7 Shifts

SEPTEMBER 20, 2022

How to Serve in a Fine Dining Restaurant : Fine dining restaurants tend to offer elaborate food at higher price points, with attentive, often formal service. From sales per labor hour to food cost percentages and many more. Enter 7shifts Academy , free courses about restaurant management with quizzes and downloadables.

FOH 195

FOH BOH Social Media Fine Dining 195

Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. A global infectious disease outbreak such as COVID-19 can impact your business in terms of risk to employee safety, loss of sales and economic uncertainty. Share Guidance. Be Transparent.

Leadership 223

Leadership Kitchen Safety Employee Relations Tip Distribution 223

Cheetah

SEPTEMBER 1, 2020

Here are 6 ways to generate more sales, improve the design, and increase brand awareness by optimizing your restaurant website. The more time they spend on your website, the more opportunities you have to communicate your messaging to them. Also, the time people spend on your website is a user engagement signal for Google.

Social Media 148

Social Media Online Ordering Website Management Download 148

ChowNow

FEBRUARY 27, 2024

You’re probably reading this article from one right now. In fact, 81% of diners browse for restaurants on mobile devices, and 75% of them select restaurants based on those results. That means if you’re not connecting with customers on mobile, you’re really missing out. Where to start? Learn more. Research shows it pays off too.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Modern Restaurant Management

JUNE 23, 2022

Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. QSR workers, like everyone else, are expected to use technology on the job. And many have risen to the occasion. The Technologies Behind Modern Restaurant Work.

Food 189

Food Food Safety Front of House Fast Casual 189

Lavu

DECEMBER 12, 2022

If you’re looking for an affordable and simple way to process sales at your business, you can find everything you need in an iPad POS system. This guide will help you get the information you need to make an informed decision as you choose the right iPad point-of-sale system for your business.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Tableo

JULY 20, 2023

This enables you to send communications that are relevant to particular subscriber groups and are targeted at them, which raises open rates and conversion rates. ” Create a loyalty programme where customers can accrue points for eating at your establishment. The key is consistency! This is a unique deal for when you come back.”

Email Marketing 75

Email Marketing Marketing Website Management Reservations 75

Modern Restaurant Management

MARCH 24, 2021

Two key factors are driving the problem for restaurateurs: the first is the fact that delivery has become more than just another sales channel. The point isn’t just to keep a higher percentage but also to curtail operational expenses. And that’s a “necessary evil” for accessing each one’s loyal customers.

Delivery 189

Delivery Customer Service Point of Sale Customer Experience 189

7 Shifts

JANUARY 26, 2021

From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 2020 was a year that the restaurant industry won’t soon forget. million out of work, it was nothing short of devastating. Through it all, we emerge from the year as an industry in evolution—and our restaurants need to evolve with it.

2021 370

2021 Front of House Social Media Back of House 370

Deliverect

JANUARY 7, 2021

They also won’t need to download an app, which can be off-putting for customers, especially in grab & go restaurants and cafes where they might be in a hurry. But taking your menu online isn’t just about driving more sales – it’s also about upgrading the customer experience. What is a QR code menu? Benefits of a QR code menu.

Online Ordering 137

Online Ordering Customer Experience Point of Sale Food Order 137

Lavu

NOVEMBER 10, 2022

A modern restaurant point-of-sale (POS) system now offers many automation tools that make it easier to operate more efficiently and effectively. . #1) Diners want easy ordering options, accurate service, and to receive their food fast. What Is Restaurant Automation? Display screens are a part of a POS system.

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

Focus POS

AUGUST 12, 2020

If sales are high, then your restaurant must be doing well, right? . It’s tempting to use sales figures as proof that you’re managing your restaurant well. Sales figures can fluctuate based on many things, and they don’t always represent an accurate picture of how you are doing overall. How to fix it: .

Management 167

Management Management Customer Experience Point of Sale 167

Lavu

OCTOBER 24, 2022

It uses NFC (near field communication) technology, a radio frequency that allows a card or device to communicate wirelessly with a point-of-sale (POS) system. A survey by PYMNTS found, “97% of top performing restaurants offer digital wallet payment capabilities, while only 53% of bottom performers do the same.”

Mobile Ordering 78

Mobile Ordering POS Customer Service Online Ordering 78

Restaurant365

JANUARY 7, 2020

However, just as in many other industries, mobile app innovation in communications and engagement is adapting to improve retention of this changing workforce. Restaurant staff labor retention is one of the primary areas of focus for today’s restaurant manager. Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

BNG Point of Sale

OCTOBER 13, 2021

The Advantage of a Point-of-Sale (POS) System for a Convenience Store. You can satisfy customers and make more sales with an upgraded POS. The sophisticated and detailed sales reports generated by a POS system are its main advantage over a cash box or a cash register. Benefits of a POS System for Your Convenience Store.

POS 52

POS Point of Sale Cash Management Loyalty Program 52

Qu

MARCH 31, 2023

The industry has reached a turning point. For the most in-depth analysis, download the full report. 1) More predictable digital sales will enable operational efficiency. For the most in-depth analysis, download the full report. 1) More predictable digital sales will enable operational efficiency.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

MARCH 16, 2021

Two-Way Text Communication with Guests. Two-Way Text Communication with Guests. But those channels are hard to personalize and tend to be “one-to-many” To gain a personal, one-on-one connection with guests, operators should be able to support personalized, two-way text communication. On-the-Fly Menu Management.

POS 110

POS Mobile Ordering Online Ordering Cash Management 110

Modern Restaurant Management

AUGUST 17, 2020

"Throughout the globe, we have seen communities rallying around local independents to ensure they make it through to the other side of this crisis," said Simon de Montfort Walker, senior vice president and general manager, Oracle Food and Beverage. "But COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

APRIL 27, 2021

Restaurants can also enjoy being able to directly communicate any extenuating circumstances to customers about their order and set limits on order volumes (something restaurants can’t do through third-party delivery apps). But they lacked a piece of technology to manage it.

Ordering 171

Ordering Mobile Ordering Customer Service Customer Experience 171

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats.

Mobile Ordering 123

Mobile Ordering Customer Service Food Order Online Ordering 123

Restaurant365

MAY 13, 2020

In addition, the high turnover rate in restaurants can be attributed to factors that are within the control of a restaurant operator, like scheduling, company communication, and work environment. As the restaurant industry emerges from the effects of COVID-19, the restaurant labor market is much more volatile than usual.

Technology 88

Technology Hiring Communication Tip Distribution 88

Modern Restaurant Management

FEBRUARY 27, 2020

Key findings regarding economic conditions include: Restaurant industry sales are projected to reach a record $899 billion in 2020, with the moderate four percent growth rate mirroring general economic conditions. 2020 State of the Restaurant Industry. Opportunity lies in off-premises. Off-premises will be a prominent force of growth in 2020.

2020 192

2020 Influencer Point of Sale Food Safety 192

Deliverect

JANUARY 7, 2021

They also won’t need to download an app, which can be off-putting for customers, especially in grab & go restaurants and cafes where they might be in a hurry. But taking your menu online isn’t just about driving more sales – it’s also about upgrading the customer experience. What is a QR code menu? Benefits of a QR code menu.

Online Ordering 88

Online Ordering Customer Experience Point of Sale Food Order 88

Touch Bistro

MAY 26, 2021

While your customers enjoy the convenience of having everything they need in one place, your restaurant enjoys greater access to diner insights and a long-term boost in sales – it’s win-win. A progressive web app can be accessed from a browser like Chrome or Safari just like any other website, which means there’s no download involved.

Loyalty Program 52

Loyalty Program Customer Experience Download Mobile Ordering 52

Tableo

JUNE 30, 2023

POS (Point of Sale) system Streamlined order management With the aid of a POS system, your workers can accept orders easily and communicate them to the kitchen without any delays. The success of your restaurant depends heavily on your choice of software solutions. Let’s start now!

Mobile Ordering 40

Mobile Ordering Online Ordering Website Management Restaurant Law 40

Lavu

APRIL 8, 2020

Choosing a point of sale (POS) system is one of the most important business decisions to make. The right POS system provides a powerful platform to boost sales and streamline operations. In turn, they will make your life easier. You will see improvements for customers, front of the house, the kitchen, as well as management.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

7 Shifts

OCTOBER 20, 2022

It's a constant conversation in the restaurant industry. But one can't deny that tips make up a majority of restaurant workers' take-home pay. There have been several ways in which restaurant owners have tried to create a more equitable system for employees to earn consistent, fair wages and improve retention. Table of Contents. Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Focus POS

SEPTEMBER 10, 2020

It can increase mobility within your restaurant, and more importantly, improve communication between systems and staff. Using historical sales data, you can identify which add-ons are most popular. Download our free ebook: 4 New Must-Have Technologies for Your Restaurant. Cloud-based POS is especially important. Online ordering.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date. Return to on-premise.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Black Box Intelligence

AUGUST 5, 2021

Some experts pointed to enhanced unemployment benefits as a deterrent for employees returning to work, although recent evidence shows that cutting those benefits doesn’t significantly reduce the labor shortage. . BLS reported that job openings reached a record high of 9.3 What’s driving the restaurant staffing shortage? Safety concerns.

Recruiting 98

Recruiting 2021 Management Management 98

Restaurant365

AUGUST 19, 2020

How are you communicating with your potential new hires? Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. The people piece of the puzzle can be challenging for restaurants.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

ChowNow

NOVEMBER 4, 2020

Emily Plotkin : I advised my clients to over-communicate with their own customers. Larissa Lynn : Speaking of creative menu ideas, I was working with a higher-end client who wanted to increase their alcohol sales. For example, I had a client who wanted to drive weekday orders by capitalizing on mobile app downloads.

Online Ordering 78

Online Ordering Mobile Ordering Seasonal Menu Social Media 78

Apicbase

NOVEMBER 4, 2022

The software provides various tools and features such as sales analytics reporting, inventory management, menu engineering and ingredients tracking, allowing restaurateurs to manage their resources precisely and reliably. Digitization of workflows increased especially due to the Covid-19 pandemic. 5 Key Areas For Faster ROI.

Loyalty Program 52

Loyalty Program Hospitality Point of Sale Allergens 52

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Diners Show Holiday Spirit. “This is a challenging time for both consumers and businesses. . Hassle-free holiday meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Deliverect

NOVEMBER 9, 2020

In a growing market in which probably half or more of the population aged 18 to 36 is already using food delivery apps - and in which many users have installed not one, but several of these apps - it is crucial for restaurants not only to be present in the main ones, but also to get the most out of them. Things to remember before registering.

Mobile Ordering 78

Mobile Ordering Customer Service Point of Sale Delivery 78

Deliverect

NOVEMBER 9, 2020

In a growing market in which probably half or more of the population aged 18 to 36 is already using food delivery apps - and in which many users have installed not one, but several of these apps - it is crucial for restaurants not only to be present in the main ones, but also to get the most out of them. Things to remember before registering.

Mobile Ordering 78

Mobile Ordering Customer Service Point of Sale Delivery 78