Modern Restaurant Management

MARCH 13, 2020

BWW Franchisee Acquisition Completed. CV Partners, LLC, completed the previously announced acquisition of Diversified Restaurant Holdings, Inc. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. DRH’s common stockholders received $1.05 per share in cash.

Franchising 364

Franchising Franchise Customer Experience Customer Service 364

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. We believe that your food should be prepared in front of you so you can see our commitment to freshness and quality. Here’s where restaurant owners get off track. They focus on the wrong things. What are some of the wrong things?

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Clover - Restaurants

JULY 11, 2024

Joining forces with other businesses helps allow owners to pool resources and create new ways to attract and delight customers. There are a host of potential benefits of small business collaboration–not just for each of the businesses involved, but also for the local community.

Small Business 52

Small Business Retail Customer Service Food Truck 52

SpotOn

OCTOBER 25, 2024

Clearing downed Bud Light bottles and empty glasses of the house red, Don came away with a positive impression of the hospitality industry that he carried with him through college. Don’s challenge was to cater to all tastes—and coach his staff on how to do the same. SpotOn is a better solution.”

Front of House 52

Front of House Back of House Coaching Beverage 52

Lavu

OCTOBER 13, 2023

What is Restaurant Table Turnover Rate? Table turnover rate measures of how often a table is occupied by a new group of guests during a specific period of time. It is calculated by dividing the number of guests served by the number of tables available during that time period. The ideal turnover rate changes based on type of restaurant.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Restaurant365

APRIL 26, 2022

On top of that, nearly every restaurant in the industry is hiring at the same time, competing for the same small labor pool, and giving workers more employment options than ever. For many restaurant groups and businesses in general, there is an expectation that investments should show quick payoffs. The high cost of employee turnover.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Ken Burgin

AUGUST 1, 2023

Some of the ways to use these situations for training and coaching… Let people choose the one they want to answer and give them 5 minutes to make notes and prepare their answers. Choose two situations, ask different small groups to consider them, and then compare their answers. You’ve got a full house, but disaster strikes.

Training 60

Training Management Management Kitchen Safety 60

Restaurant365

JANUARY 13, 2021

Whether you have a few locations or dozens, the success of the business depends on the performance of the individual locations. As you work to empower your managers, think about the process as more like a coach and make sure all your managers understand your approach. Rethinking manager accountability and empowerment.

Management 15

Management Management Point of Sale Food Supply 15

Restaurant365

JANUARY 13, 2021

Whether you have a few locations or dozens, the success of the business depends on the performance of the individual locations. As you work to empower your managers, think about the process as more like a coach and make sure all your managers understand your approach. Rethinking manager accountability and empowerment.

Management 78

Management Management Point of Sale Food Supply 78

Apicbase

MARCH 17, 2023

They make it hard for food businesses to remain competitive and turn a healthy profit. Add these 7 ingredients to your business and taste the difference. #1 There are several ways food-service operators can leverage technology to run a lean operation, with the ultimate goal of securing more business and profits.

Customer Experience 52

Customer Experience Consumer Goods Food Order Food Supply 52

Modern Restaurant Management

DECEMBER 17, 2020

“This is a challenging time for both consumers and businesses. “It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” Diners Show Holiday Spirit. Hassle-free holiday meals.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. Supporting Independents. Ocean Spray Cranberries, Inc. launched the Ocean Spray Farmers for Chefs Alliance with the goal of helping as many qualifying independent restaurants as possible cover rent, utilities, and payroll costs.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Coaching 367

EATER

NOVEMBER 12, 2024

Social reckonings and politics and pandemics and recessions and all kinds of horrific real-world stuff have intersected with restaurants in a way that had to happen, but which has turned the act of eating food into pretty serious business. And that’s a good thing; food is serious business.

Seasonal Menu 362

Seasonal Menu Fine Dining Front of House Back of House 362

Modern Restaurant Management

JUNE 19, 2020

Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent. These changes will result in a more efficient process and make it easier for businesses to realize full forgiveness of their PPP loan.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

7 Shifts

MARCH 31, 2023

How can you encourage them to care about the business and invest time and energy into their role? How can you encourage them to care about the business and invest time and energy into their role? That includes ensuring they align with your business’s values. “I “Take better care of your staff.” We’ve all heard it.

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

NOVEMBER 3, 2022

Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. When my friend was 22, she served at a steakhouse that mandated short dresses and heels. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. She promptly quit.

Leadership 195

Leadership FOH BOH Website Management 195