Lavu

APRIL 8, 2020

As it becomes overwhelming to know which ones are important to read versus which ones have something different or important to daily life, remember the various ways of communicating with your customers through the remainder of this pandemic. All Social, Just Not All the Time. All Social, Just Not All the Time. Loyalty Programs.

Communication 144

Communication Loyalty Program Social Media Online Ordering 144

Focus POS

APRIL 8, 2019

When you’re looking for ways to attract and keep customers while increasing your revenue, the best place to start is implementing a customer loyalty and rewards program. Consumers want to feel a sense of personal connection with their favorite businesses and brands, and loyalty programs foster this relationship.

Loyalty Program 113

Loyalty Program Point of Sale POS Reference 113

Modern Restaurant Management

AUGUST 8, 2022

With these tough times innovation is required and restaurants are seizing the opportunity to turn simple WiFi into valuable guest engagement and ultimately a competitive advantage to drive guest loyalty and provide immediate revenue growth. One way to access the WiFi is by logging into social media for the free access.

Loyalty Program 187

Loyalty Program Social Media Email Marketing Point of Sale 187

7 Shifts

OCTOBER 9, 2019

And if that information isn’t there, people will go somewhere else. Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system. That’s why digital marketing is so important.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Open for Business

APRIL 9, 2024

Loyalty is more than a frequent guest punch card or a points-based rewards program in the restaurant world. That’s the definition of loyalty. So why does loyalty matter so much to restaurants? Developing an effective loyalty program that encourages guests to return to your restaurant takes time and effort.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

7 Shifts

JULY 30, 2021

From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Social Media. actively follow their favorite restaurants on social media? Many of these diners even use these social platforms to pick and choose their next dining experience.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Sling

MAY 9, 2021

One of the best ways to keep customers coming back to sample your fare is to implement restaurant loyalty programs into your workflow. In this article, the restaurant-management experts at Sling discuss some of the best ideas and give you tips for making your restaurant loyalty program great. What Is Customer Loyalty?

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Modern Restaurant Management

SEPTEMBER 8, 2023

A weak food safety culture can have severe consequences, including product recalls, foodborne illnesses, reputational damage, diminished customer loyalty, and financial losses. For external audiences, spotlighting your commitment to food safety will also help increase consumer trust and loyalty, as well as positive reviews and referrals.

Food Safety 208

Food Safety Allergens Food Audits 208

Modern Restaurant Management

JANUARY 8, 2024

– Jaime Bettencourt, SVP of Revenue Growth & Brand Strategy, Mood Media Over the coming years, we can expect technology to play an increasingly pivotal role in the restaurant industry. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Culinary Cues

AUGUST 28, 2020

COMMUNICATION. As much as communication is always the number one criticism of those on the receiving end – it will be even more so during times of crisis. Communicate profusely with your business guests – use all of the mediums available and make the communication positive and uplifting. CREATING A BUZZ.

Social Media 436

Social Media Communication Loyalty Program Training 436

Goliath Consulting

AUGUST 24, 2023

These are the basics of local restaurant marketing to attract customers and cultivate loyalty. This information will enable you to create targeted campaigns that resonate with your potential customers. Create an appealing and user-friendly website that showcases your restaurant’s menu, location, and contact information.

Loyalty Program 78

Loyalty Program Marketing Email Marketing SEO 78

Modern Restaurant Management

JANUARY 15, 2021

If you have not put in a takeout or delivery program, it's not too late. Many restaurants have lists of their existing customers who filled out feedback forms or who signed up for a loyalty program. It's necessary to keep your customers informed about your hygiene and safety measures. COVID-19 Hygiene Measures.

Loyalty Program 211

Loyalty Program Social Media Food Safety Fine Dining 211

7 Shifts

JANUARY 20, 2023

If you don't want to give out discounts, consider other perks like loyalty cards or free dessert. Next, promote your contest or giveaway through social media and other channels. Advertise on social media Social media is one of the most powerful tools at a restaurant's disposal.

Specials 195

Specials 2023 Social Media Email Marketing 195

7 Shifts

NOVEMBER 9, 2022

An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Restaurants often use social media to target users. Keep in mind that you should always offer something valuable in exchange for the information. Cost-effective and scalable.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

OCTOBER 1, 2022

Include such information in the footer to appear wherever visitors go on the website and make a dedicated page with contact details. Implement a chatbot to assist users with making reservations, getting information, and answering frequently asked questions. Communicate with Customers on Social Media.

Marketing 203

Marketing Email Marketing SEO Social Media 203

7 Shifts

NOVEMBER 1, 2022

Many local restaurants have never touched advertising or social media; they've been the neighborhood's go-to spot for decades. Your marketing plan is a central place that outlines and informs your marketing strategy. What social media platforms do they use? You need a marketing plan. So, where do you start?

Seating 221

Seating Email Marketing Marketing SEO 221

SpotOn

MARCH 12, 2024

In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing. Our best-performing social media platform is Facebook. If they post on their social media, that's user-generated content.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

Modern Restaurant Management

DECEMBER 3, 2020

If you don’t already have a gift card program, now would be the time to launch one. Get Social with Digital Marketing. Social media is one of the best tools to use to help increase restaurant awareness and increase your customer base. Just make sure you have consent to communicate with them!

Loyalty Program 215

Loyalty Program Seasonal Menu Social Media Email Marketing 215

7 Shifts

MARCH 27, 2020

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Lavu

SEPTEMBER 29, 2023

Some have involved staffing agencies, increased wages, offered signing bonuses, or implemented referral programs to attract new employees in the service industry. Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

DECEMBER 30, 2020

Independently owned restaurants face a much tougher road, although they may inspire stronger local customer loyalty. For example, Google recently introduced a “ small business advisors ” program that, for a limited time, offers digital marketing advice for free. Accurate contact information (i.e.,

Loyalty Program 216

Loyalty Program Email Marketing Online Ordering Employee Relations 216

Modern Restaurant Management

OCTOBER 29, 2020

The year 2020 has brought with it many changes, whether social or medical, the happenings of the last few months will have a lasting impact on the food and hospitality industry and the consumers that make use of it. With the pandemic came a change in the way consumers socialized, ate and spent their money. How can that be achieved?

2021 145

2021 Loyalty Program Webinar Social Media 145

Modern Restaurant Management

JUNE 4, 2020

Reward Customer Loyalty. Reward customer loyalty by offering exclusive discounts or special offers to show how much their business is genuinely appreciated. Another way to recognize current customers is to establish a valuable referral program. Communicate Health and Safety Measures. This way, all parties benefit!

Loyalty Program 201

Loyalty Program Social Media Customer Service Customer Experience 201

Modern Restaurant Management

JULY 27, 2020

Additionally, they needed a strong communications roadmap to follow as they reopened. Restaurateurs took to social media en masse to spread their messages and capture their share of audience. ” Sharing the recipes demonstrates transparency in ingredients and process, while building brand loyalty. Sharing Recipes.

Innovation 230

Innovation Marketing Loyalty Program Social Media 230

Bingage

JULY 21, 2022

Offer Loyalty Rewards to your Customers – Here’s how. Restaurant loyalty program not only helps to reward customer but it increases repeat purchase because when you give purchase rewards customers tend to make another visit to use the reward and to redeem it for the next order. Send one 10 days before.

Marketing 98

Marketing Loyalty Program Social Media Seasonal Menu 98

Modern Restaurant Management

FEBRUARY 2, 2022

Additionally, by transparently communicating with guests about the status of their order and pickup times, it’s easier to keep guests happy. Does your loyalty program need a refresh? Use email, text messaging, and social media to let your current customers know you are participating in Restaurant Week.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. In an omnichannel approach, the transition from marketing to sales is seamless, and the flow of information goes both ways, to deliver a seamless and consistent experience across all methods.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

The Restaurant Times

AUGUST 29, 2020

Communicate About Your Restaurant Reopening. Now that your restaurant is ready to reopen for dine-in services, communicate the message to your customers. Post “reopening soon” social media messages and updated hours of operations to your online channels. Communicate The New Safety Precautions With Customers .

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. It heightens interaction, builds brand loyalty and adds to the customer digital profile so they can suggest sampled products on future orders.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

JANUARY 22, 2021

Data should be driving your marketing strategy, but it’s going to require a shift from traditional marketing practices that rely on buying ads or posting on social media. Try offering a discount in exchange for some of their information. It’s all about building a direct connection to your customer. Truly Personalize.

Marketing 203

Marketing Email Marketing Loyalty Program Point of Sale 203

The Restaurant Times

JULY 14, 2020

As the trend of online ordering is at its peak right now, it is also gaining importance for restaurants in terms of enhancing customer loyalty and boosting ROI. This article will discuss how you can optimize your customer’s online ordering experience, earn customer loyalty, and increase your business in myriad ways.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Carbon emissions labeling helps inform our impact on planetary health. Text messaging is not only a more efficient way to communicate with this generation, but also improve customer service.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Cheetah

OCTOBER 22, 2020

Diners who are concerned about infection rates will be more cautious about dining at crowded restaurants where social distancing is not fully implemented. 50% of Millennial and Gen Z customers want to be the first among their friends to try a new LTO and post it on social media. Start a Loyalty Program.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Additionally, 81% of potential consumers express likelihood in joining loyalty programs, signaling a growing appetite for personalized and rewarding dining experiences.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Lavu

MARCH 6, 2020

This information helps in adjusting services to offer better customer experiences. The aim is to encourage repeat customers and cultivate customer loyalty. They demonstrate more loyalty towards the restaurant and promote it more. . This information is helpful in: . Other tactics include: Using web push notifications .

Technology 78

Technology Marketing Loyalty Program Social Media 78

Cheetah

SEPTEMBER 1, 2020

The more time they spend on your website, the more opportunities you have to communicate your messaging to them. Add Social Media Buttons Add social media buttons to every page on your restaurant website. Customers today expect to have easy access to information and have their many online channels all connected.

Social Media 148

Social Media Online Ordering Website Management Download 148

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Communicate with guests. A good CRM provides a rich database of information on all past guests. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147