Modern Restaurant Management

DECEMBER 31, 2024

From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Culinary Cues

NOVEMBER 22, 2024

I came across an old quote from Phylicia Rashad (for those my age – the lead actress in the series “Fame” from many years back) that gave me another opportunity to think about the cooks that I know and have known over the past five (nearly six) decades and why I chose to stand in front of a range. Art is the basis of human expression.”

Food 415

Food Front of House Back of House Presentation 415

ChowNow

MARCH 21, 2025

Do orders get lost in the shuffle between different platforms? If managing food delivery feels more like a headache than a revenue stream, youre not alone. With 52% of consumers saying that ordering out is essential to their lifestyle, every restaurant that wants to stay competitive must offer delivery.

Delivery 195

Delivery Operations Food Online Ordering 195

7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

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Training Kitchen Safety Food Safety Customer Service 195

ChowNow

FEBRUARY 28, 2025

Each system has its own tablet, order flow, and set of requirements, making it difficult to keep up with operations smoothly. Each platformUber Eats, GrubHub, DoorDashrequires its own tablet, login, and order management system. Order management issues. Consumers report that 24.4% Staff training and inconsistent efficiency.

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Delivery Online Ordering Customer Service POS 195

ChowNow

FEBRUARY 13, 2025

Is online ordering inefficient? Do you lose money due to food waste? Do you lose money due to food waste? Experiencing over-ordering or last-minute shortages? With a modern cloud-based POS, restaurants can streamline order taking, reduce human error, and improve the overall speed of service. Consider your budget.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

ChowNow

MAY 9, 2025

When youre updating your online menu or online ordering system, its tempting to just copy over the dish names from your restaurant menu and call it a day. With a few simple techniques, you can write menu descriptions that sounds natural, highlight your best dishes, and help guests feel confident (and excited) about ordering.

Menu 195

Menu Dietary Restrictions Online Ordering Mobile Ordering 195

ChowNow

MARCH 19, 2025

With 52% of diners saying that ordering takeout is essential to their lifestyle, its no longer just an optionits an opportunity. But getting customers to order once isnt enough. When diners order through these platforms, they often associate their experience with the app, not your restaurant.

Loyalty Program 195

Loyalty Program Email Marketing Back of House Food Order 195

Lavu

NOVEMBER 30, 2024

They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions. Key benefits include: Efficiency : Automates workflows like inventory management and order processing. When backend systems work efficiently, it leads to faster, more accurate service.

POS 78

POS Operations Online Ordering Mobile Ordering 78

Lavu

JULY 4, 2025

From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. POS systems are where you place food and drink orders and send them to the back of the house. Wondering what is a POS system for a restaurant?

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POS 2025 Front of House Back of House 78

Lavu

APRIL 17, 2025

When it comes to streamlining operations in a busy kitchen, choosing the right order management system is crucial. Kitchen Display System vs Traditional Order Tickets has become a key debate for many restaurants. In contrast, traditional order tickets can lead to miscommunication, delays, and inefficiency.

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Ordering Online Ordering Front of House POS 78

Lavu

MAY 2, 2025

Managing food allergies in a restaurant isn’t just about good service its a critical safety responsibility. With the right POS features for allergen management, restaurants can track ingredients, flag allergens, and communicate vital information quickly between staff and customers.

Allergens 78

Allergens POS Kitchen Safety Management 78

Lavu

MAY 2, 2025

Effective communication between front-of-house and kitchen staff is essential for smooth restaurant operations. POS systems improve kitchen staff communication by streamlining order processing and enhancing real-time information sharing. Automatic order routing: Sends orders to the correct kitchen stations (e.g.,

Communication 78

Communication POS Front of House FOH 78

The Rail

JULY 18, 2025

Diners are increasingly conscious of the environmental impact of their meals, not just in terms of ingredients, but also how their food is packaged. When customers see compostable bowls or recycled napkins in their delivery orders, it signals that you care about more than just profits. Compact packaging takes up less storage space.

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Compost Recycling Sustainability Waste 130

Squirrel Systems

APRIL 30, 2025

Many restaurants have successfully implemented these technologies, seeing measurable improvements in both front- and back-of-house operations. Streamlining Kitchen and Service Operations A well-coordinated kitchen and front-of-house team are essential for any full-service restaurant.

Front of House 66

Front of House Back of House Customer Service Customer Experience 66

Lavu

JULY 4, 2025

From self-order kiosks to real-time kitchen display systems, digital solutions are reshaping the way these restaurants operate. Here’s how technology is making it possible in 2025: Self-Service Kiosks : Reduce order wait times by 40%, shrink queues by 25–40%, and increase average check sizes by 30%. The impact?

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Lavu

JULY 18, 2025

In the fast-paced world of food service, every second counts. Modern point-of-sale systems go beyond order processing—they streamline operations, reduce bottlenecks, and improve table turnover. Here are five key features that can help: Mobile Ordering : Speeds up order placement by letting customers order via their smartphones.

POS 60

POS Mobile Ordering Communication Customer Service 60

Lavu

JUNE 30, 2025

Running a successful restaurant today requires more than great food and friendly service—it demands smart technology that drives efficiency. A well-designed POS system improves restaurant operations by streamlining order management, speeding up transactions, and delivering real-time insights that help optimize every aspect of the business.

POS 60

POS Operations Loyalty Program Mobile Ordering 60

MBB Hospitality

DECEMBER 22, 2024

Restaurant online ordering has emerged as a crucial aspect of the food service industry, reshaping restaurant operation strategies and fostering growth in restaurant delivery services. This article explores how online ordering is advancing and highlights the key concerns for businesses aiming to stay competitive.

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Online Ordering Ordering Front of House Customer Service 52

Lavu

MAY 30, 2025

Restaurant can improve its table turnover rate by implementing various strategies, such as streamlining the ordering process, expediting meal preparation, and ensuring prompt table clearing. If you have a bustling restaurant, having faster table turnover is one of the best ways to increase both revenue and customer satisfaction.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Lavu

APRIL 25, 2025

Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. Whether its managing inventory, handling online orders, or running loyalty programs, the right integrations can turn your POS system into a powerful tool for efficiency.

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POS 2025 Loyalty Program Online Ordering 78

Indoor Media

JANUARY 16, 2025

From hand-tossed dough to house-made sauces, thoughtfully sourced toppings, to the perfect bake, your product is the fastest way to inform customers that you know what you’re doing. Because pizza isn’t just food—it’s an experience. It is a way folks connect within a community. Only exceptional pizza has that power.

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

Modern Restaurant Management

MARCH 11, 2025

No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service. While the ways we order and dine may have changed, the reasons people choose a restaurant haven’t. One of the biggest struggles for restaurants post-covid is staffing.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

QSR Automations

JANUARY 31, 2025

By combining these two powerful solutions, restaurants can create seamless restaurant operations, reduce wasteboth food and laborand boost profitability. By combining these two powerful solutions, restaurants can create seamless restaurant operations, reduce wasteboth food and laborand boost profitability. The result?

Waste 52

Waste Front of House Operations Back of House 52

Lavu

MAY 2, 2025

Managing food allergens isnt just a best practiceits a legal and safety necessity for todays restaurants. With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations. This reduces the chance of errors or miscommunication.

Allergens 78

Allergens POS Management Management 78

Lavu

JUNE 6, 2025

You are likely looking for the top restaurant POS systems because rather than going through hundreds of POS systems on the market, you would rather select from a shortlist of the best options. The biggest reasons to have a POS are to streamline your restaurant operations, improve guest experience, and keep more profits in your account.

POS 60

POS 2025 Point of Sale Cash Management 60

Future Food

MAY 29, 2025

Following our time at the 2025 FoodService Australia Food and Hospitality Week at Melbourne Convention and Exhibition Centre, one thing became abundantly clear: hospitality businesses that are embracing integrated, intelligent technologies are not only adapting to industry change, theyre leading it.

Hospitality 78

Hospitality Technology Food Safety Audits 78

SpotOn

DECEMBER 30, 2024

But not entirely because of inflation, labor shortages, and high food costs. Gross profit margin subtracts only the Cost of Goods Sold (COGS) to determine the profitability of your food and beverages, while net profit margin subtracts all your costs to determine the profitability of your entire operation. We all know it.

Operations 52

Operations Loyalty Program Online Ordering POS 52

Modern Restaurant Management

APRIL 29, 2025

Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Apicbase

JULY 16, 2025

This shift from reactive spending to proactive planning is a marker of digital maturity, as Carl Orsbourn pointed out on The Food Service Growth Show. Apicbase, on the other hand, when used to its full potential, reduces food cost by 5% on average. For a restaurant group with €30M in annual revenue and a 33% food cost, that’s a €1.5M

Hospitality 52

Hospitality Back of House Front of House Technology 52

SpotOn

JULY 15, 2025

You’ll need to memorize dozens of cocktails, beer and wine lists, happy hour rules, and, more often than not, entire food menus. You’ll need to memorize dozens of cocktails, beer and wine lists, happy hour rules, and, more often than not, entire food menus. In this article: What does a bartender actually do?

Front of House 59

Front of House Bar Customer Experience Back of House 59

Modern Restaurant Management

MARCH 1, 2023

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. Here are some back of office trends to watch for in 2023. Two primary methods are involved.

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Front of House Back of House BOH 2023 428

Modern Restaurant Management

AUGUST 10, 2020

As restaurants have experienced dramatic changes in how they do business due to the pandemic, many small business owners have learned just how important a visual communication plan is for success. As restaurants reopen their doors once again, visual communication solutions help inform, direct and protect both customers and team members.

Communication 493

Communication Kitchen Safety Food Safety Front of House 493

Modern Restaurant Management

JULY 27, 2021

Adopting in-house technologies became necessary for restaurants to stay open throughout the pandemic, restart operations after temporary closures, and pivot services to maintain revenue while still following enhanced health and safety protocols. Too Much Tech Is Not a Solution. Want to be Tech-Savvy? Start with Your Staff.

Front of House 609

Front of House Back of House Loyalty Program Customer Experience 609

Modern Restaurant Management

MARCH 12, 2021

Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations. Gives front-of-house teams the resources to provide better customer service.

Mobile Ordering 493

Mobile Ordering Front of House Communication Online Ordering 493

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. For franchises, that means making sure your evaluations and data collection house in order. Communicate Standards and Keep Everyone in the Loop.

Front of House 539

Front of House Management Management Franchise 539

Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. " While contactless ordering and payment is here to stay, many operators remain concerned about how this new service model will impact their guest experience.

Hospitality 576

Hospitality Ordering Front of House Customer Experience 576