Modern Restaurant Management

MARCH 25, 2021

In just three weeks, they created a native solution that allowed Clover restaurant merchants to enable online ordering for delivery or curbside pickup. This digital innovation has been helpful for small business, with roughly 20 percent of all transaction volume for Clover restaurants running through online ordering. Ellen Linardi.

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

Culinary Cues

MAY 15, 2021

Our business model requires too much labor: At the same time as we step back it becomes vividly apparent that our method of operation and the menus that we provide require too many hands. When menus are well researched and managed then a restaurant stands a chance of success. What if……happens? How will we react?”

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Open for Business

NOVEMBER 21, 2022

POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. Plenty of places continue to make do with the cash-only, pen-and-paper systems that restaurants have relied on for years. It includes both hardware and software that runs on computers and mobile devices.

POS 78

POS Mobile Ordering Point of Sale Food Truck 78

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Restaurant365

MAY 25, 2022

According to the National Restaurant Association’s 2022 State of the Restaurant Industry, below is the percentage breakdown of adult (age 18+) consumers who say they would be likely to use the following options if they were offered by a restaurant in their area they patronize: Order and pay for food or beverages using a restaurant website: 74%.

Technology 78

Technology Mobile Ordering Social Media Online Ordering 78

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. As startups have “disrupted” the restaurant industry, they’ve replaced menus and hand-written orders with kitchen display systems (KDS), ordering tablets, and QR codes.

Mobile Ordering 116

Mobile Ordering Customer Service Food Order Online Ordering 116

MadMobile

JUNE 8, 2023

How will you manage your menu? What kind of reports do you need to manage your restaurant? Whether you’re looking for a POS system that offers online ordering or in-depth sales reporting, we’ve got you covered. Mobile POS systems empower your staff to take more orders efficiency, helping maximize labor and service.

Small Business 52

Small Business POS Point of Sale Online Ordering 52

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Additional funding has been allocated for the Paycheck Protection Program (PPP ). For more information, visit: sba.gov/paycheckprotection.

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

BNG Point of Sale

SEPTEMBER 24, 2020

The truth is, point-of-sale systems have come a long way, so here’s a brief overview of all the ways they can help you manage your business. A point-of-sale system is an electronic method of processing payments and housing sales data. Customer database: Track orders and trends for improved sales and customer service.

Point of Sale 98

Point of Sale Mobile Ordering Cash Management POS 98

Lavu

FEBRUARY 24, 2020

Apart from accepting cash and card payments, mobile payments have grown to be the next big thing. What is Mobile Payment? Mobile payment is a form of payment that allows users to use their smartphones as digital wallets. You do not need to have physical cards or cash to make payments. .

Mobile Ordering 78

Mobile Ordering Cash Management Point of Sale Online Ordering 78

Cheetah

SEPTEMBER 29, 2020

Reading Time: 5 minutes. A Point-Of-Sell system (POS) is the main hub of any restaurant. It basically governs any and all transactions made at your restaurant. This means you want a POS system that is seamless and faultless and lets you focus on the day-to-day aspects of running a restaurant. All POS Systems Overview. Essentials: $99/m.

POS 78

POS Loyalty Program Mobile Ordering Cash Management 78

Deliverect

JULY 24, 2020

The lockdown accelerated the adoption of online ordering and delivery tech as dining rooms closed and people were stuck at home. It has also brought contactless ordering and payment to the fore, especially as restaurants prepare to reopen with new sanitation and distancing measures in place. POS (point of sale) systems.

Technology 110

Technology Mobile Ordering Front of House Online Ordering 110

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Goliath Consulting

JUNE 30, 2020

According to Restolabs, a restaurant management software that offers online ordering systems, continued social distancing measures are expected to bring about an upward trend of automation for customers (3). Here are some upcoming tech trends below: Social Distancing Tech. Tech for Touchless, Contact-Free Dining. Employee Health.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

JUNE 19, 2020

Maybe they offer reservations or off-site ordering options, but those are nearly always offered through a third-party platform. Today, a well-built mobile app can strategically offer incentives tailored to consumer preferences and keep customers coming back at key operating hours.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Think of them as the real-life version of those house robots from ’80s movies.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

EATER

JANUARY 5, 2022

But if you live in the suburbs within two miles of an ordering location, and the weather is mild and still, you could order food or groceries and it will get to your home in about five minutes, “faster and fresher” than if a human drove it, Thein says. Why should geography determine what restaurants you can order from?

Food 144

Food Mobile Ordering Online Ordering Food Order 144

BNG Point of Sale

SEPTEMBER 24, 2020

The truth is, point-of-sale systems have come a long way, so here’s a brief overview of all the ways they can help you manage your business. A point-of-sale system is an electronic method of processing payments and housing sales data. Customer database: Track orders and trends for improved sales and customer service.

Point of Sale 75

Point of Sale Mobile Ordering Cash Management POS 75

Focus POS

JUNE 17, 2019

It’s a system that takes the place of a traditional cash register and provides much more than basic transaction functionality. Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. Restaurant Point of Sale Software. Friendly UI and UX.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

BNG Point of Sale

OCTOBER 13, 2021

They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. POS hardware examples include: A mobile device, such as a smartphone or tablet, and any proprietary hardware options. Cash register/drawer. Types of Point-of-Sale (POS) Systems. Different Types of POS Systems.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Deliverect

OCTOBER 2, 2019

Pick the right one and you can streamline all your restaurant operations, from orders and payments to staff and inventory management. Key features include floor management, customer and inventory tracking, table-side ordering and an offline mode. But with so many providers out there, how do you decide?

POS 60

POS Delivery Cash Management Point of Sale 60

Mad Mobile

FEBRUARY 13, 2024

You’ve finally settled on a tableside ordering system to streamline your restaurant systems. The staff is frustrated, the customers are annoyed, and don’t get us started on the back of the house! Most of the time, your staff can only serve one table at a time and must either memorize or jot down orders tableside.

POS 40

POS Training Management Management 40

Lavu

FEBRUARY 26, 2020

Today, technology is at the helm of on-premise ordering processes. Customers in the restaurant industry can directly place their orders on tableside tablet systems. The new technology also allows servers to enter customer orders on hand-held devices. Tableside Ordering System. Recording payment methods used by each guest.

Technology 78

Technology Ordering Mobile Ordering Point of Sale 78

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. At first glance, some stats might seem to contradict each other. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

BNG Point of Sale

APRIL 22, 2020

Handheld POS Systems Are A Popular Option For Mobile Businesses, Learn More About How They Work. Own a restaurant that requires a mobile point of sale system? Curious what value they can bring to your mobile business? The investment in a good handheld POS System to improve your mobile business is one without regrets.

POS 86

POS Loyalty Program Point of Sale Mobile Ordering 86

The Restaurant Times

JULY 2, 2020

Even though takeaway and delivery orders will be most preferred by the customers, dining out facilities will be able to bounce back only when they are able to instill confidence and trust in customers about the ways in which they plan to operate their business in the post Covid world. You must ensure a minimum distance of 1.5M

Kitchen Safety 98

Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

Goliath Consulting

OCTOBER 19, 2020

Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). DESIGN: It’s a new era of drive-thrus.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. Prizes range from discounts off a meal, free pizza for a year, a trip for two to California and cash prizes from $500 to $50,000. The best part is every card is a winner!” Value Meal.

2023 100

2023 Menu Seasonal Menu Back of House 100

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. How is the US On Premise shaping up as it continues its journey back from COVID-19 disruption? foodservice industry.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

BNG Point of Sale

SEPTEMBER 24, 2020

The truth is, point-of-sale systems have come a long way, so here’s a brief overview of all the ways they can help you manage your business. A point-of-sale system is an electronic method of processing payments and housing sales data. Customer database: Track orders and trends for improved sales and customer service.

Point of Sale 52

Point of Sale Mobile Ordering Cash Management POS 52

EATER

DECEMBER 16, 2021

My parents and I lived in an old trailer in Sonora until I was two or three, then they came back to Arizona and they bought a house. They kicked me out of the house,” she said. Getty Images. The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets .

Back of House 141

Back of House Employee Relations Delivery Mobile Ordering 141

EATER

NOVEMBER 11, 2020

San Francisco chef and restaurateur Pim Techamuanvivit breaks down COVID-19’s effects, and the difficult decisions she’s had to make “This is a time that you look around at the people, the makers, the restaurants you care about and you support them because you want them to be here. Where is the conscience of the country?”.

Cash Management 145

Cash Management Insurance Point of Sale Back of House 145