Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

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Loyalty Program Online Ordering Cash Management Point of Sale 194

Lavu

SEPTEMBER 29, 2023

Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience. Labor Shortage Solutions in the Restaurant Industry To address the restaurant worker shortage, restaurant operators have been taking several approaches.

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Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

NOVEMBER 21, 2022

According to a poll from Ipsos, meals purchased at restaurants and take out foods are usually the first extraneous expense to be cut by consumers. Many restaurants added delivery or take out capabilities, at home food or drink kits, and catering offerings. Some implemented loyalty programs to promote recurring customers.

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Operations Cash Management Seasonal Menu Loyalty Program 197

7 Shifts

NOVEMBER 9, 2022

Designing newsletters and using an email service provider to send them out can cost between $10-$100 per month for new outlets. Now that you know what email newsletters can do for your restaurant, it's time to create a newsletter that wins hearts and sets the cash register ringing. Before you set out to do anything, plan accordingly.

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Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

OCTOBER 31, 2022

Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture. The management team. Check out these successful restaurant ideas. Management team. Explain how your restaurant will stand out in a sea of competition. Your market position and competitive advantage.

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Point of Sale Back of House Document Download 397

Culinary Cues

AUGUST 28, 2020

Shake off the dust of complacency, press the wrinkles out of that chef coat, polish those shoes and face the challenges straight on. Send out information about your current offerings and your future plans through effective email blasts. You can do this! Engage in social media even more than before – post positive info daily.

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Social Media Communication Loyalty Program Training 436

Modern Restaurant Management

SEPTEMBER 14, 2022

– Team Bots’ It sounds like something out of a science fiction movie, right? AI and ML are buzzwords and often sound out of reach of an average restaurateur. AI is a program developed by humans to respond to a set of instructions under specific environments. But they have tons of cash to burn on such gimmicks, right?

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Front of House Mobile Ordering Loyalty Program Back of House 211

SpotOn

MARCH 4, 2024

While those classic cash registers did wonders back in the day, point-of-sale (POS) systems have now become the industry standard for small businesses and restaurants. Alongside transactions, modern POS systems run software applications to help businesses manage their employees, reach new customers, and encourage existing ones back in.

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Small Business POS Cash Management Point of Sale 52

Sling

APRIL 2, 2023

We’ll answer those questions in this article and introduce you to an app that can help you manage your workforce better. Take the year-end or holiday bonus, for example. Your business can build and run its IP program any way it sees fit. That said, there are two general classes of IP on which you can model your own program.

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Cash Management Loyalty Program Casual Specials 78

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here.

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Modern Restaurant Management

APRIL 2, 2020

“Cash or card?” Although the average American still carries cash in their wallet and uses it for nearly one-third of transactions, cashless restaurants are on the rise. Some restaurants even offer discounts for cash payment. Reasons to Go Cashless.

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Cash Management Mobile Ordering Fast Casual Point of Sale 169

Restaurant Engine

JUNE 22, 2022

A POS is really worth it because it lets your customers take ownership of their payment options. A POS system helps you manage orders and take payment with ease. Many systems also help you manage inventory, track sales, pull reports, do payroll, and allow team members to clock in. You Help Your Staff be More Efficient.

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POS Point of Sale Mobile Ordering Cash Management 111

Margin Edge

OCTOBER 3, 2023

KPIs and metrics can span countless categories, not all of which are financial, but they can help you identify revenue, spending, cash flow and others. Restaurants get their best results by measuring across multiple dimensions within a unified dashboard that presents both financial and statistical data.

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Cash Management Loyalty Program Seating Inventory 88

Modern Restaurant Management

APRIL 11, 2022

Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. A good starting point for addressing many issues is use of a manager’s log. And don’t forget a long-time, well-established business management tactic: the employee suggestion box.

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Healthcare Cash Management Social Media Communication 203

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

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2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

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Bar Cash Management Loyalty Program Point of Sale 154

BNG Point of Sale

JANUARY 19, 2021

What Are The Benefits Of a Restaurant Management System? Cash registers are still part of the equation, but today’s systems allow for greater flexibility in order taking and back-end organization and improved sales analytics. Let’s take a close look. The ordering programs are even compatible with smartphones.

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POS Cash Management Mobile Ordering Loyalty Program 98

BNG Point of Sale

OCTOBER 15, 2021

The device functions as a mobile cash register and terminal to process sales transactions. Equipped with wireless mobile point of sale devices, employees can check-out customers or access inventory information from anywhere within the store. The mPOS revolution goes far beyond simply swapping out old hardware.

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Retail POS Point of Sale Cash Management 98

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). Best practices for calculating cash flow. Socialincs, Inc.,

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Webinar Mobile Ordering Loyalty Program Online Ordering 197

The Restaurant Times

JANUARY 26, 2023

But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. Here are five restaurant POS trends to look out for in 2023: Centralize All POS Tasks Restaurant orders are made via multiple digital channels, from dine-in and take-out to curbside and delivery.

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Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. Mixed take-out bag.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). Best practices for calculating cash flow. Socialincs, Inc.,

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Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

JUNE 19, 2020

In the post-COVID landscape, pick-up, delivery, and loyalty (offers, incentives and gamification) are going to be essential revenue streams for virtually every restaurant. Loyalty programs, for instance, have come a long way from the old punch-cards sub shops used to hand out.

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Website Management Loyalty Program Front of House Point of Sale 201

Squirrel Systems

MAY 25, 2021

From its origins as a cash register in the late 1900s – capable of simply recording sale amounts and summing up total sales for a day; the point-of-sale (POS) system has evolved into a sophisticated restaurant management system – that does much more than simply recording transactions!

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POS Loyalty Program Cash Management Point of Sale 52

Aaron Allen & Associates

MARCH 3, 2022

There are so many things to think about — from inventory management to restaurant payment and billing and more — it can be difficult to keep track of it all. That’s where restaurant management software comes in. In this roundup, we will take a look at some of the best restaurant management software out there.

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Management Management Mobile Ordering Point of Sale 120

BNG Point of Sale

NOVEMBER 19, 2021

Customers, employees, and your bottom line will benefit from a technology platform that provides real-time business data, decision-making insights, customer relationship management, and improved efficiency. Take your customer experience and business process to the next level with the integration potential of a POS system.?.

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POS Operations Loyalty Program Point of Sale 52

Lavu

JANUARY 27, 2020

Contactless payment systems launched in 2007 , yet they are only recently viewed as serious alternatives to cash or cards in the United States. Better Loyalty Programs. Loyalty programs are a fabulous way to increase repeat business and sales, and there are a few different styles restaurants can choose from.

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Loyalty Program Cash Management Point of Sale Customer Experience 78

The Restaurant Times

JANUARY 18, 2023

Yet, we found out that about 45% of restaurant owners have trouble with their legacy technology because it is not flexible. Independent platforms, such as online ordering platforms, rewards programs, food delivery, and customer relationship management systems (CRM), should work together to offer a seamless experience.

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Operations Loyalty Program Point of Sale Online Ordering 52

BNG Point of Sale

NOVEMBER 12, 2021

Finding the perfect blend of attention to customer satisfaction and focus on your employees and profits takes time, experience and insight. A digital POS system takes a traditional cash register to the next level. Traditional cash registers take more time for a customer to make a purchase.

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POS Point of Sale Cash Management Loyalty Program 52

BNG Point of Sale

OCTOBER 13, 2021

They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. In this article, we take a closer look at each type of device and software and explain which features are helpful for a range of business types. Cash register/drawer. A POS system includes hardware and software.

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POS Loyalty Program Point of Sale Cash Management 52

Apicbase

FEBRUARY 29, 2024

So, we invite you to not just take these numbers at face value but to really dig into the details for a fuller picture. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Often, this is because the people surveyed vary in age and location.

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Restaurant Clicks

FEBRUARY 17, 2020

If you’re a restaurant owner, it can be difficult to figure out which POS system is best for your unique business. POS systems essentially function as cash registers , but with better technology and tracking. Inventory management. Menu management. Reputation management. Table management. Loyalty programs.

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POS 2020 Point of Sale Loyalty Program 78

Embrace the Suck

APRIL 18, 2022

There are also some that thrive (15%) and the elite few that drive their market (5%)… these top two categories came out of the pandemic stronger because they focused on the right things. Many of my clients when they first start my coaching program do a big sales number. I should cost out my menu. I must cost out my menu.

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Social Media Recruiting Online Ordering Point of Sale 221

Cheetah

AUGUST 17, 2021

In short, restaurant merchandise is one of the most effective ways to directly impact your restaurant’s cash flow and increase profit. These lead to higher engagement with your brand and ultimately, customer loyalty. Especially in face of the current restaurant staff labor crisis , staff loyalty is an important asset.

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Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Smart Bar USA Founder Barry Fieldman.

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2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

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2022 Food Supply Back of House Kitchen Safety 180

BNG Point of Sale

OCTOBER 15, 2021

The terms cash register and point of sale system are often interchangeably used. But there are many advantages of a point-of-sale system, over cash registers, as a company management solution. You need a point of sale (POS) system or cash register to process transactions and sales. Advantages of POS System for Retail.

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Retail POS Cash Management Point of Sale 52