Culinary Cues

MAY 15, 2021

As good as restaurant people are at reacting to situations – they are not typically astute at planning for things to go wrong and designing actions that will get them through difficult times. When menus are well researched and managed then a restaurant stands a chance of success. What if……happens? How will we react?”

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

Modern Restaurant Management

APRIL 1, 2020

Last year, one of the first brands to go cashless, Sweetgreen, changed its policy to accept cash at all its locations. The quick-service restaurant (QSR) started accepting cash after Amazon confirmed it would take cash payments in all of its previously cashless Amazon Go stores. To eliminate cash is to eliminate customer choice.

Cash Management 143

Cash Management Mobile Ordering Fast Casual Employee Relations 143

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. How to ramp up takeout and delivery operations. Tips for pivoting to retail.

Webinar 183

Webinar Mobile Ordering Loyalty Program Online Ordering 183

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Cloud-based management. Easy menu design and setup.

2020 117

2020 Management Management Mobile Ordering 117

Modern Restaurant Management

MARCH 24, 2020

Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. Cash registers are a technology of the past as business owners now focus on greater flexibility and control. The Evolution of POS.

POS 101

POS Cash Management Point of Sale Mobile Ordering 101

Restaurant365

MARCH 5, 2020

From cloud-based POS systems to mobile apps designed to improve employee satisfaction and streamline scheduling, technology is bettering business and changing the landscape of restaurant management. So why is it that alcohol management is lagging? The problem with outdated alcohol management.

Blog 146

Blog Management Management Cash Management 146

Restaurant365

MARCH 30, 2020

With the sudden elimination of dine-in options, many restaurants are either shifting to a takeout/delivery only model or implementing a delivery option for the first time. Deciding whether to add delivery, and how, is a particularly difficult decision for restaurants during these times.

Delivery 78

Delivery Operations Insurance Cash Management 78

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” One great thing about the online delivery market is that it produces massive amounts of data. Christopher Baron of RedBaron Consulting.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Space is limited, so click here to register. FAT to Acquire Johnny Rockets.

Kitchen Safety 197

Kitchen Safety Loyalty Program Delivery Customer Service 197

Modern Restaurant Management

DECEMBER 14, 2021

Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Restaurant365

MAY 7, 2020

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. General managers and restaurant owner/operators should create checklists for crew and managers to use during their shifts. Managing Food Pick Up and Delivery.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Increasing self-order kiosks and touchless self-checkout terminals. Expanding mobile ordering and contactless pick-up or desk delivery.

Food Safety 154

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 154

BNG Point of Sale

SEPTEMBER 24, 2020

The truth is, point-of-sale systems have come a long way, so here’s a brief overview of all the ways they can help you manage your business. It is a cash register, processes credit cards, debit cards, checks, cash, and even Paypal and Venmo funds. What is a POS system? What type of POS systems are there?

Point of Sale 98

Point of Sale Mobile Ordering Cash Management POS 98

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. and Canada through free delivery and marketing efforts.” “These are challenging times for restaurants. .”

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Modern Restaurant Management

NOVEMBER 2, 2020

Owning the delivery revenue stream. Delivery has become a staple for restaurants who never thought it would have to be. A large number of restaurants launched their own delivery service just to stay afloat during the pandemic. Of the restaurants surveyed, 27 percent launched their own delivery service. Menu price changes.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 124

Bar Cash Management Loyalty Program Point of Sale 124

Goliath Consulting

OCTOBER 19, 2020

DESIGN: It’s a new era of drive-thrus. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

ChowNow

MARCH 10, 2021

When you’re researching online ordering providers like ChowNow for your restaurant, you’re bound to have questions. ChowNow builds restaurants their very own online ordering systems. One: We connect their online ordering to their profiles on the world’s most popular sites, like Google, TripAdvisor, Instagram, and more.

Online Ordering 78

Online Ordering Email Marketing Loyalty Program Website Management 78

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Those that are continuing to prosper had their technological house in order prior to the pandemic. Here are their responses. To read part two, click here.

2021 186

2021 Kitchen Safety Food Safety Mobile Ordering 186

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates. Uber To Acquire Postmates.

Mobile Ordering 167

Mobile Ordering Restaurant Law Seating Customer Service 167

The Restaurant Times

JANUARY 18, 2023

Independent platforms, such as online ordering platforms, rewards programs, food delivery, and customer relationship management systems (CRM), should work together to offer a seamless experience. What Is An Integrated Restaurant Management System? for managing phone calls, . streamlining inventory management, .

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. As restaurant owners search for solutions, many are turning to automation and other technology designed to replace humans as a silver bullet. But what does it mean for workers?

Mobile Ordering 113

Mobile Ordering Customer Service Food Order Online Ordering 113

Cheetah

SEPTEMBER 29, 2020

It has some pretty extensive features under its buckle like building an online presence and offering full support for every popular delivery app. More than a POS system, Upserve is a full-fledged restaurant management software with the promise to streamline your entire operation into a simple, integral and unified interface.

POS 78

POS Loyalty Program Mobile Ordering Cash Management 78

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Online Ordering 109

Online Ordering Hospitality Leadership Design 109

EATER

JANUARY 5, 2022

We’re here to disrupt the food deliveries industry,” says Ben Thein, COO of Flytrex , an Israeli drone delivery company. Partnering with the Mexican grilled chicken chain, the drone system has completed about 500 deliveries so far, mostly in North Carolina, with plans to expand in the Dallas area soon. What a bold future.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Modern Restaurant Management

MAY 5, 2020

Yelp for Business : Yelp for Business is an entirely reimagined platform designed to improve the business owner experience with a fresh new user interface that gives business owners more transparency and insight into their Yelp Business Page. Yelp Virtual Services. who provided business advisory and restructuring services.

Guest Recovery 104

Guest Recovery Food Safety Loyalty Program Point of Sale 104

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

Franchise 146

Franchise Franchising Mobile Ordering Kitchen Safety 146

BNG Point of Sale

SEPTEMBER 24, 2020

The truth is, point-of-sale systems have come a long way, so here’s a brief overview of all the ways they can help you manage your business. It is a cash register, processes credit cards, debit cards, checks, cash, and even Paypal and Venmo funds. What is a POS system? What type of POS systems are there?

Point of Sale 75

Point of Sale Mobile Ordering Cash Management POS 75

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. Customers adore loyalty programs’ benefits, like savings, cash rewards, or tailored offers.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Kounta

JANUARY 9, 2020

Trend 1: Cash me if you can — cashless society will reach greater heights. Carrying cash is getting increasingly unpopular and there are many contributing factors behind this trend — including personal safety, inability to track your transactions, or simply conditioning of the time. But what’s in store for the industry in 2020?

Hospitality 98

Hospitality Cash Management Influencer POS 98

Modern Restaurant Management

JUNE 19, 2020

Maybe they offer reservations or off-site ordering options, but those are nearly always offered through a third-party platform. In the post-COVID landscape, pick-up, delivery, and loyalty (offers, incentives and gamification) are going to be essential revenue streams for virtually every restaurant.

Website Management 180

Website Management Loyalty Program Front of House Point of Sale 180

Restaurant Clicks

FEBRUARY 17, 2020

POS systems essentially function as cash registers , but with better technology and tracking. Tableside ordering. Online ordering. Inventory management. Menu management. Reputation management. Table management. Tableside ordering. Restaurant inventory management . Menu management.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Modern Restaurant Management

DECEMBER 14, 2020

The company has also added a Deep Cleaning Checklist and guiding principles for Managing Indoor Air. With a continued focus on off-premise dining, US Foods also recently launched Promoting Delivery and Ghost Kitchens, which focuses on ghost kitchens and how to stay in front of diners during the winter season and beyond.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

SEPTEMBER 24, 2021

In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. ” Logan’s renovated Houston restaurant features the newest design elements and remodel additions for future Roadhouses. Nathan's Famous in France. Nathan’s Famous, Inc.

Franchise 172

Franchise Franchising Customer Experience Fast Casual 172