7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Sling

APRIL 23, 2024

a month or longer) to recruit , interview , hire , and onboard the right people to fill openings within your business. Because of that, management and Human Resources are often looking well down the road, so to speak, in order to anticipate business needs and have skilled employees on payroll so that there are no gaps in coverage.

Management 78

Management Management Hiring Customer Experience 78

Goliath Consulting

FEBRUARY 16, 2021

This signifies a drop in younger recruits that compose a larger part of the restaurant workforce, not to mention how workers may be leaving the restaurant industry for good in search of more stable, reliable jobs (5). Flexibility and communication are crucial components to attracting and hiring your best candidates. Easy Scheduling.

Recruiting 78

Recruiting Hiring Communication Mobile Ordering 78

Sling

NOVEMBER 19, 2020

That’s why recruitment strategies are essential for attracting top talent. But what recruitment strategies are right for your business? In this article, the workforce management experts at Sling discuss ways your business can engage with high-potential employees , improve hiring, and make your business more successful than ever.

Recruiting 78

Recruiting Hiring Management Management 78

Sling

OCTOBER 30, 2020

That’s why recruitment strategies are essential for attracting top talent. But what recruitment strategies are right for your business? In this article, the workforce management experts at Sling discuss ways your business can engage with high-potential employees , improve hiring, and make your business more successful than ever.

Recruiting 78

Recruiting Hiring Management Management 78

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Staffing and recruiting FAQs.

Recruiting 71

Recruiting 2021 Management Management 71

Ken Burgin

MAY 9, 2022

Ken Burgin interviewed Michael to find out what he’s learned during the pandemic about Innovation & Leadership in Hospitality Management. We also discussed changes in managing people – recruitment, retention, mental health, skill development, culture and productivity.

Leadership 96

Leadership Innovation Hospitality Management 96

Sling

FEBRUARY 19, 2021

Workforce management once referred to a broad category of business activity — what we now call human resource management (HRM). As business practices evolved in the early part of this century, workforce management took on a much more specific, much more technical definition. What Is Workforce Management? 1) Recruiting.

Management 88

Management Management Employee Relations Recruiting 88

Modern Restaurant Management

APRIL 11, 2022

Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. In chaotic times, clear and consistent communication can make all the difference. In chaotic times, clear and consistent communication can make all the difference.

Healthcare 203

Healthcare Cash Management Social Media Communication 203

Culinary Cues

MAY 13, 2023

This requires a complex organization of independent operations that are still required to communicate, share, and fall in line with the mission of the property. Each of those “departments” will require some level of unique kitchen management (sous chef) and specialists to support the uniqueness of function.

Hotels 426

Hotels Point of Sale Cash Management Training 426

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. In this article, we examine the specific goals of restaurant operations management and discuss a number of ways to help you improve the program in your own business. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Modern Restaurant Management

NOVEMBER 9, 2022

According to the National Restaurant Association, 70 percent of operators report not having enough employees to meet customer demand, and three out of four say they will commit more resources to employee recruitment and retention. Gen Z, the target demographic for the restaurant industry, prefers to communicate via text.

Hiring 202

Hiring Recruiting Website Management Social Media 202

Typsy

MARCH 10, 2020

In today’s blog post, guest blogger Aditya Sharma walks us through seven pro tips that can help you tailor a flawless managerial resume, getting you closer to your targeted job by ensuring you communicate your potential as a great manager to recruiters.

Hospitality 139

Hospitality Management Management Recruiting 139

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. Pandemic or otherwise, staff turnover eats into your profitability and wastes a considerable amount of managers’ time. Write your training guide as you’d coach them in person.)

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Sling

OCTOBER 9, 2020

In this article, the management experts at Sling discuss the question, “What does human resources do?” Strategic planning — also known as strategic human resource management or SHRM for short — is a holistic approach to managing your business’s workforce to ensure growth and, ultimately, success. What Does Human Resources Do?

Management 78

Management Management Employee Relations Recruiting 78

Sling

JANUARY 25, 2023

Regardless of the type of business you run or the size of the team you supervise, a human resource management system can help you keep everything running smoothly and your organization on the road to success. Table of contents What is a human resource management system? There is not. That hybrid was HRIS.

Management 78

Management Management Insurance Tip Distribution 78

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff.

Cash Management 212

Cash Management Employee Relations Recruiting Healthcare 212

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

7 Shifts

JUNE 16, 2022

Throw in dozens of locations to manage, and visibility becomes foggy. Recommended Reading: How To Manage Teams Across Multiple Restaurant Locations. A franchise advisory council is a group of operators selected by their shared franchisor formed in the interest of open communication and shared business growth. 1:00 pm: Dismissal.

Franchise 370

Franchise Franchising Communication Front of House 370

Sling

OCTOBER 5, 2021

A manager’s responsibilities are significantly different from other positions, so you may be unsure where the interview will go. Even conducting the interview for a new manager is stressful for the person on the other side of the desk. Top Interview Questions For Managers. 1) What Is Your Biggest Management Weakness?

Management 78

Management Management Employee Relations Tip Distribution 78

Modern Restaurant Management

NOVEMBER 24, 2020

Restaurant owners are being forced to find a way to make it through winter with vastly reduced revenue, and many operators are scrambling to reallocate budgets and manage staffing to survive COVID-19. Managing cash flow can be difficult for seasonal businesses. Plan for Gaps in Your Budget.

Cash Management 230

Cash Management Social Media Seasonal Menu SEO 230

7 Shifts

JUNE 8, 2020

I started as an employee and then manager of a quick-service restaurant while I was in school. After graduating, I worked with several brands as a Field Trainer, Business Development Consultant and most recently, Learning and Development Manager.” Rachel: “Hustle, flexibility, communication and teamwork skills.”

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Sling

OCTOBER 9, 2020

Regardless of the size of your team, human resource management is crucial for the success of your business. In this article, the experts at Sling focus on human resource management so you fully understand what it is, why it’s important, and how it can affect your business for the better. What Is Human Resource Management?

Management 78

Management Management Loyalty Program Recruiting 78

Embrace the Suck

FEBRUARY 12, 2020

Are you actively recruiting talent each week or just placing a couple of boring job ads hoping that the next superstar is going to walk in? Your time management most likely sucks. Communication is key if you want to build a badass culture. Yet, everyday managers play this game of “they should know.”

Coaching 330

Coaching Email Marketing Communication Workshop 330

Restaurant365

MAY 22, 2020

While the pandemic has impacted restaurants of all sizes over the past few months, the need to effectively manage and engage your staff has never been more pertinent in ensuring your restaurant’s continued viability. Recruiting better candidates to re-engage your workforce.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

APRIL 11, 2022

Our previous articles in MRM have centered on medical plan strategies for restaurants, how to build plans that are attractive to the workforce and manage those inherent costs. Programs can range from expanded paid time off for the management groups down to parental leave for the crews. Wellbeing.

Communication 191

Communication Restaurant Law Uniforms Customer Experience 191

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. What do you hope readers take away from the book?

Coaching 110

Coaching Franchise Franchising Leadership 110

Modern Restaurant Management

OCTOBER 5, 2021

In the National Restaurant Association’s report, 75 percent of restaurant operators identified recruiting employees as their top challenge this summer, above all other difficulties experienced in the industry’s recovery. Industry-leading labor management technology can address this by placing consideration on employee preferences.

Technology 223

Technology Tip Distribution Front of House Loyalty Program 223

Apicbase

JUNE 20, 2022

Preferably, they have managed a team before. Once someone is interested in your concept, you need to understand what type of info they are looking for and how to communicate with them. While you cannot control what your restaurant franchisees say to candidates, you can manage your relationship with them.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Sling

MARCH 16, 2021

Human capital management may sound like an impersonal process that your HR department uses once in a while without your business even noticing. Human capital management is an extremely personal process that affects the happiness, focus, and engagement of your employees. That’s where human capital management comes in. Recruiting.

Management 78

Management Management Leadership Employee Relations 78

Modern Restaurant Management

OCTOBER 7, 2021

Innovation is needed in several areas, including: Staff management. Staff Management. According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Kitchen operations. Dining room procedures.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Sling

MARCH 25, 2021

Owners and managers alike understand the importance of creating a mission statement for their business. 2) Recruit For Best Fit. Your business will develop its own preferred methods of finding employees , but the most important aspect of it all is recruiting the best fit for the group cohesion of your team. 5) Practice Teamwork.

Recruiting 148

Recruiting Communication Hiring Small Business 148

Sling

MARCH 6, 2020

Most businesses have some type of human resource management plan — even if it’s just a rudimentary process for hiring and onboarding. But the businesses that want to succeed incorporate strategic human resource management into their workflows. What Is Strategic Human Resource Management? 1) Understand Your Business Goals.

Management 78

Management Management Hiring Communication 78

Modern Restaurant Management

AUGUST 23, 2023

To learn more about how loyalty programs are evolving, Modern Restaurant Management (MRM) magazine reached out to Joseph Yetter, the General Manager of Punchh, a PAR Technology Company. Restaurants need to effectively communicate the benefits of their subscription programs to customers and adopt the right technology.

Loyalty Program 167

Loyalty Program Customer Experience Customer Service Mobile Ordering 167

Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. It helps managers, cooks, the wait staff, and hosts to do their jobs more effectively while fostering loyalty because employees feel empowered and supported.

Front of House 230

Front of House Loyalty Program Back of House Training 230

ExactHire - Restaurants

DECEMBER 9, 2022

HR managers must respond to these dynamic shifts with creativity and agility in attracting, hiring, and retaining talent that’s in high demand. Successful high-volume recruitments rely heavily on efficient application screening. This means having a screening plan in place before recruiting begins. Communicate your culture.

Hiring 98

Hiring Recruiting Customer Experience Document 98

Modern Restaurant Management

AUGUST 15, 2023

Resourceful by nature, Deane has embraced recruiting from new programs at local tech colleges specifically designed to prepare restaurant workers. Deane expects the practical programs to greatly appeal to hiring managers eager to bolster their ranks from an expanded pool of educated candidates with long-term aspirations.

Food Supply 167

Food Supply Recruiting Education Influencer 167