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Preventing Burnout Culture: The Role of Effective Restaurant Managers

Modern Restaurant Management

Food industry managers should maintain regular check-ins with their FOH and BOH team members, providing constructive feedback and actively listening to employees' concerns. This sets a positive example for the FOH and BOH alike. Discussing ownership or privileged information with staff leads to rumors and descent.

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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

How do you maintain smooth communication between FOH and BOH staff? When wait times are longer than expected, a manager who can keep customers informed and satisfied maintains a positive dining experience. The restaurant manager should also be able to inform the team about the issue immediately.

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Competition’s Coming: Key Technology Changes Can Help You Win

Modern Restaurant Management

Digitizing your menus can have a powerful impact because the information is typically scraped online by third-party affinity sources, such as Yelp and TripAdvisor, who collect data for their customers. Source More Smartly by Linking FOH to the BOH. AI and digital technology aren’t just for the front of house.

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Best Practices for Outdoor Dining All Year Long

Modern Restaurant Management

and BOH (including cooks, chefs, etc.). Handling this well means you inform guests ahead of time that in order to accommodate as many diners as reasonably possible (and given the situation), please limit your time to 90 minutes. This information should be communicated when the guest makes their reservation. Set seating times.

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Restaurant Operations Overview: What You Need to Know

7 Shifts

For a restaurant to operate efficiently, it needs to be stocked up with the right amount of inventory – however, it can't be so stocked up that food waste becomes an issue. Staff training needs to strike a delicate balance of being welcoming and informative. If it is overstaffed, the business wastes money on unnecessary labor.

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14 Restaurant Management Tools to Make your Business More Efficient

7 Shifts

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. This keeps information from getting lost in the text and email shuffle. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line.

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Managing Your Restaurant’s Maintenance & Sanitization During COVID-19

7 Shifts

We’ve learned a thing or two from our experience working with restaurants during and before the pandemic, so we compiled a list of critical information any restaurant will need to successfully reopen and stay operational during the pandemic.