Modern Restaurant Management

MARCH 14, 2025

Features like color-coded priority alerts, order tracking, and streamlined communication between FOH and BOH help restaurants handle even the most intense services without breaking stride. Subway , for instance, is testing kitchen display systems in select locations worldwide as part of its Fresh Forward 2.0

Front of House 221

Front of House Back of House FOH BOH 221

Rocket Fuel

NOVEMBER 19, 2024

From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. Was a new manager on duty? How is data gathered?

Operations 52

Operations BOH Franchising Franchise 52

Lavu

JUNE 20, 2025

With a restaurant POS system , restaurateurs and managers can have an integrated platform where all aspects, from ordering to delivery, down to accounting can be effectively monitored. As the owner or manager of a restaurant, you know how much time and effort logging temperature takes. It’s easy, fast, and efficient.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Rocket Fuel

DECEMBER 12, 2024

More on this in a moment, but you cannot effectively and efficiently adoptexception-based reportingwithout using the right software and management systems. Managers should know what exceptions theyre looking for and how to respond. Leverage the right tools and tech. Train your team. Adjust regularly.

Point of Sale 52

Point of Sale BOH Inventory POS 52

Crunchtime

APRIL 30, 2025

In our previous blog , we explored the importance of shifting focus to back-of-house (BOH) operations to plug the leaks in your profit bucket. Now, we're diving deeper into one of the most significant areas of inefficiency: labor management.

Operations 78

Operations BOH Back of House Blog 78

Qu

OCTOBER 17, 2024

When a kitchen is well-orchestrated and combines the art of cooking with the science of order management, both employees and guests experience the positive impact of accurate and efficient service. While a modern KDS is a solid starting point, adopting a holistic kitchen management system will take your operations even further.

Food Order 52

Food Order Waste Technology BOH 52

PathSpot

OCTOBER 31, 2024

Ensuring the protection of the food supply requires monitoring multiple control points, including temperature regulation food labeling and expiration management. PathSpot’s flagship product the HandScanner provides BOH staff with a way to check for invisible contaminants on their hands in less than two seconds.

Food Safety 40

Food Safety Food Customer Service Food Supply 40

ChowNow

JULY 4, 2025

If you’re consistently seeing: Long ticket times Inconsistent plates Customer complaints Stressed-out cooks It isn’t necessarily a staffing issue; it could be a sign that the menu payload is too much for your BOH team to handle. Use a system that makes it simple to update, post, and manage your menu items across platforms.

Menu 150

Menu Online Ordering Seasonal Menu Point of Sale 150

Lavu

MAY 30, 2025

As the restaurant industry faces rising expenses and shifting labor dynamics in 2025, understanding and measuring these key performance indicators can help managers make informed decisions, improve scheduling, and boost overall productivity. Some restaurant managers also measure performance per pay.

2025 78

2025 FOH Point of Sale BOH 78

Lavu

JUNE 26, 2025

Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. Restaurant accounting tips plays a crucial role in tracking expenses, managing cash flow, and maximizing profitability. You cannot manage your restaurant properly without going into the accounting details.

2025 113

2025 Cash Management Point of Sale POS 113

Qu

NOVEMBER 25, 2024

When a kitchen is well-orchestrated and combines the art of cooking with the science of order management, both employees and guests experience the positive impact of accurate and efficient service. While a modern KDS is a solid starting point, adopting a modern kitchen management system will take your operations even further.

Food Order 52

Food Order Waste Technology BOH 52

Black Box Intelligence

JULY 16, 2025

Staffing challenges: 40% of brands report being constantly understaffed in FOH, 54% saying they’re usually understaffed in BOH. Turnover rates for non-management employees in Full Service restaurants have steadily declined and stayed below pre-pandemic levels for the past year. Clustered along the Northeastern coast.

2025 52

2025 Fine Dining Point of Sale Fast Casual 52

Crunchtime

MAY 7, 2025

In our previous posts, we explored how labor management and back-of-house (BOH) optimization play crucial roles in controlling costs and improving efficiency. Welcome to the third installment in our series focused on driving profitability and operational resilience.

Operations 78

Operations BOH Back of House Management 78

Squirrel Systems

JUNE 10, 2025

That’s why our Squirrel 11 product is designed to help you manage your operations seamlessly, without ever having to leave the floor. Manager Tab Features Under the Manager tabs, you have powerful tools at your disposal: Edit Item : Adjust prices, pop-up groups, taxes, and print groups on the fly.

POS 52

POS FOH Front of House BOH 52

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

APRIL 29, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. The survey supports that supply chain confidence is closely tied to key operational capabilities that strengthen supply chain management.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Lavu

MAY 2, 2025

POS systems simplify restaurant workflows by improving communication between front-of-house (FOH) and back-of-house (BOH) teams. Key integrations to consider: Inventory management : Keep track of ingredients and avoid running out of stock. Delivery platforms : Simplify the process of managing delivery orders.

Communication 78

Communication POS Front of House FOH 78

7 Shifts

NOVEMBER 15, 2024

Hiring a great kitchen manager can transform your BOH operations with outstanding culinary and leadership skills. Asking the appropriate kitchen manager interview questions can reveal whether a candidate has the experience, skills, and abilities that your restaurant needs. How would you describe your management style?

Back of House 195

Back of House Management Management Operations 195

Modern Restaurant Management

MARCH 1, 2023

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. Here are some back of office trends to watch for in 2023.

Front of House 428

Front of House BOH Back of House 2023 428

Modern Restaurant Management

JULY 18, 2024

Managers play a pivotal role in either fostering a positive service industry culture or contributing to burnout. It's imperative that managers adopt strategies that motivate employees through self-pride, a sense of accomplishment, and a supportive environment grounded in communication, honesty, integrity, and hard work.

Management 474

Management Management FOH BOH 474

Modern Restaurant Management

SEPTEMBER 9, 2024

Modern Restaurant Management (MRM) learned more from Zinger. What do you envision restaurants of the future will look like, both in BOH and FOH, in regard to robotics? As costs rise across various areas of the business, the long-term answer lies in incorporating technology, both in BOH and front-of-house (FOH).

Food Safety 473

Food Safety BOH Kitchen Safety FOH 473

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Even though they have ?less

FOH 539

FOH Kitchen Safety BOH Food Safety 539

Modern Restaurant Management

MARCH 28, 2022

Additionally, they are rejiggering the flow and layout of the BOH to serve more drive thru orders, as well as reducing some dining area to add dedicated space where customers or delivery drivers can pick up orders. Restaurant systems are getting smarter, helping managers and employees take care of tasks like scheduling and inventory.

2022 530

2022 FOH BOH Recruiting 530

Modern Restaurant Management

JUNE 8, 2020

Knowing exactly what is expected of you as a restaurant manager can be confusing. As mentioned in The Restaurant Reopening Blueprint : “Restaurant management is a demanding affair; re-opening a restaurant in the face of a global pandemic promises to be complex and challenging… Your experience will be nuanced. Go Digital.

FOH 507

FOH BOH Employee Relations Food Safety 507

7 Shifts

JULY 28, 2021

You would think something as second nature to people as communication would be easy to manage in the workplace. Communication is the key to facilitating productive relationships between managers and employees. Keeping your staff in the dark about upper management decisions. The best way to manage is to do so with your own eyes.

Communication 430

Communication Management Management Front of House 430

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

APRIL 27, 2022

Managing a rush can be strenuous, but with a plan in place, things are bound to go a lot smoother. By doing this, you’ll be able to manage your waitlist easier and the wait for most parties won’t be as long, depending on the turnout. Doing so required forethought and lots of planning.

Management 531

Management Management Customer Experience Reservations 531

7 Shifts

JULY 14, 2020

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests. ResQ is not just another maintenance management solution. Who's ResQ?

Management 370

Management Management Kitchen Safety Equipment 370

7 Shifts

SEPTEMBER 25, 2019

Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

JUNE 15, 2020

So how can restaurant owners and managers establish a culture that reinforces the role of cleanliness? With a sophisticated system, managers can track progress, upload their own documents and presentations and run contests and award badges that can be exchanged for rewards. Teaching Core Values and Processes.

FOH 449

FOH BOH Food Safety Front of House 449

Modern Restaurant Management

JUNE 24, 2021

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. Growth : Outsourcing digital marketing allows restaurant management to focus on growing their restaurant, not stressing over marketing efforts. Google Rankings and Google My Business.

Marketing 508

Marketing Social Media Mobile Ordering Website Management 508

7 Shifts

SEPTEMBER 19, 2019

But restaurant management is the glue that holds it all together. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. What is Restaurant Management? For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

SEPTEMBER 1, 2022

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. For instance, BOH staff may use it to communicate in any interaction they have. If the BOH staff is constantly shouting “86!” Use an inventory management system + other tech.

Definition 360

Definition BOH FOH Front of House 360

Modern Restaurant Management

FEBRUARY 15, 2022

Reducing the transactional parts of a server's job allows them to focus on building relationships with their guests, providing superior customer service and managing the more complex requests and interactions. Managers may struggle to justify staffing shifts if the sales cannot support the labor expense.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

7 Shifts

OCTOBER 2, 2019

If you’re transitioning to a restaurant management position, congratulations! But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. Let’s lay the groundwork by exploring what it means to transition to management. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285

Modern Restaurant Management

SEPTEMBER 2, 2020

Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice. and BOH (including cooks, chefs, etc.). What are the best ways to manage guest expectations? Set seating times. Contactless payment.

Outdoor 508

Outdoor Fine Dining Dine-in FOH 508

7 Shifts

MAY 11, 2020

Employees must report any symptoms and recent travel to their managers before a shift. Restart your POS subscription Reactivate your 7shifts account Reactivate your payroll system Reactivate your guest management or reservation systems Reactivate your music system 4. Employee health assessments ???

BOH 368

BOH Food Safety FOH Equipment 368