Modern Restaurant Management

MAY 14, 2024

To date, he has opened six restaurants and venues, turning a former mortuary, gas station and brothel all into restaurants with globally inspired locally sourced menus. We figured out that an ESOP committee was a strong engine of communication, and we created one that had three members from each of our five restaurants.

Sustainability 473

Sustainability FOH BOH Take-out 473

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

MAY 31, 2021

For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. Hold frequent walk-in interview days to consistently source interested applicants. Improve Employee Communication.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

APRIL 2, 2020

Had a primary source of income in the restaurant industry for the last year. REED is providing COVID-19 communications counsel at zero cost to businesses who lack this resource. The company is giving bacy by offering communications counsel on the following topics: Internal communications to employees. Live in the U.S.,

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

SEPTEMBER 19, 2019

For example, play a crucial role in sourcing candidates. Improve the BOH Work Environment Because kitchens have a reputation of being extremely grueling work environments—with stress and conflict common—it's vital to include a tactic devoted entirely to improving the BOH work environment. Build a culture of communication.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Types of sensitive data in a restaurant. The most important ones for restaurateurs and operators to be aware of are: POS Data.

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

NOVEMBER 16, 2021

For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. Table of Contents.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. For example, being personable and communicative lends itself much more closely to a server job than a busser job. Source: wizardsourcer.com.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Lavu

FEBRUARY 10, 2020

Poor employee relations go unnoticed and slip-ups in communications can be handled without disturbing the customer experience. It’s when things get busy that these dysfunctions transform your restaurant team into a discombobulated mass of opposing operations and communications. Use a Kitchen POS Interface to Clear up Communications .

FOH 88

FOH BOH Employee Relations Communication 88

Next Restaurants

DECEMBER 18, 2020

Indeed, various media sources regularly perpetuate the idea, with headlines that almost border on the sensational: In 2018, for instance, a writer for Creative Loafing warned of the possibility that college graduates could get “stuck” in the service industry due to lack of opportunity. Benefits of a Dynamic, Diverse Workforce.

Education 108

Education BOH Food Truck Customer Service 108

The Restaurant Times

SEPTEMBER 30, 2021

It helps simplify communication and efficiency in both your front of the house (FOH) and back of the house (BOH) in most restaurants by replacing paper tickets in the kitchen (BOH). Source: FinancesOnline.com. Source: ITDM. Analytics And Reports .

Management 98

Management Management Cash Management Front of House 98

The Restaurant Times

NOVEMBER 4, 2021

Source: Sam Tell Companies. With open configuration, all or part of the Back of House (BOH) is exposed to your visitors or customers. Source: Architecture Design. Instead of a maze-like kitchen with walled-off sections, use an open floor layout to encourage worker connection and communication. ii) Open Configuration .

Design 98

Design Kitchen Safety Back of House Food Safety 98

Sling

SEPTEMBER 6, 2021

Source: TransferMke.com. Source: BaanThaiin.com. Source: GramercyTavern.com. And what better way to greet website visitors than with a warm and inviting image that communicates the story of your business. Source: Schlotzskys.com. Source: PizzaMyHeart.co Source: JosephDecuis.com. Gramercy Tavern.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Apicbase

JULY 26, 2024

With 96% of restaurants planning to expand , operators are looking for the best software to manage BOH operations like inventory, recipes, production, and scheduling. Unless these tools can share data and communicate effectively, a bloated tech stack like this creates inefficiencies and data silos.

Back of House 52

Back of House Allergens Front of House Food Supply 52

Apicbase

MARCH 28, 2024

With more people using the data to organize workflows for purchasing, inventory, production, and even HACCP, the need for a definitive source of truth that is able to capture all the data and connect them in a coherent way has grown exponentially. In short, your single source of truth needs to be accessible for it to be helpful.

Management 52

Management Management Point of Sale Kitchen Safety 52

Lavu

MARCH 11, 2020

Management can easily schedule shifts, while servers can take orders, process payments, and easily communicate, and customers can enjoy the smooth process. Back-of-house (BOH) management. Enhances Employee Communication: Restaurant management software enhances communication among the employees. Employee scheduling.

Management 78

Management Management Cash Management Mobile Ordering 78

Touch Bistro

JULY 18, 2021

In this post, you’ll learn: Why it’s important to find the best kitchen staff and keep them 3 places to source back of house staff for your restaurant 5 kitchen staffing tips to help you retain back of house staff. 3 Places to Source Back of House Staff for Your Restaurant. The Ultimate Guide to Restaurant Staffing.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Apicbase

MAY 8, 2024

This allows you to improve communication between locations and transfer items. In MarketMan, the central kitchen is treated similarly to an external supplier, which means it is essentially viewed as a source of orderable items. It is a popular choice for BOH management, mainly for companies in the US.

Inventory 52

Inventory Food Supply Back of House Kitchen Safety 52

Apicbase

FEBRUARY 29, 2024

Toast , 2023) 58% of operators said that rising inventory costs was their number one source of financial strain in 2023. Gitnux , 2024) 35% and 34% of baby boomers and Gen Xers respectively are interested in locally sourced food. Restaurant365 , 2024) Email is the preferred communication channel for 50% of diners.

2024 52

2024 Operations 2023 Loyalty Program 52

Apicbase

APRIL 20, 2022

You should also build a good support network to enable franchisees to share knowledge and communicate with each other. Tech organises data from many sources and outlets into insightful dashboards. In addition, it will ensure BOH and FOH efficiency (and consistency) for years to come.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Apicbase

MAY 18, 2022

Open and honest communication will take you and your franchise farther than you can imagine. #7 Selecting the right tech will ensure BOH and FOH efficiency for years to come, but it will also help your business scale faster and more efficiently. 7 Training Is The Cornerstone Of A Successful Restaurant Franchise.

Franchise 52

Franchise Franchising Sustainability Document 52

Modern Restaurant Management

AUGUST 19, 2020

When all data sources are brought together into one core solution, operators gain much-needed visibility into information that can improve efficiency, control labor costs, reduce turnover, increase employee satisfaction, and proactively manage their restaurant. ” Bo Peabody, Co-Founder and Executive of Seated.

Kitchen Safety 568

Kitchen Safety Food Safety Loyalty Program Social Media 568

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. Table of Contents. Need a Holiday Work Schedule? Gathering Employee Availability & Feedback.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

DECEMBER 28, 2020

Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers. Online brands like Amazon long ago discovered the tremendous value of owning first-party data and being able to communicate easily and personalize messages and offers to customers.

2021 499

2021 Kitchen Safety Food Safety Mobile Ordering 499

Modern Restaurant Management

JANUARY 29, 2021

Sure, spreadsheets may always be a part of your work life but uploading your data into a QMS instead transforms that data into insights giving you — a source of power and confidence rather than an array of disparate data that requires an amazing amount of time to discern.

Audits 458

Audits Food Safety Kitchen Safety Coaching 458

Modern Restaurant Management

DECEMBER 31, 2019

Dan O’Connell, CEO of Foodmix Marketing Communications. People don't want to have their credit card go out of sight and into the BOH where people are doing god knows what with it. We all know Gen Z craves authenticity, and one of the most wholesome endorsements is from a trusted source.

2020 346

2020 Kitchen Safety Consumer Goods Food Safety 346

Modern Restaurant Management

APRIL 29, 2025

Teens continue to prefer energy drinks over coffee and soda as their source of energy. GreenPoints™ This Certified Green Restaurant® has 100 percent LED lights, Green-e Energy Certified Green Wind Power that offsets 100 percent of energy usage, and BOH and FOH composting.

Reservations 490

Reservations 2025 Marketing Loyalty Program 490

Restaurant365

MAY 7, 2021

The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers. The source of the labor shortage is being heavily debated, but most experts are linking it to many different factors pressuring the labor market at the same time.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78