7 Shifts

NOVEMBER 12, 2020

Reviewing health and safety protocol. Make sure to include: Role expectations Customer service standards Your restaurant's dress code Best practices and tips for getting things done Safety guidelines (including COVID-19 protocol) Consider adding visuals like flow charts to the manual or creating a video manual to facilitate learning.

FOH 307

FOH Food Safety BOH Customer Service 307

7 Shifts

MAY 25, 2020

Chefs pride themselves on their sparkling kitchens, and during COVID-19, customers need more than ever to be reassured of the cleanliness and safety of ordering from your restaurant. Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. Cover all your bases ???

FOH 338

FOH BOH Kitchen Safety Cash Management 338

7 Shifts

JULY 14, 2020

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests. Small problems can be identified before they become big problems.

Management 370

Management Management Kitchen Safety Equipment 370

7 Shifts

JULY 29, 2020

It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Update your careers page with a safety section Let job candidates know what your restaurant is doing to keep employees safe during the pandemic, and what its expectations are for staff.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. There’s no need to guess how much food is needed. The top three issues cited were anxiety, depression, and substance abuse.

Back of House 276

Back of House Management Management BOH 276

7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Food allergies. Food Service, Kitchen, & Hospitality Tech. Cooking and Food Preparation.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

APRIL 2, 2020

They include PepsiCo, Uber Eats, Constellation Brands, Moët Hennessy USA, Robin Hood Foundation, Ecolab, Cargill, Boston Beer Company, Shift4 Payments, P&G Professional, Ventura Foods, United HealthCare, The Elliot Group, Davis Wright Tremaine LLP, and the Light Foundation. ” The BOHA! restaurants.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

MAY 31, 2021

How is the restaurant's budget broken down between key expenses like food costs, labor, and fixed costs? For a restaurant to operate efficiently, it needs to be stocked up with the right amount of inventory – however, it can't be so stocked up that food waste becomes an issue. Customer Service.

Operations 363

Operations Inventory Hiring Customer Service 363

Lavu

JUNE 20, 2025

In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience. VR onboarding spares the restaurant from wasting food or spending excessive time on training sessions. The most immediate improvement realized is the reduction in food waste.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

7 Shifts

SEPTEMBER 6, 2024

With 54% of diners saying they would avoid a restaurant with table wait times over 30 minutes, you must develop an efficient kitchen floor plan that helps you serve food quickly and consistently. Segment your storage areas further into cold, dry, and non-food storage sections. What should a restaurant kitchen floor plan include?

Design 195

Design Kitchen Safety Food Safety Equipment 195

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

EATER

JUNE 26, 2020

The restaurant’s general manager, who asked that both her name and that of the restaurant remain anonymous because of the sensitivity surrounding hiring practices, says she’s able to offer these still-unemployed workers little more than daily check-ins and free food. There will be a lot of shifting around,” she says.

Front of House 322

Front of House Back of House Guest Recovery Loyalty Program 322

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. Accounting and finances: Manage budgets and track food and labor costs. Inventory management: Monitor and maintain food and beverage stock levels.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

FEBRUARY 15, 2024

To uphold food safety mandates and warrant uninterrupted service, consider the following: Optimize Refrigeration Systems Ascertain that your cooling units are prepared to function under increased duress. The harmony between these two will dictate your kitchen's efficiency.

Kitchen Safety 294

Kitchen Safety Equipment Food Safety Fine Dining 294

PathSpot

OCTOBER 31, 2024

In today’s food service industry, maintaining cleanliness goes beyond simply meeting regulations—it’s about creating a safe and healthy environment for both customers and employees while safeguarding your business’s reputation. Food service businesses need real-time, actionable data that ensures hygiene standards are being met consistently.

Food Safety 40

Food Safety Food Customer Service Food Supply 40

EATER

SEPTEMBER 3, 2020

My partner and I decided to grab a drink and a bite at a local wine bar, assuming we could order at the sidewalk window and then take the food to one of the high-tops set up in the street. I DMd with one of the line cooks at Alinea before booking Next; I asked him how he felt as a BOH [back-of-house] employee.

Social Media 313

Social Media Back of House Outdoor Dine-in 313

Apicbase

MARCH 28, 2024

The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. The roles of BOH and FOH staff are intertwined yet distinct. Food safety.

Back of House 52

Back of House FOH BOH Front of House 52

PathSpot

JULY 16, 2024

Ensuring food safety goes beyond meeting regulatory standards; it’s foundational to building a trusted brand in the competitive restaurant industry. Restaurants must go beyond offering great food and customer service because the food industry is very competitive.

Food Safety 40

Food Safety Kitchen Safety Food BOH 40

Cheetah

JANUARY 30, 2022

Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis. BOH Disposables for Increased Hygiene and Retention. This is both for food safety, but also for personal health. Reading Time: 3 minutes. Restaurant employees are in high demand at the moment.

Supplies 148

Supplies Food Supply Compost Back of House 148

Cheetah

JANUARY 30, 2022

Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis. BOH Disposables for Increased Hygiene and Retention. This is both for food safety, but also for personal health. Reading Time: 3 minutes. Restaurant employees are in high demand at the moment.

Supplies 148

Supplies Food Supply Compost Back of House 148

Foodable

JANUARY 29, 2021

With innovations outside of BOH kitchen operations, new kiosk-style robotics are popping up everywhere, is tech able to preserve quality and experience? In a time of heightened awareness on safety, kiosk-style operations create new standards on sanitation. ” says Wilkinson.

Food Safety 103

Food Safety BOH Kitchen Safety Food Order 103

PathSpot

SEPTEMBER 11, 2024

Following the COVID-19 pandemic, food safety has risen to a critical priority. The crisis revealed vulnerabilities in food safety, highlighting the crucial need for stringent safety measures. For restaurants, investing in thorough food safety protocols goes beyond compliance; it is crucial for long-term success.

Food Safety 40

Food Safety BOH Food Webinar 40

Goliath Consulting

FEBRUARY 2, 2021

Once the vaccinations move into Phase 1b, it will include other essential workers (non-healthcare) who “perform job tasks across critical infrastructure sectors, ensuring continuity of functions critical to public health, safety, economic and national security” (2). How to Get Vaccinated. More Resources. References.

Healthcare 150

Healthcare Food Food Safety Front of House 150

Transact

OCTOBER 2, 2019

Food waste, countless hours spent taking inventory, complicated employee onboarding processes—and even worse, sick customers due to food safety issues—they’re nightmares for any dedicated restaurant manager. . Read on to learn three ways upgrading your BOH technology can benefit your foodservice operation. .

Back of House 64

Back of House Technology BOH Kitchen Safety 64

The Restaurant Times

NOVEMBER 4, 2021

A restaurant kitchen’s design and layout should allow food to flow smoothly from the prep area to the line. Include precise measurements of food preparation, display, refrigeration, and storage equipment, and be smart in determining what is most critical. Sanitation And Safety . Design and safety are inextricably linked.

Design 98

Design Kitchen Safety Back of House Food Safety 98

PathSpot

JANUARY 17, 2024

In the fast-paced world of restaurants and food manufacturing, staying competitive is critical for success. Technology improves back-of-house (BOH) operations by bringing efficiency, accuracy, and streamlined processes. This blog will explore the details of the tech tools and technologies used in the restaurant’s BOH.

Back of House 52

Back of House BOH Operations Food Safety 52

Future Food

APRIL 20, 2022

Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience. Source: Future Food. Health and safety are paramount in mining and resources sector but as with society in general, personnel ‘wellness’ has not always been at the forefront of consideration. Source: Future Food.

Hospitality 78

Hospitality Food Safety Front of House Food 78

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.

Back of House 52

Back of House BOH Front of House FOH 52

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. Doing so involves more than just the food your diners leave behind.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

MARCH 11, 2025

Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net. Overall, the pandemic highlighted the vulnerabilities, margin issues, and lack of safety net to restaurants in a way the industry is still recovering from. – Pooja S.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

FEBRUARY 14, 2020

Basic restaurant standards, like restaurant safety, dress code, and code of conduct. . Health and Safety Standards. You may decide that the best way to give information is to create a bundle of documents that include health and safety procedures, industry standards, employee forms, and working conditions. Labor Laws.

FOH 78

FOH Social Media Restaurant Law Food Safety 78

Restaurant365

JUNE 22, 2021

As a restaurant owner or operator, keeping your food costs low is a continual challenge. Food cost is one of the largest expenses for your restaurant, and because it is a controllable cost, you can influence how it impacts your bottom line. The biggest factor in reducing food waste is how invested your store-level managers are.

Compost 88

Compost Food Waste Front of House 88

Lavu

JANUARY 15, 2020

Although SBA does not provide the funds itself, it provides a safety-net for lenders that allows them to approve restaurant business leans applications. The better the equipment, the more quality is the food and the more satisfied are the customers. Buy or replace back of house (BOH) and front of house (FOH) equipment.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

Apicbase

JULY 26, 2024

With 96% of restaurants planning to expand , operators are looking for the best software to manage BOH operations like inventory, recipes, production, and scheduling. This fragmentation prevents restaurants from gaining a comprehensive understanding of their sales, inventory, recipe, and food cost data.

Back of House 52

Back of House Allergens Front of House Food Supply 52

Bottleneck Management

DECEMBER 6, 2019

Learning health and allergen safety, meal prep, cooking skills, and taste profiling are all recommended. ” – Bruce Boches, Prep Cook and BOH Trainer, City Works. 7Shifts, a restaurant manager scheduling and communication platform, shares some hard skills that would be beneficial to restaurant workers.

Back of House 60

Back of House Kitchen Safety Allergens BOH 60

PathSpot

APRIL 26, 2024

Cleanliness and safety are top priorities in the food service and hospitality industry. Cutting-edge solutions such as PathSpot SafetySuite are essential for upholding cleanliness and safety standards. They ensure consistency, safety, and compliance with health regulations.

Hospitality 40

Hospitality Food Safety Kitchen Safety Food 40