

Delivery

Lavu

AUGUST 8, 2025

Below we reveal the types of data you can use to: Predict patterns Increase revenue Create effective marketing campaigns Optimize performance Customer Information Data Your customers are your lifeblood, and the more you know about them, the more effective your marketing campaigns can be. Table turnover. (If

POS

Perfect Daily Grind

JUNE 29, 2025

Challenges from market volatility, high demand, and shipping difficulties have further compounded the issue. Coffee roasters around the world are struggling to navigate the rising tide of costs without losing loyal customers. At the same time, coffee consumers are growing more price-sensitive.

Pricing

The Rail

JUNE 11, 2025

Also, consider market research for the new location. Regular check-ins, mentorship, and open communication can help new employees feel invested from day one. This guide is designed to help you navigate the complexities of opening your second restaurant location. A well-thought-out timeline will help prevent delays and overspending.

Management

Restaurant Business

AUGUST 12, 2025

It gives them another product to offer restaurants, for one, but the strategy also promises to increase sales and traffic, which many operators badly need. Online ordering provider Olo has long beaten the drum for using digital order data to shape marketing. How impactful will it be? By Joe Guszkowski on Aug.

Loyalty Program

Perfect Daily Grind

JULY 20, 2025

Many are moving away from high-caffeine beverages and alcohol in favour of functional drinks,” says Alex Centner , the sales director at specialty coffee roaster MoonGoat Coffee and the sales representative at Matcha Bot. In 2023, matcha-based drinks saw a 202% increase in sales in the UK alone.

Café

Lavu

JULY 18, 2025

Modern point-of-sale systems go beyond order processing—they streamline operations, reduce bottlenecks, and improve table turnover. Automated Kitchen Communication : Replaces paper tickets with digital systems, improving order accuracy by 56% and cutting kitchen delays. That’s where the right POS features make a real difference.

POS

ChowNow

JULY 4, 2025

To learn what’s happening, your first step is to dig into your POS data to confirm the drop-off in sales. To fix it, start by pulling ingredient-level price reports and menu item sales data. Dining habits change, food costs fluctuate, and customer preferences can shift depending on what’s trending. A shift in dining trends.

Menu

Lavu

JULY 25, 2025

From wait times and staff efficiency to sales trends and customer satisfaction, POS system performance offers critical insights into daily operations. The technological heart of your business, Point of Sale systems are essential. Your POS system does more than process payments—it reflects the overall health of your restaurant.

POS

Perfect Daily Grind

JUNE 1, 2025

It’s a challenging time for roasters in today’s coffee market. I spoke with Kacper Ornat and Łukasz Jura at Coffee Machines Sale and Nikolai Fürst at Desarrolladores de Café about why quality control is more important than ever in today’s competitive specialty coffee market.

Point of Sale

Lavu

JULY 18, 2025

All successful businesses know they must adapt to the market and customer expectations. At the same time, always be sure to communicate enhancements with the primary software company… as oftentimes they will incorporate some functionalities brought to their attention. What is an Open API?

POS

Lavu

JULY 4, 2025

From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. Over time, these registers became more advanced, and they morphed into becoming multi-use point-of-sale or POS systems for restaurants.

POS

Perfect Daily Grind

JULY 1, 2025

Despite market realities, recent media coverage often oversimplifies the reasons behind rising prices. Despite market realities, recent media coverage often oversimplifies the reasons behind rising prices. Around the world, headlines are warning consumers that a sharp increase in coffee shop prices is a real possibility.

Pricing

Perfect Daily Grind

JULY 6, 2025

Specialty coffee operates outside the C market, but it is heavily influenced by broader market movements. Understanding the volatility of coffee prices The global coffee industry has recently navigated an extended period of high market prices. lb in February 2025.

Pricing

MBB Hospitality

DECEMBER 22, 2024

According to a report by Statista , the online food delivery market in the U.S. Some key trends include: Third-Party Delivery Platforms Companies like DoorDash, Uber Eats, and Grubhub dominate the market, offering restaurants access to a broad customer base. However, reliance on these platforms comes with high commission fees.

Online Ordering

Lavu

JUNE 6, 2025

The right system does more than process payments—it streamlines operations, manages inventory, tracks sales, and enhances the customer experience. You are likely looking for the top restaurant POS systems because rather than going through hundreds of POS systems on the market, you would rather select from a shortlist of the best options.

POS

Open for Business

NOVEMBER 20, 2024

From streamlining operations to automating guest touch points, artificial intelligence (AI) is rapidly transforming the hospitality industry. For example, restaurants can use agentic AI to monitor inventory levels, automatically order supplies, and handle vendor communications.

Point of Sale

Lavu

JUNE 6, 2025

This calculation involves dividing the cost of food sold by the total food sales and multiplying the result by 100 to get the food cost. Discovering new ways to reduce costs in restaurant management can boost profits. Focusing on making more money is essential to keep your business successful in the long run.

Loyalty Program

Lavu

APRIL 25, 2025

A modern Point of Sale (POS) system is more than just a cash registerits the central hub that powers day-to-day business operations. From processing payments and managing inventory to tracking sales and streamlining service, POS systems play a critical role in improving efficiency and customer experience.

POS

Lavu

APRIL 25, 2025

By connecting your point-of-sale (POS) system with tools like online ordering, accounting, and inventory management, you can automate tasks, reduce errors, and improve customer service. Kitchen Display Systems (KDS) : Streamline communication between front-of-house and kitchen staff. POS integrations can help.

POS

Lavu

AUGUST 8, 2025

Improved kitchen communication : Orders update instantly, minimizing mistakes. Actionable insights : Real-time analytics help optimize sales and inventory. Best iPad Point of Sale Demo for Restaurants 2023 1. Easy to use : Intuitive interfaces lower staff training time. The benefits are undeniable.

POS

Lavu

JULY 4, 2025

Kitchen Automation : Tools like Kitchen Display Systems (KDS) streamline communication, reduce errors, and keep prep times on track. With just two bartenders and one server, they served over 300 customers, generating significant weekend sales. Apps also drive upselling , with 35% of users adding extra items.

2025

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." This shift ensures that operations run smoothly, and sales revenue is optimized. One of the biggest struggles for restaurants post-covid is staffing. This trend has held on in the last five years.

Loyalty Program