Modern Restaurant Management

APRIL 2, 2020

Customers can also continue to leverage the Company’s e-commerce portal SGProof.com in markets where available for online ordering and self-service. ” The platform includes tools like email marketing, coupons, and a loyalty program that are built-in and ready to go.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. The report also noted the use of keyloggers, which are programs designed to capture the keys struck on a keyboard.

POS 370

POS Audits Loyalty Program Information 370

EATER

JUNE 26, 2020

I found a lot of loyalty in the team we were able to build here,” she says. Meanwhile, some restaurants are stuck in a catch-22 created by the Small Business Administration’s Paycheck Protection Program. Good and Hull applied for a Paycheck Protection Program loan to cover payroll when business picked up.

Front of House 322

Front of House Back of House Guest Recovery Loyalty Program 322

7 Shifts

JULY 25, 2024

Choosing this option is beneficial if your restaurant is in a competitive market where people use these apps frequently. Encourage attendees to share their experiences online social media for word-of-mouth marketing. This is why 67% of restaurants have a loyalty program like punch cards or a digital rewards system.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

7 Shifts

FEBRUARY 7, 2024

ChowNow : Online ordering, marketing, and operations with a commission-free marketplace and a smart dispatching system. Ritual : Clean, simple online ordering with a loyalty program option and POS integration. TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Apicbase

MARCH 28, 2024

The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

Back of House 52

Back of House FOH BOH Front of House 52

Sling

DECEMBER 24, 2020

Restaurant social media marketing is more important for the success of your business than ever before. But what makes for an effective restaurant social media marketing program? Tips For Restaurant Social Media Marketing. 1) Hire A Restaurant Social Media Marketing Manager. 2) Go Where The People Are.

Social Media 78

Social Media Marketing Customer Service Hiring 78

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. Tracking BOH and FOH data can help you root out issues and discover potential solutions. Focus on the customer experience.

FOH 78

FOH BOH Front of House Customer Experience 78

Qu

MARCH 12, 2025

That’s why we’re excited to share that Qu dramatically accelerated our certified integration partner program last year, adding 24 new integrators to our ecosystem. Back of House (BoH) – Streamline operations with Crunchtime, QSROnline, and Buyers Edge. When it comes to restaurant technology, having options matters.

Certification 52

Certification BOH Loyalty Program Fast Casual 52

The Restaurant Times

JANUARY 18, 2023

Independent platforms, such as online ordering platforms, rewards programs, food delivery, and customer relationship management systems (CRM), should work together to offer a seamless experience. assisting with marketing strategies such as, customer relationship management (CRM), . loyalty programs, and .

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

The Restaurant Times

SEPTEMBER 16, 2021

According to a report by Grand View Research , the global restaurant point-of-sale terminal market size is expected to reach US$25.95 In addition, the marketplace also provides developers to easily build apps for restaurants to manage front of house (FOH) and back of house (BOH) operations. billion by 2028.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Lavu

MARCH 11, 2020

With so many options available in the market, it can be a huge challenge to determine which one will fit the needs of your business. Back-of-house (BOH) management. With several options being available in the market, it is important to choose a restaurant reservation system that fits your daily business needs. Employee tips.

Management 78

Management Management Cash Management Mobile Ordering 78

Sling

SEPTEMBER 6, 2021

A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. That’s the holy grail of restaurant marketing. People love to get stuff for free, so restaurant rewards programs are a great way to drive customer loyalty.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Sling

AUGUST 9, 2023

A Guide for Managers March 2023 12 Best Restaurant Schedule Software Programs for Small Businesses March 2023 11 Expert Tips for Handling Scheduling Conflicts March 2023 Exempt Vs. Non-Exempt Employees: What’s The Difference?

Article 78

Article 2023 2022 2021 78

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. The global foodservice market size reached $2,989.5 IMARC Group , 2023) A more optimistic forecast estimates a market size of $5,423.59 The global foodservice market size reached $2,989.5

2024 52

2024 Operations 2023 Loyalty Program 52

The Restaurant Times

DECEMBER 26, 2020

Take reviews and references from multiple sources and analyze the market to understand the spending habits of people frequenting the target location. You can streamline both FOH and BOH operations through your restaurant POS, help you save on both money and labor. No Marketing. Poor Customer Experience. How To Avoid.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

PathSpot

JULY 16, 2024

Highlighting these standards protects your reputation and fosters loyalty, distinguishing your brand in a competitive market. Restaurants face safety challenges in their back-of-house (BOH) areas, including kitchens, refrigerators, and freezers. More than ever, customers consider cleanliness important when choosing a restaurant.

Food Safety 40

Food Safety Kitchen Safety Food BOH 40

Apicbase

MARCH 28, 2024

Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech. Are there any competing brands? Which type of consumer does the brand attract?

Management 52

Management Management Point of Sale Kitchen Safety 52

Apicbase

APRIL 5, 2024

Back of house (BOH) operations are complex and have many moving parts. Let’s examine how centralising your restaurant data using BOH management software saves time, reduces costs, and improves restaurant profit margins. The link between the POS system and BOH technology is a vital part of successful restaurant automation.

Back of House 52

Back of House Front of House BOH Point of Sale 52

Apicbase

OCTOBER 14, 2022

Create an upselling program. Double down on offline and online marketing. For example, restaurant management platforms can significantly reduce human effort by automating BOH and FOH flows, thereby helping you to keep the labour cost in check. Customer Retention Rate or CRR is a method to measure your customers’ loyalty.

Franchise 52

Franchise Franchising Online Ordering Loyalty Program 52

SpotOn

JULY 9, 2024

" – Connor Perry, Tuscano's Italian Kitchen, Monroe, WA "SpotOn is the first POS/BOH Management/Scheduling system that works seamlessly with our business model. Owner, Restaurants - June 1, 2024 Customer Support Is Always Amazing "I find all the tools I use to enhance my marketing campaigns to be fantastic.

2024 52

2024 Point of Sale POS Online Ordering 52

Modern Restaurant Management

OCTOBER 20, 2023

To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs. Through cookies and pixels, marketers have collected consumer data as they navigated the rise of the Internet.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

Apicbase

JUNE 16, 2023

F&B Management Metrics Restaurant Sales Metrics Restaurant Financial Metrics Restaurant Performance Metrics Restaurant Marketing Metrics F&B Management Metrics 1. This information can help you make strategic adjustments to your business operations and improve your competitive position in the market. That said, let’s dig in.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

AUGUST 19, 2020

The ability to mine customer data and distill insights that drive loyalty, and perhaps more importantly trust, will become necessary as we emerge from the pandemic. There are a number of technologies that can be deployed to address both areas and can be integrated into existing loyalty programs.

Kitchen Safety 567

Kitchen Safety Food Safety Loyalty Program Social Media 567

Modern Restaurant Management

DECEMBER 28, 2020

Regardless of the decisions made, there will inevitably be a big market for new and interesting packaging. Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. Using tech to better get your product to market (and seamlessly). Touchless pickup and payment.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Restaurant365

JULY 8, 2021

Rebuilding your in-person business may require a focused marketing budget for a period of time but investing in attracting guests back to your restaurant can pay dividends. If you already offer a loyalty program or are considering implementing one, you can leverage that platform to encourage more in-restaurant dining.

Point of Sale 78

Point of Sale Fine Dining FOH Online Ordering 78

Modern Restaurant Management

DECEMBER 31, 2019

Substantial advantages in marketing, reduced labor costs, shared management costs, lower occupancy cost can be had in this model. A chicken sandwich and the impact it has had on how to market a product – see Popeye’s vs. Chick-fil-A. The global food delivery market is expected to grow to 11.4 Ghost Kitchens.

2020 346

2020 Kitchen Safety Consumer Goods Food Safety 346

Lavu

MARCH 16, 2020

If you don’t have the time to organize a charity yourself, connect with your customers and local businesses, and market your restaurant as a site for their next fundraiser! The guests who come to any fundraiser hosted at your establishment will feel a sense of loyalty, and they’ll be likely to return on their own again.

Email Marketing 78

Email Marketing Loyalty Program Social Media Consumer Goods 78