Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. This approach required fewer front-of-the-house staff to maintain a dining room, complied with government orders, and kept many brands from closing. Just as one issue seemed fixed, another presents itself.

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Franchise Franchising 2022 Fast Casual 196

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. What is a Tip Out? Tip Out Methods.

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Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. “San So the warm weather has been very good to us out there, and we’re investing a lot to make it look nice and be comfortable.”

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FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

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2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

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Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

DECEMBER 29, 2023

News headlines give you a pretty good idea of what’s top of mind for employees at QSRs and fast-casual locations: Staffing Shortages : We’re still 14,000 restaurant jobs short of where we were in February of 2020. We need to move back towards a staff supported by tech mentality.

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Technology Front of House Fast Casual Back of House 123

Focus POS

DECEMBER 11, 2019

Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. In doing so, the opportunity to fast upsell and cross promote increases with all the menu options at their fingertips. Menu and order Customization.

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Customer Experience 2020 Loyalty Program Fast Casual 136

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. “Will this look good on Instagram?

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Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

APRIL 29, 2020

Joey Coiffi, top photo, CEO of The Salad House , a growing New Jersey-based fast casual franchise, discusses how their restaurants were able to quickly ramp up to help out, the impact of social media sharing as well as restaurant technology's role in giving back. This was really quick.

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Social Media Front of House Fast Casual Back of House 189

Restaurant Clicks

OCTOBER 9, 2021

Over time, taking various road trips and having stopped at many of the restaurants in the city, I’ve listed my favorite Wilmington restaurants below. Check out our list of the best restaurants in Wilmington! Check out our list of the best restaurants in Wilmington! Kid Shelleen’s Charcoal House & Saloon.

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Back of House Fast Casual Front of House Online Ordering 147

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. While these local favorites are great at attracting their neighbors to visit again and again, to out-of-towners, they’re just another restaurant that looks like it could do with some renovations. So, where do you start?

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Marketing 2020 SEO Loyalty Program 418

7 Shifts

SEPTEMBER 16, 2021

Switching from a fast-casual concept to fine dining can allow for a nice change of pace. Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success. Table of Contents. New Concept or Replicate?

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Management Management Document Hiring 370

Restaurant Clicks

DECEMBER 17, 2021

If you’re looking for delicious sushi in Dumbo, I have compiled a list of my favorite spots that range in dining experiences from casual takeout spots to fine-dining Japanese bistros. Saketumi Asian Bistro Iron Chef House Kyoto Ozu Japanese Cuisine & Lounge Hibino KI Sushi Taiki Daigo Hand Roll Bar. Iron Chef House.

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Front of House Fast Casual Fine Dining Back of House 101

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

DECEMBER 16, 2021

Brooklyn Dumpling House just opened and they're already franchising the idea. We also foresee a lot of companies will redesign locations even further to maximize efficiency. Fortunately, we have exceeded in our efforts to reduce our footprint and maximize profitability to effectively operate our drive-thrus and maintain team productivity.

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2022 Food Supply Back of House Kitchen Safety 180

Black Box Intelligence

OCTOBER 27, 2022

Although those same factors seem to be slowing the erosion of guest counts across nearly all segments in the restaurant industry, guests continue to pull back on spending as their earnings decrease year-over-year (YoY) once adjusted for inflation. . September same-store sales growth was +5.2%, just a minor dip from the +5.3%

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2022 Point of Sale Fast Casual Fine Dining 86

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Rely on Technology to Increase Operational Efficiency. Enhance CX with Accelerated Contactless Adoption.

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2022 Hospitality Loyalty Program Point of Sale 189

EATER

AUGUST 13, 2020

Peaches Hot House’s fried chicken packaged to-go. The staff would point guests to the bar while they waited, and despite the fact that it takes up about a third of the room, it was almost as difficult to snag a seat there as it was at a table. But despite of all of this, Peaches Hot House is busier than ever.

Front of House 101

Front of House Back of House Point of Sale Fast Casual 101

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . Black Box Guest Intelligence data confirms that customers opt for off-premise options including take-out and delivery more now than they did prior to the pandemic. Restaurant same-store sales growth was +5.3%

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Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. A recent article in The New York Times cited a 5.7-percent

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Healthcare Cash Management Social Media Communication 203

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Here are their responses. To read part one, click here.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

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2024 Loyalty Program Customer Experience Customer Service 132

Lavu

MARCH 13, 2020

The speeds they can work at might not be as fast as lightning, but as close as humanly possible. This permits your restaurant—both front and back of the house—to work at the fast pace of consumer spending. For fast-casual restaurants, opting for a mobile point-of-sale system makes the most sense.

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FOH Mobile Ordering BOH Front of House 78

EATER

OCTOBER 26, 2023

Seek out a meal on a major beach on Phuket, such as Patong, and it’s easier to find borscht, a burrito, or a burger than a well-executed Thai curry. Eat at your hotel or resort, and you’re most likely getting a toned-down, overpriced take on Bangkok-style Thai food. What is the food like in Phuket?

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Seasonal Menu Hotels Back of House Front of House 114

Aaron Allen & Associates

JULY 29, 2022

This can include anything from using automats to take orders to use robots to cook food. Already in 2019, restaurants were not able to pass inflationary costs on to consumers (back then, the average restaurant price increase was 3.1% BellaBot from Pudu Robotics In today’s fast-paced world, efficiency is key.

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Front of House Back of House 2022 Kitchen Safety 64

MadMobile

AUGUST 11, 2022

With thousands of restaurants across the US, – how do you stand out in this saturated market? Fast Casual Fast Food Casual Dining Fine Dining Contemporary Casual Full Service Cafe or Bistro Bars & Pubs Food Trucks What are the different types of restaurants? QSRs focus primarily on speed and convenience.

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Fast Casual Fine Dining Food Truck Mobile Ordering 52

7 Shifts

JANUARY 7, 2021

While these local favorites are great at attracting their neighbors to visit again and again, to out-of-towners, they’re just another restaurant that looks like it could do with some renovations. Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture. So, where do you start?

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Marketing 2021 SEO Loyalty Program 195

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Brands that stand out are able to use big data to spot trends, measure performance and create strategies that will drive profits. Quick-service and fast casual restaurants fall under the limited-service umbrella. That’s who we serve at Black Box Intelligence.

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Fast Casual Fine Dining BOH FOH 89

Qu

MARCH 31, 2023

But between third-party delivery integration headaches, order fulfillment complications, and inconsistent customer experiences across channels, fast casual and quick-service restaurants (QSRs) are now faced with many technology-related inefficiencies. That’s why we’re dubbing 2023 The Year of Efficiency.

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2023 Fast Casual Point of Sale Employee Relations 52

Restaurant Clicks

OCTOBER 14, 2021

It’s hard to argue that we are pretty spoiled for choices when it comes to fast food restaurants in the United States. Head down any highway for only a short amount of time, and you will usually come across some form of fast food establishment to satisfy your cravings. Some of these fast food chains are world-famous. McDonald’s.

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Food Fast Casual Food Order Definition 112

Restaurant Clicks

JULY 23, 2021

And with options from take-out spots to sit-down restaurants, you’ll also know where to go for every occasion. Check out Honey’s Sit n’ Eat. Be sure to try the cannoli french toast, jerk shrimp tacos, chicken and waffle, or house angus burger. Make sure to get some homemade gelato on your way out!

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Dine-in Front of House Brewery Online Ordering 78

Apicbase

MARCH 31, 2023

Immergrün 70 Outlets Vegetarian Fast Casual Germany Immergrün is evergreen food for fresh people. This vegetarian concept started out in 2005 in Berlin as a juice and smoothie bar. This vegetarian concept started out in 2005 in Berlin as a juice and smoothie bar. Nordsee is one of them.

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Fast Casual Back of House Food Truck Franchise 52

Restaurant Clicks

OCTOBER 2, 2021

Whether you are looking for a traditional Japanese dining experience, a fast-paced, casual sushi bar with sake, or a modern Japanese fusion kitchen with an edgy vibe, sushi restaurants in Houston, Texas, are sure to have what you are looking for. Below, we will describe the 17 best sushi restaurants in Houston.

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Fast Casual Reservations Seasonal Menu Dine-in 137

Modern Restaurant Management

AUGUST 17, 2020

The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. But while limited dining options are available, people have shown an increased desire to help out independent restaurants. Mixed take-out bag. COVID-19 Consumer Dining Trends.

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2020 Loyalty Program Mobile Ordering Fast Casual 197

Restaurant Clicks

NOVEMBER 26, 2021

Fort Worth remains a town that doesn’t take itself too seriously, and it has a bustling business, arts, and rodeo scene and a lot more space to breathe than neighboring Dallas. Check out our list below! The beautiful steel and glass space focuses on an extensive wine collection and expansive views opening out onto Main Street.

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Fine Dining Front of House Back of House Reservations 106

Black Box Intelligence

SEPTEMBER 15, 2022

This month’s strong sales numbers and weak guest counts demonstrate exactly what happens when larger check growth (due to large price increases that passed onto consumers) is the primary reason for higher sales. The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining.

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Fast Casual Point of Sale Front of House Fine Dining 40

Open for Business

OCTOBER 20, 2023

Is there a shortage of healthy fast-food options? These observations will help carve out your own space in the local food scene. Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons.

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License Email Marketing Seasonal Menu Front of House 78