Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

AUGUST 5, 2020

Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ? Many have POS integrations and can automate tickets for the back-of-house (BOH) team. Train staff on how to use the technology of the tools that you decide to use for takeout and delivery.

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. They also recognize the good work their employees do by hiring from within. By encouraging employee growth, you’re achieving two things.

Back of House 276

Back of House Management Management BOH 276

7 Shifts

DECEMBER 18, 2023

Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line. The benefits of using payroll software are substantial and become even more powerful with integrations.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

JULY 29, 2020

Restaurants must be picky, however, to ensure that new hires are good fits for the long term and that they’ll work safely alongside existing staff. It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely?

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

SEPTEMBER 26, 2022

In the ever-expanding landscape of restaurant tech , employees will become skilled to some degree with a variety of different technology and software tools on the job. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cooking and Food Preparation. White space is important.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Lavu

JUNE 26, 2025

Even if you hire a professional to handle all the financial aspects of your business, you need to understand what is involved. For you to successfully manage accounting in your restaurant, you may consider hiring a restaurant accountant or investing in restaurant accounting software. So, what is restaurant accounting? Your accountant.

2025 113

2025 Cash Management Point of Sale POS 113

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Why should we hire you?

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

NOVEMBER 29, 2022

You have to hire happy people that want to be there,” said Kelly Phillips. Take care of your BOH. Destination Unknown Restaurants makes an effort to pay the BOH as much as they can, and they're in the process of figuring out how to get the entirety of their team on salary. Don't be afraid of technology. matters to them.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

APRIL 2, 2020

Toast's Rally for Restaurants initiative, uniting top brands across the technology and foodservice sectors in support of the foodservice community during the COVID-19 health crisis. TransAct® Technologies Incorporated is offering its BOHA!™ Individuals requesting assistance are eligible one time only.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Cheetah

DECEMBER 20, 2021

At CloudKitchens, restaurant brands are responsible for hiring and training their own BOH staff. Unique Value: CloudKitchens created Otter, an order monitoring technology that pools all delivery apps into one clean console. Their model rents out dedicated space, with customizable kitchen equipment, in their warehouses.

Front of House 148

Front of House Food Supply Back of House Delivery 148

7 Shifts

DECEMBER 18, 2023

Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line. The benefits of using payroll software are substantial and become even more powerful with integrations.

Management 195

Management Management Email Marketing Point of Sale 195

Restaurant365

MAY 3, 2022

Driven by the hiring crisis, many restaurant groups are trying to woo employees with higher wages and benefits for hourly employees – both mostly unheard of prior to the pandemic. This creates an even greater challenge for employee hiring and retention because restaurants are no longer simply competing with other restaurants for staff.

FOH 78

FOH Employee Relations BOH Tip Distribution 78

Modern Restaurant Management

MARCH 11, 2025

Restaurants had difficulty hiring and retaining staff, which led to more interest in automating processes. We’ve reimagined our drive-thru model, introduced new kitchen technology to improve throughput, and strengthened our loyalty program to keep customers engaged. Workforce : COVID fundamentally changed the labor market.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

NOVEMBER 8, 2019

Even if you hire outside accountancy assistance, it’s wise to have a strong understanding of the basic accounting practices for restaurants. Restaurant Technology Solutions. As the owner or manager of a restaurant, when you’re aiming to grow profitability, accounting is an area where you need to be comfortable. Commissions.

Management 101

Management Management Food Truck Cash Management 101

Next Restaurants

DECEMBER 18, 2020

In fact, “When searching for kitchen staff, only 30% of operators say they prefer someone from culinary school, while 95% indicate that BoH (Back of House) experience does impact their decision.” Better yet, by cross-training those interested , you’re also improving the skills that will allow them to move up the BoH ladder in the long-term.

Education 108

Education BOH Food Truck Customer Service 108

The Restaurant Times

NOVEMBER 4, 2021

With open configuration, all or part of the Back of House (BOH) is exposed to your visitors or customers. Hiring good restaurant staff matters but so does retaining them. Technology . The latest technology can work wonders for the efficiency and profitability of your restaurant. ii) Open Configuration . Walk-in storage .

Design 98

Design Kitchen Safety Back of House Food Safety 98

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

The Restaurant Times

MARCH 14, 2022

If you wish to expand your restaurant business or improve your existing restaurant’s performance, you should start by hiring a restaurant manager with an impressive track record. Hiring the best talent has been one of the most challenging tasks for restaurateurs in the US during CY21. Managing Conflicts Within Team.

Management 52

Management Management FOH BOH 52

Gourmet Marketing

SEPTEMBER 22, 2021

You have to hire qualified candidates while keeping the lid on salaries in an economy where minimum wages are rising, people need benefits, and the turnover rate for restaurant employees is at an all-time high. Hiring new workers involves investing time in training new people and getting them competent. Hiring Options.

Hiring 52

Hiring Website Management Advertising Social Media 52

The Restaurant Times

NOVEMBER 19, 2021

Restaurants will be able to use technology to automate certain operations and relocate workers to areas where they can still provide a human touch. . Technology can assist in the automation of the food ordering processes. Streamlined FOH And BOH Operations . 4 Ways Automation Solves Restaurant Staff Shortage Problems.

Customer Experience 52

Customer Experience Customer Service Food Order Food Truck 52

Lavu

JANUARY 21, 2020

Hire a Professional Specializing in Restaurant Accounting. For an effective accounting process, you need to hire the right accountant for your restaurant business. With the emergence of this new technology, you no longer have to worry about creating ledgers or columnar pads for your restaurant. .

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

The Restaurant Times

NOVEMBER 24, 2020

Good restaurant staff training is one of the best ways to maintain coordination and efficiency in FOH and BOH operations. Provide instruction manuals to your new hires. Train Your Restaurant Staff To Use The Latest Technology. Write out the goals that you want your restaurant staff to achieve.

Training 52

Training Management Management Tip Distribution 52

Touch Bistro

APRIL 7, 2021

Not only is it more expensive to hire new staff than to retain existing employees, but high turnover can also impact day-to-day workplace performance. Perhaps the most obvious impact of a high restaurant turnover rate is the cost of hiring new employees. Redefine your hiring strategy. It’s Expensive.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Lavu

FEBRUARY 14, 2020

There are several job functions in both the FOH and BOH and all need detailed appearance standards. To cover all your bases, hire an attorney to double-check that all legal requirements are being met. . Technological or design details about your restaurant’s interior design. . Discrimination . Benefits Policy .

FOH 78

FOH Social Media Restaurant Law Food Safety 78

Apicbase

MAY 18, 2022

In this article, we’ll cover: Intellectual property Business plan Manual for franchisees Franchise agreement Marketing strategy Partnership with franchisees Training The right technology Feedback loops Franchise support team. Hire an expert to ensure the agreement covers everything that is legally required. 9 Be Open To Feedback.

Franchise 52

Franchise Franchising Sustainability Document 52

The Restaurant Times

DECEMBER 26, 2020

Employ contactless dining that improves the trust quotient in the customers along with implementing technology measures such as instant KOT generation that reduces the service time significantly and also helps optimize the Table Turnover. Hiring the wrong people is harmful to your restaurant’s reputation. Poor Staff Management.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Apicbase

JANUARY 13, 2023

A large percentage of these investments are driven by food service industry startups that help businesses streamline BoH operations to reduce food waste. Soft Engine , 2022) Recommended reading: The Ultimate Guide to Lean F&B Management Restaurant Technology Statistics 91% say that automation of inventory would help their business.

2023 52

2023 Operations Management Management 52

Touch Bistro

JULY 18, 2021

Learn how to hire, train, schedule, and retain restaurant staff. Gone are the days when you could just slap a hiring sign in your window and the talented masses would come to you. Make connections that will fill your pipeline with potential candidates you can hire when the inevitable turnover happens or a chef shortage strikes.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Among the technology offered today is restaurant management software. . Restaurant management software is one of the constantly changing technologies in the restaurant industry. Employee tips.

Management 78

Management Management Cash Management Mobile Ordering 78

Apicbase

FEBRUARY 29, 2024

54% of restaurants plan to spend more on technology in 2024. TechCrunch , 2022) Within this gap, the part related to food waste technology —despite an increase of 30% between 2020 and 2021— is estimated to be $14 billion per year. Bank of America , 2023) 54% of restaurants plan to spend more on technology in 2024.

2024 52

2024 Operations 2023 Loyalty Program 52

Apicbase

APRIL 20, 2022

We recommend hiring a skilled training team to assess training needs, set organisational objectives, and establish and implement training activities. They have restaurant technology that helps their partners make more money while providing insights into sales and F&B workflows. Leverage Technology To Overcome Operational Pitfalls.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

MAY 6, 2021

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. At Landed, we are dedicated to helping the restaurant industry find and hire better quality candidates faster. A lot of hiring managers are stuck in an old mindset. Get Proactive.

Hiring 493

Hiring FOH BOH Coaching 493

7 Shifts

NOVEMBER 15, 2024

Hiring a great kitchen manager can transform your BOH operations with outstanding culinary and leadership skills. Let’s dive into our list of essential questions to ask kitchen manager candidates so you can find the best person who’ll make your BOH more productive and efficient. But how do you find the right person?

Back of House 195

Back of House Management Management Operations 195

Apicbase

JUNE 16, 2023

Level 2: Daily Metrics Calculation with Technology Technology can automatically make calculations daily, per day part, per channel, and more. By using technology to calculate metrics, you can optimize restaurant operations and ensure you’re running at maximum efficiency.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. million people.

Pricing 251

Pricing Technology 2025 Point of Sale 251