Certification Customer Experience Education Kitchen Safety 
Modern Restaurant Management
AUGUST 30, 2022
Today’s modern restaurant operators face challenges that no other generation has faced, thanks to COVID-19 closures, supply chain disruptions, labor shortages, menu labeling, and food safety challenges. In my experience, when labor issues arise, training and education of the crew are the first things to suffer.
Open for Business
FEBRUARY 29, 2024
Here, we’ll discuss 10 best practices to help you obtain everything you need to open your restaurant legally from the get-go, and then we’ll map out a case study to show you the licenses, permits, certificates, and inspections needed to open a (fictitious) new restaurant in New York City.
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360Training
DECEMBER 11, 2019
The host or hostess is the first person customers see when they enter the establishment, so restaurant managers and customers expect them to be upbeat and smiling. Not only are hosts tasked with taking customers to their seats and fulfilling to-go orders, but they’re frequently charged with general upkeep of the restaurant.
Ken Burgin
FEBRUARY 13, 2024
Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. What is the kitchen’s work culture like? How are creativity and input from the kitchen staff valued?
Lavu
SEPTEMBER 29, 2023
Despite the vaccination efforts and safety measures implemented by restaurants, some potential employees may still be hesitant to return to work in this industry. Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience.
Modern Restaurant Management
JULY 14, 2020
In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. As part of the deployment, White Castle will bring the new version of Flippy, Robot-on-a-Rail (ROAR), into kitchens for testing and future integration. White Castle Employs Flippy the Robot.
360Training
JANUARY 14, 2020
Can You Become a Waiter or Waitress with No Experience? The ability to land a job with no experience is why food service is many people’s first job. Highbrow establishments expect experience from most employees. And like any job, a worker with experience is going to have better luck getting hired. Absolutely!
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