Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. In this article, we examine the specific goals of restaurant operations management and discuss a number of ways to help you improve the program in your own business. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Culinary Cues

MAY 13, 2023

This requires a complex organization of independent operations that are still required to communicate, share, and fall in line with the mission of the property. Each of those “departments” will require some level of unique kitchen management (sous chef) and specialists to support the uniqueness of function.

Hotels 424

Hotels Point of Sale Cash Management Training 424

Modern Restaurant Management

OCTOBER 7, 2021

Innovation is needed in several areas, including: Staff management. Staff Management. According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Kitchen operations. Dining room procedures.

Technology 187

Technology Operations Food Safety Kitchen Safety 187

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Cooking and Food Preparation.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

AUGUST 23, 2023

To learn more about how loyalty programs are evolving, Modern Restaurant Management (MRM) magazine reached out to Joseph Yetter, the General Manager of Punchh, a PAR Technology Company. Analyze demand patterns to optimize inventory and staffing, ensuring flawless execution, even during peak orders.

Loyalty Program 166

Loyalty Program Customer Experience Customer Service Mobile Ordering 166

Modern Restaurant Management

DECEMBER 29, 2023

However, our industry still is an attractive space for well-suited technologies, improving efficiencies at every level of the restaurant from inventory to customer service. As we step into 2024, my prediction is that the spotlight will fall squarely on retaining top talent, focusing on recruitment, onboarding and ongoing training.

2024 120

2024 2040 2023 2013 120

Sling

MARCH 6, 2020

Most businesses have some type of human resource management plan — even if it’s just a rudimentary process for hiring and onboarding. But the businesses that want to succeed incorporate strategic human resource management into their workflows. What Is Strategic Human Resource Management? 1) Understand Your Business Goals.

Management 78

Management Management Hiring Communication 78

Apicbase

JUNE 20, 2022

Preferably, they have managed a team before. Once someone is interested in your concept, you need to understand what type of info they are looking for and how to communicate with them. While you cannot control what your restaurant franchisees say to candidates, you can manage your relationship with them.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Lavu

SEPTEMBER 29, 2023

Encourage open communication and provide frequent feedback and recognition for outstanding performance. Ensure that your recruitment and selection processes are efficient and thorough. The system can also automatically send orders to the kitchen or bar, eliminating the need for manual communication.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. Okay, not a complete language per se, but some code words that make communication easier. And, well, every world needs its own lingo.

Back of House 52

Back of House BOH Front of House FOH 52

Sling

JUNE 5, 2020

Unfortunately, many managers neglect this vital practice for other, easier tasks because they don’t understand what this type of planning requires. Other times, managers may not understand how pivotal human resource planning is to their long-term corporate strategy and the ultimate success of their business. Recruitment.

Definition 88

Definition Employee Relations Communication Recruiting 88

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Communicate with guests. Table management software. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Restaurant365

FEBRUARY 11, 2021

Updated recruiting concepts for retention. Recruiting as a strategy is underused in the restaurant industry. Recruiting is different from hiring. Recruiting is proactively trying to find team members who are a good fit for your restaurant business. Here are the top-level concepts of recruiting to start considering.

Recruiting 78

Recruiting Hiring Website Management Social Media 78

Restaurant365

SEPTEMBER 16, 2021

For instance, offering restaurant accounting and operations training to employees can help set them up for success in future restaurant management roles. The responsibilities can start off on the simpler end, like overseeing inventory counts or waste logs, and increase in complexity toward purchasing or budgeting.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Restaurant365

SEPTEMBER 17, 2021

For instance, offering new opportunities and training to employees can help set them up for success in future restaurant management roles. Maybe an employee can be responsible for completing scheduling or inventory or placing a chemical order or cheese order. Rather, you are teaching them how to manage aspects of the business.

Hiring 78

Hiring Recruiting Training Communication 78

Modern Restaurant Management

DECEMBER 21, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Managers are seeking out technology that reduces staff participation in “non-value activities” so staff can focus more seamlessly on the guest experience and truly provide their unique brand of hospitality.

2023 120

2023 2024 Insurance Employee Relations 120

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Restaurant365

APRIL 4, 2022

Partnerships Drive Revenue, Recruitment, and Retention. Communication is Key. With so much that can happen over the course of a day and even during a shift, enabling managers to communicate with each other remotely and across shifts is the key to success. Live from Austin! How’s Business Right Now?

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

Restaurant365

AUGUST 19, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. How are you communicating with your potential new hires? There are many moving parts to hiring and recruiting. Do they understand the expectations for the role? Bartender Licensing.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Restaurant365

JUNE 15, 2021

You may have a hunch that you are doing fewer table turns on the weekend, or that your inventory has gotten wasteful recently. To calculate your CoGS totaled during a given period, you can use the following formula: CoGS = Beginning Inventory + Additional Purchases Made During the Period – Ending Inventory.

BOH 78

BOH FOH Point of Sale Back of House 78

Restaurant365

APRIL 26, 2022

Turnover costs include the recruitment process, such as placing ads for job listings, as well as the hiring process, like a manager’s time to review applications, coordinate with candidates, and conduct interviews. Encourage restaurant management as a career choice. Focus on training and development.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Cheetah

JUNE 25, 2021

Programs like Cheetah Just in Time (JIT) offer a ready-to-serve inventory of high-quality fresh-cut items, saving businesses hundreds of hours in prep time and labor costs. This helps restaurant operators save time scheduling, effectively manage their labor costs and streamline workforce communication.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Restaurant365

JULY 24, 2020

You’ll also have to manage your online reputation even more diligently as your delivery business exists entirely online. Ensure your “person-in-charge” has an up-to-date ServSafe Food Manager certification. When recruiting for your ghost kitchen, advertise your job openings where job seekers are searching.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Lavu

NOVEMBER 1, 2023

Additionally, it’s crucial to establish clear communication channels with your delivery drivers to ensure efficient and prompt deliveries. To manage and optimize the cost per delivery, restaurants often perform regular cost analysis and make necessary adjustments. This gives you control over the delivery process.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

The Restaurant Times

FEBRUARY 18, 2022

Since the rush hours are usually at night time (during dinner time), restaurants in the USA need night chefs to manage the rush hours. The main responsibility of the night chef is to prepare food during the night shift and manage the rush hours. Collaborating with the restaurant management while optimizing staff productivity.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Hot Schedules

MARCH 29, 2021

Being a product owner does not simply involve designing a product and solving business problems, but communicating and collaborating with people from various teams across the business. My mentor Chris Webb (Product Manager) advised me to do things the way I believe it is best. In the right way.” I am passionate about what I do.

Technology 148

Technology Insurance Healthcare Recruiting 148

Restaurant365

DECEMBER 17, 2019

However, the biggest factor in controlling food costs is improving your inventory management. An accurate inventory management system can not only help you track your restaurant food costs, but also highlight areas of food waste or inefficiencies that you can adjust for lower overall food costs. Technology Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Restaurant365

MARCH 15, 2022

Recruitment and retention strategies go hand in hand. According to the National Restaurant Association, the average cost of restaurant turnover in 2021 was $1,869 per hourly employee, $8,119 per manager and $14,689 per general manager. A process-driven referral bonus communicates, “We value our employees.

Hiring 78

Hiring Cash Management Insurance Communication 78

Gecko Hospitality

JULY 12, 2018

A successful restaurant needs strong management, and the right restaurant management software can improve all areas of your business, ensuring it runs efficiently, reducing costs, decreasing customer wait times, and preventing billing and scheduling errors. Benefits to a Using Restaurant Management Software.

Management 40

Management Management Cash Management Point of Sale 40

Restaurant365

AUGUST 21, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. How are you communicating with your potential new hires? There are many moving parts to hiring and recruiting. Do they understand the expectations for the role? Bartender Licensing.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Apicbase

FEBRUARY 29, 2024

National Restaurant Association , 2024) Recommended Read : Restaurant Menu Costing — How to Automate Recipe Calculations & Eliminate Low-Margin Items Restaurant Procurement & Inventory Statistics Restaurateurs looked for more affordable suppliers or replaced ingredients with cheaper alternatives. However, there is still a 2.6%

2024 52

2024 Operations 2023 Loyalty Program 52

The Restaurant Times

AUGUST 27, 2022

Barback is a junior position for someone who aspires to be a barista, bartender, or even a bar manager in the future. Managing the bar inventory and restocking the bar. Good Communication Skills. Recruitment Method: Consider experimenting with a few hiring tactics to discover the appropriate barback for your company.

Hiring 52

Hiring Restaurant Law Recruiting Bar 52

The Rail

JULY 19, 2022

Restaurant management systems. Restaurant maintenance software, especially computerized maintenance management systems ( CMMS ). Restaurant automation solutions, for functions like stock and inventory, order processing, or CRM. Outsource hiring to industry-specific recruitment agencies to help you find the best talent quickly.

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. Get Creative with Recruitment. Recruitment and retention are two of the restaurant industry’s biggest challenges, even on a good day. Change Your Management Style.

2021 98

2021 Employee Relations Hiring Recruiting 98

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. What to use it for: Any and everything: showcasing your food, behind-the-scenes looks at your kitchen, highlighting your hardworking team, or even recruiting staff.

Seating 222

Seating Email Marketing Marketing SEO 222

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40