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How Technology Tools Help Restaurateurs Do More With Less

Modern Restaurant Management

Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Thankfully, restaurant technologies can play a dual role. How Can Restaurant Technologies Mitigate Some of the Challenges the Industry Faces?

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MRM EXCLUSIVE: Restaurants Going Digital Require Technology That Always Works

Modern Restaurant Management

Internet of Things (IoT) technology. The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management. If they go down, it’s critical to get them back online ASAP.

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How to Use Technology to Deliver on Customer Expectation

Restaurant365

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Here are a few examples of how expanding back of the house technology can help deliver on patrons’ increasing expectations: Delivering dining insights.

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Great Expectations as Customers Show Increased Appetite for Swift Service and Customization

Modern Restaurant Management

Now that restrictions have well and truly lifted and people are returning to restaurants, their expectations for their dining experience are considerably higher. Now that restrictions have well and truly lifted and people are returning to restaurants, their expectations for their dining experience are considerably higher.

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Consumer Habits Are Changing — What’s Next for Restaurant Tech?

Modern Restaurant Management

The food industry has been historically slow to integrate technology and digital solutions. Here are the ways technology is revolutionizing the culinary world through. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience.

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What’s the Future of Restaurant Technology in 2024?

Mad Mobile

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024.

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How to handle restaurant complaints and turn them into hospitality wins

Open for Business

It can help to paraphrase what the guest is saying back to them to make sure they feel heard and understood. Restaurant complaints are unavoidable in the hospitality industry. It’s just a fact of life. But how you handle complaints from restaurant customers determines whether a problem results in a happy regular for life or a one-star review.