Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Communicate with guests.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. In the near future, we’ll look at printed menus the way we look back at newspapers today. Archaic and revenue draining.

Technology 204

Technology Loyalty Program Front of House Online Ordering 204

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5 Bureau of Labor statistics.

Technology 223

Technology Tip Distribution Front of House Loyalty Program 223

Open for Business

MARCH 7, 2023

What is a restaurant training program? What is a restaurant training program? A restaurant training program is a step by step way of learning about the restaurant and employees’ roles. This program standardizes training so each new employee gets the same level of information, instruction, and help.

Training 78

Training 2023 Front of House Back of House 78

Modern Restaurant Management

JANUARY 3, 2024

Restaurants are recognizing the power of genuine connection and involvement with their communities. One of the paramount shifts in the approaching year will be a heightened emphasis on authentic community engagement and social responsibility efforts.

2024 133

2024 Loyalty Program Customer Experience Customer Service 133

7 Shifts

DECEMBER 18, 2019

January is fast-approaching, and hot lunch spots will soon be back on the mind of every highschool and college student in your area. Want to capture the hungry, back-to-school lunch crowd for January? It’s December, and the air is seasoned with the scent of cinnamon, spice, and everything nice. If you’re stuck on how to price, $9.95

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Focus POS

DECEMBER 11, 2019

Excellent service in-house and out-of-house. A KDS streamlines communication between front and back of house to ensure timely and accurate order prep. Loyalty Perks. Customers in 2020 are all about perks — 87% of survey respondents belong to fewer than 3 loyalty programs each.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Before you get any ideas for a cheesy radio spot, take a step back and look at the bigger picture. Restaurant owners and operators wear a lot of hats.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

DECEMBER 21, 2022

Talk to your bank — be proactive in communications and provide timely, accurate financial information if trying to secure or increase a line of credit. Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

Modern Restaurant Management

DECEMBER 28, 2020

Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. We celebrate this as it benefits us all when brands focus on sustainability. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

APRIL 11, 2022

Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. In chaotic times, clear and consistent communication can make all the difference. In chaotic times, clear and consistent communication can make all the difference.

Healthcare 204

Healthcare Cash Management Social Media Communication 204

Modern Restaurant Management

DECEMBER 16, 2021

With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. We also foresee a lot of companies will redesign locations even further to maximize efficiency.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Sling

MAY 9, 2023

Focus on working on your people skills, the way you communicate, and your leadership style. But as businesses go online, a good security program will also address (and help prevent) the theft of valuable digital information from restaurant computers. They take purposeful planning and work to build and maintain.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

SpotOn

MARCH 12, 2024

While we get some traffic from regional visitors, we're mainly focused on cultivating a community of loyal customers. Show up at local events One of the most successful (and rewarding) restaurant marketing strategies is giving back to your community. Gigi Cohen is the Director of Marketing for MDP Restaurant Group.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

Focus POS

JANUARY 15, 2020

From front-of-house to back-of-house operations, restaurant technology can be leveraged to streamline it all. From front-of-house to back-of-house operations, restaurant technology can be leveraged to streamline it all. Here are a few ways you can do this: Streamlined Restaurant Operations.

POS 151

POS Front of House Loyalty Program Inventory 151

Cheetah

JUNE 25, 2021

Before COVID, workers would perform countless insignificant, back-breaking tasks, while restaurants would spend outrageous sums on payrolls that did not contribute to their bottom line. This helps restaurant operators save time scheduling, effectively manage their labor costs and streamline workforce communication. Table of Contents.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Open for Business

NOVEMBER 21, 2022

Sit down restaurants have a lot of moving parts, and a POS can be a clear channel of communication between front and back of house. It’s a restaurant technology topic restaurant owners should all understand. Here is what restaurants need to know about what a POS system can do for them and how to choose one. POS terminals.

POS 78

POS Mobile Ordering Point of Sale Food Truck 78

Lavu

JANUARY 31, 2020

Diners benefit from a streamlined booking process that displays available times and provides instant confirmation of bookings, coupled with the ability to communicate specific wants and needs. While your staff enjoys the perks of a transparent system, faster communication, and in some cases, behavior trends. Loyalty Program .

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

ChowNow

JANUARY 27, 2021

It only makes sense to communicate with your guests virtually too. Give both the front-of-house and back-of-house their due by highlighting them in emails. With email marketing, it’s a wise idea for your restaurant to occasionally offer guests a discount for their loyalty. Feature a staff member.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Sling

JULY 4, 2021

Use that contact information to send out weekly specials to keep customers coming back. Restaurant marketing has changed dramatically over the past 20 years. With the rise of the internet and the ubiquity of smartphones and tablets, the vast majority of marketing efforts are concentrated online. 1) Produce A Food-Prep Video.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Lavu

MARCH 27, 2020

Think of them as the real-life version of those house robots from ’80s movies. Food is fascinating, and dining out often leads to cherished memories, but a restaurant’s transaction system does not make it into those memories. A Historical Look at the Evolving Restaurant. Restaurants have been evolving since the 1850s.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Restaurant365

JANUARY 7, 2020

However, just as in many other industries, mobile app innovation in communications and engagement is adapting to improve retention of this changing workforce. Restaurant staff labor retention is one of the primary areas of focus for today’s restaurant manager. Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

AUGUST 17, 2020

"Throughout the globe, we have seen communities rallying around local independents to ensure they make it through to the other side of this crisis," said Simon de Montfort Walker, senior vice president and general manager, Oracle Food and Beverage. "But COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Open for Business

OCTOBER 20, 2023

Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Are you targeting families, young professionals, or a little bit of everything? Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style.

License 78

License Email Marketing Seasonal Menu Front of House 78

BNG Point of Sale

DECEMBER 6, 2021

The design can be made more efficient by putting essential information at the front of the menu, keeping it on one page, and avoiding unnecessary decorations or pictures that distract from a clear purpose for each item. . The restaurant business is one of the most challenging industries to operate.

Point of Sale 52

Point of Sale POS Cash Management Front of House 52

Focus POS

JUNE 17, 2019

It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. Restaurant Point of Sale Software. What is restaurant point of sale (POS) software?

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Restaurant365

SEPTEMBER 3, 2021

Are you able to step back and look at the bigger picture? The role may cover a wide range of areas, from front-of-house to back-of-house, or customer experience in the restaurant to off-premises. The restaurant industry moves at a fast pace, filled with data that changes by the day.

Waste 78

Waste Cash Management Point of Sale Inventory 78

MadMobile

AUGUST 30, 2022

With guests returning to restaurants, it’s important to be organized at the front of the house to gain the initial momentum of the evening, which leads to a great night of service. The need for waitlist and table management is also increasing since the popularity of going out to eat is getting back to normalcy.

Reservations 40

Reservations Loyalty Program Book Customer Service 40

BNG Point of Sale

OCTOBER 13, 2021

A POS targets pinpointed messages that match customer interests, thus aiding marketing initiatives, including gift cards and loyalty programs. There are two types of POS software: front-end software, where transactions are processed, and back-end software, where analytics, sales, inventory and other important data is stored.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

ChefMod

OCTOBER 6, 2021

Use of Electronic Communication With the constant change of FDA regulations, menu offerings, promotions, and pricing lists, electronic communication has become key in the restaurant industry as it allows operators to easily and quickly tweak and review content in real-time.

2021 52

2021 Email Marketing Front of House Cash Management 52

Mad Mobile

FEBRUARY 22, 2024

25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Apicbase

MARCH 17, 2023

For example, this continuous improvement involves identifying bottlenecks in your operation and eliminating them, improving communication, and automating repetitive tasks. Because technology integration allows your business systems to talk, it improves communication between the kitchen and front-of-house staff.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Indoor Media

AUGUST 10, 2017

In fact, flowers and items such as baked goods, bread, and cookies are often placed in the front of stores so that customers are greeted with pleasant-smelling aromas. In fact, flowers and items such as baked goods, bread, and cookies are often placed in the front of stores so that customers are greeted with pleasant-smelling aromas.

Advertising 78

Advertising Coupons Consumer Goods Loyalty Program 78

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312