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Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the present and future of AI use in F&B, The Splintered Path to Purchase, the Datassential 500 Awards, and where chefs are earning six figures. chain sales grew just 3.1 At the same time, U.S. percent in 2024 — falling short of the 4.1
For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. A strong restaurant brand goes beyond a logo.
Their stories inspire these 10 proven restaurant management tips and tricks for success. Its practical wisdom drawn from years of supporting restaurant managers, crafted to stand the test of time. Staff Management 1. Weve heard from managers who faced near walkouts during packed evenings because schedules got sloppy.
The restaurant industry is evolving rapidly, and outdated point-of-sale systems are no longer enough to stay competitive. Unlike traditional setups, these systems provide real-time access to data, seamless updates, and remote management—making them ideal for today’s fast-paced food service environment.
Embracing a monthly accounting cycle allows restaurateurs to stay perpetually ahead of tax obligations, identify and manage expenses proactively, and arm themselves with the real-time data needed for astute operational decision-making. That’s akin to managing a restaurant without monthly accounting.
Flexible Payment Methods with a Customizable POS System With the popularity of the app-driven world, payment methods are more popular and seen more commonly to include debit/credit cards, mobile payments, e-wallets, prepaid cards, gift cards, and good ol’ cash. What is an Open API? Generally, APIs are private and considered a trade secret.
In today’s fast-paced restaurant industry, speed and flexibility at the point of sale are no longer optional—they’re expected. If you’re in the market for a point of sale (POS) system, you’re faced with the decision between a cloud-hosted solution and a traditional legacy system.
POS systems do more than handle payments they utilize POS data to help restaurants analyze and manage seasonal sales trends. Plan Inventory : Track sales velocity to stock up on popular items while avoiding overstocking. Monitor Key Metrics : Track sales, customer visits, and average ticket sizes to make data-driven decisions.
This article breaks down how to manage ingredient costs, reduce waste, and optimize menu pricing using modern tools like POS systems. Factors like raw ingredient costs, portion sizes, waste management, menu pricing, and preparation expenses all contribute to keeping Cost of Goods Sold (CoGS) below 31% of revenue [3].
From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. Historically, cash registers in restaurants served one purpose. They managed customer payment and provided change when needed.
Cloud-Based POS Systems are transforming how restaurants operate by enabling remote management, faster updates, and seamless integration with other tools. From streamlining orders to managing inventory and staff, these systems provide the tools restaurant owners need to stay competitive in 2025 and beyond.
Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Sales are usually listed first. Each cost category represents a percentage of your sales.
From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. The key to unlocking the next echelon of success? Restaurant data analytics.
That means many point-of-sale system functions can be completed from anywhere you have cell reception or WiFi, allowing operators to access reports, change menus, and monitor inventory management on the go. If you run a restaurant, you know this, so you're probably weighing the many options for POS systems carefully.
Some restaurant chain owners see the transition as a step toward going cashless in the future because restaurant point-of-sale systems make it so easy. Of course, it’s essential for most businesses to accept cash payments in some situations. In 2025, staying competitive means embracing digital payment trends.
A streamlined point-of-sale system doesn’t just speed up service—it impacts everything from order accuracy to table turnover. The backbone of your restaurant, Point of Sale systems are essential no matter the size of the business. The right POS system provides a powerful platform to boost sales and streamline operations.
This guide breaks down 28 proven strategies that help cut unnecessary expenses, streamline operations, and boost profitability—whether you manage a small café or a multi-location chain. Discovering new ways to reduce costs in restaurant management can boost profits. Let’s dive into what really works in today’s competitive landscape.
The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. Instead, the system offers customers a cash discount, helping you protect your profit margins and reduce operating costswithout compromising on service. Key Features to Look For : Cloud-based systems for remote management.
Escoffier is aiding restaurant owners and managers by preparing qualified candidates ready for engaged employment. . This shift ensures that operations run smoothly, and sales revenue is optimized. One of the biggest struggles for restaurants post-covid is staffing. This trend has held on in the last five years.
In this post, well break down five clear signs that your point-of-sale system is holding your restaurant backand what you can do to fix it. Disconnected Systems : Managing multiple order sources without integration causes confusion. Outdated Sales Data : Delayed reporting prevents real-time decisions that boost profits.
Sample Bookkeeping for Restaurants and Bars: In the hospitality industry without precise record-keeping, even the most successful establishments can find themselves adrift, struggling with cash flow, compliance, and ultimately, profitability. Bookkeeping is the often-unsung hero, forming the bedrock of smart financial management.
In the competitive world of hospitality, your point-of-sale (POS) system is more than a cash register—it’s the heartbeat of your operation. But if you’re still running a legacy POS, you may be paying more than you think. Faster onboarding = faster service = better guest experience.
Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. From a legal perspective, Insurance : the pandemic highlighted the limitations of insurance policies. – Pooja S.
Delagets analytics capabilities perfectly complement our Operator Cloud solution, while offering immediate value to our customers through enhanced back-office capabilities, delivery operations, and data-driven insights. The transaction closed on December 31, 2024.
Step 1: Start recovering more delivery losses. Its revenue recovery from delivery service providers (DSPs). In Delagets latest annual Operational Index, we noted these rather telling points regarding the industrys rapidly evolving sales channels: Drive-thru is down 8.1% YOY and hit a six-year low Delivery is up 29.8%
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of how restaurants are a saving grace for malls, the economic impact of Taylor Swift in town, and how influential reviews can be. Inflation (or the increased costs of goods and services) is still a top pain point for operators (15 percent).
We’re talkin sales totals, customer orders, kitchen prep times, even that feedback card someone scribbled on. We’re talkin sales totals, customer orders, kitchen prep times, even that feedback card someone scribbled on. This includes daily sales, popular meals, customer reviews, and even employee schedules.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. Takeout is the most frequent off-premises method, followed by drive-thru and delivery. Older adults still prefer in-person ordering.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. The annual report surveys 600 independent full-service restaurant (FSR) owners and operators from across the U.S.,
Far more than just tools for processing payments, today’s POS platforms are intelligent, cloud-connected hubs that streamline everything from order management to real-time analytics. Although Bohr died in 1962, his words remain alive as seen with the case of Point of Sale (POS) systems.
Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. Process Payments for Non-Cash Transactions In a digital age, a lot of people use cards instead of cash – but they can't do that if your POS system isn't working.
As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.
Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.
Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.
Cash is dirty; and 4) we will soon launch bundled food delivery, acting as a marketplace for cloud kitchen delivery. We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). Eat healthier.”
Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Wonder has shown a savvy curatorial eye reminiscent of the early days of delivery app Caviar.
Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.
In the post-COVID landscape, pick-up, delivery, and loyalty (offers, incentives and gamification) are going to be essential revenue streams for virtually every restaurant. Crucially, data that is carefully collected and analyzed can also help managers make essential cost-benefit decisions regarding virtually every aspect of the business.
Your business has many moving parts—from record-keeping to activating sales to loyalty generation. Managing all of these moving parts can seem like an impossible task, yet it is imperative that you are up for it. Your restaurant needs a unified approach that can prepare you for the challenges ahead. Benefits of RMS.
and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.
Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.
US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. US Foods to Acquire Smart Foodservice.
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