7 Shifts

NOVEMBER 15, 2024

After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. Hiring the right people can make or break your business.

Leadership

ChowNow

MAY 9, 2025

This doesnt mean cutting corners and sacrificing the customer experience; its about knowing where your money is going, spotting leaks early, and fine-tuning whats already working. A quick audit of your operating costs can uncover easy ways to save money and tighten up your systems.

Operations

7 Shifts

NOVEMBER 15, 2024

They play a big role in overseeing your inventory and attending to customer complaints. What would you do if a customer claims they were overcharged? How would you handle a conflict between a bar staff and a customer? What would you do if a regular customer becomes intoxicated and difficult to manage? what did you do?

Bar

ChowNow

MARCH 27, 2025

These metrics give you a clear picture of your delivery performancefrom order volume and customer retention to delivery speed and profitability. This might seem like a small detail, but it plays a big role in the overall delivery experience and significantly impacts customer experience. What Impacts Order Volume?

Delivery

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.

Operations

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Certification, a credential bestowed by the non-profit organization B Labs, is a way for businesses to address those concerns and more as they undertake an in-depth auditing process, and come out with a seal of authenticity around their sustainability and social responsibility claims and a branding kit to help promote it.

Certification

ChowNow

JULY 4, 2025

Dining habits change, food costs fluctuate, and customer preferences can shift depending on what’s trending. The reason why this happens can vary, but it’s usually one of these three scenarios: Regular customers are tired of ordering the same menu items and want to try something new.

Menu

The Restaurant Group

FEBRUARY 23, 2025

With a solid Restaurant Inventory Management system, your kitchen runs like a well-tuned engine, keeping operations smooth and your customers happy. Improving Operational Efficiency and Customer Satisfaction Orders are fulfilled on time without delays. Well-stocked kitchens ensure a seamless dining experience.

Inventory

The Restaurant Group

DECEMBER 8, 2024

Conducting a Food Waste Audit A food waste audit identifies where and how waste occurs in your restaurant. Menu Optimization for Waste Reduction A thoughtful menu design can minimize waste while offering dishes that excite customers. Test Before Launch : Conduct a soft launch to gauge customer interest.

Waste

Restaurant Engine

AUGUST 13, 2025

Nearly every one of your customers lands on your website at least once, so it’s a vital piece of your marketing. You want to conduct a website audit as the first step toward identifying and addressing weak spots, enhancing conversions, and strengthening your brand online. Your website is your digital storefront. Contact you.

Audits

QSR Automations

JUNE 10, 2025

Combination of comprehensive operations management platform with kitchen automation will help customers execute more efficiently and profitably BOSTON, June 10, 2025–Crunchtime Information Systems, Inc., These companies have highly complementary businesses and share many customers.

Technology

Lavu

APRIL 17, 2025

Personalized restaurant marketing using POS data is a powerful way to drive sales and foster customer loyalty. By tapping into the insights your POS system provides, you can tailor marketing efforts that speak directly to the needs and preferences of your customers. Key benefits: Track customer behavior (order frequency, visit times).

POS

Web Diner

MARCH 21, 2025

Hungry customers in your area are searching for their next meal right now. We have helped countless dining establishments transform their online presence into a customer-generating machine. Our local SEO specialists conduct thorough audits to identify gaps in these ranking factors. Is your business in the menu?

SEO

Lavu

MAY 2, 2025

With the right POS features for allergen management, restaurants can track ingredients, flag allergens, and communicate vital information quickly between staff and customers. In this guide, we’ll break down the top seven POS features you need to create a safer, more compliant dining experience while streamlining your operations.

Allergens

Lavu

NOVEMBER 29, 2024

Staff Training : Teach teams to assist customers and maintain accessible practices. 1) Quarterly Keyboard Navigation Tab order, focus indicators Weekly Mobile Responsiveness Touch targets, gesture support Bi-weekly Beyond these tests, creating accessible menus requires thoughtful planning and a focus on the user experience.

2024

Black Box Intelligence

JUNE 4, 2025

Preferences around value and experience evolve quickly. By combining decades of restaurant expertise, AI, guest experience management, and the best workforce and financial benchmarks, brands can make better choices backed by real data. Its about shaping the guest experience and redefining what competitive advantage looks like.

Marketing

Chowly

MARCH 7, 2025

Make every customer count Your digital presence needs to drive more orders and repeat business. Smaller, Digital-First Restaurants Are Taking Over Customers are ordering more takeout, delivery, and drive-thru, so restaurant spaces are shrinking. Customers want convenience, and theyre willing to pay for it.

2025

Paper Chase Accountancy

JULY 2, 2025

Staying Compliant and Audit-Ready The IRS, state tax authorities, and even local health departments have stringent requirements for financial record-keeping in restaurants. Neglecting regular financial updates can lead to significant penalties, interest charges, and the nightmare of an audit.

Cash Management

Lavu

MAY 2, 2025

Not only does it help you provide a more inclusive dining experience, but it also protects your business from potential legal risks. This step-by-step guide will walk you through the key requirements for making your digital menus accessible to all customers, including those with disabilities. adults living with disabilities.

Audits

Lavu

JULY 25, 2025

Improves Reporting: Offers custom templates, real-time data, and predictive tools to spot issues early. Handles Taxes Seamlessly: Automates tax calculations and creates clear audit trails. Switching to a smart POS system not only fixes reporting issues but also improves profitability and customer satisfaction.

POS

Chowly

JULY 31, 2025

Ads can drive traffic—but poor food quality, wrong pricing, or a messy pickup experience will drive them away just as fast. Sterling Douglass, CEO of Chowly There are dozens of 15-minute wins that add up to hours saved, better guest experiences, and more orders. Sterling Douglass, CEO of Chowly What to do: Audit your tech stack.

Mobile Ordering

Lavu

MAY 2, 2025

With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations. In this guide, well explore how to integrate effective allergen tracking into your POS system to stay compliant and protect every customer who walks through your doors.

Allergens

Paper Chase Accountancy

MAY 22, 2025

When handled correctly, tip reconciliation can help restaurants maintain control over their finances and avoid costly errors or audits. With it, you’re not just feeding hungry customers, but nourishing your business’s bottom line. – Accounts Payable & Receivable: Manages vendor invoices and customer payments.

Cash Management

Paper Chase Accountancy

JULY 25, 2025

Seasonality: Many hospitality businesses experience significant fluctuations in demand throughout the year. Average Spend per Customer/Cover (Restaurants): Essential for understanding menu performance and guest value. This frees up internal staff to: Focus on customer service and staff training. Develop marketing strategies.

Hospitality

Future Food

MAY 29, 2025

It has evolved into a central strategic asset, powering operations, enabling personalisation, and shaping how brands engage with customers and staff. Importantly, the system is iOS-compatible and mobile-friendly, giving operators flexible control over service flows and customer interactions.

Hospitality

Qu

AUGUST 11, 2025

The system may still “work,” but it’s costing you— in speed, data, dollars, and experience. Poor Customer Support (+ recent acquisition) If your POS vendor was acquired by a payments company, or you’re getting routed through endless tiers of “support,” you’re probably no longer a priority. Ready to See What's Possible?

POS

Paper Chase Accountancy

JUNE 2, 2025

Transparency : It promotes transparency, which builds trust among staff and customers. Regular Audits : Conduct routine checks to verify reported tips align with sales records. Regular audits are also necessary to verify the accuracy of the recorded data. Inaccurate records can lead to serious consequences.

Tip Distribution

Modern Restaurant Management

FEBRUARY 26, 2025

Are your customers always asking to take home some extras of your salsa, BBQ sauce, or house salad dressing? Step #6: Audit the Co-Packer Make sure they are GMP or Good Manufacturing Practice compliant. Do you just make “extra batches” and bottle it in your restaurant kitchen and slap a label on it? .”

Retail

Paper Chase Accountancy

AUGUST 5, 2025

With the right help, bars and eateries can focus on what they do best—serving delicious food and providing excellent customer service. Hospitality accountants in London suggest regular financial audits for transparency and uncovering potential financial issues. Regular financial audits to identify and correct discrepancies early on.

Cash Management

Paper Chase Accountancy

JUNE 16, 2025

Key Takeaways Outsourcing bookkeeping services enhances operational efficiency, allowing NYC restaurants to focus on customer experience and growth strategies. They’re also well-versed in dealing with audits, offering invaluable support should your restaurant face one. The benefits are clear.

Cash Management

Restaurant Engine

JUNE 14, 2025

Execute a timely restaurant rebrand to refresh your restaurant and draw in new customers. If you do it poorly, you may waste time and money and even alienate loyal customers. If all those things are positive, you may find that refreshing your image revives customer interest in your restaurant. Who is your ideal customer?

Social Media

Paper Chase Accountancy

MAY 30, 2025

IRS Audits: Inaccurate or incomplete records can trigger costly and time-consuming IRS audits, leading to significant penalties and fines. Best Practices for Restaurant Bookkeeping Even with the best tools and outsourced support, adopting key best practices will ensure your restaurant’s finances remain pristine and audit-ready.

Bar

Paper Chase Accountancy

JULY 24, 2025

They manage financial tasks like budgeting, auditing, and revenue management across diverse business operations. Consider these factors when making your choice: Experience in the industry: You need an accountant who’s familiar with the unique challenges and opportunities present in hospitality.

Book

Chowly

MARCH 14, 2025

Let Your Digital Storefront Work for You Your digital storefront is the face of your restaurant onlineand in todays world, its often the first thing a customer sees. According to a study by the National Restaurant Association, 70% of customers prefer ordering directly from a restaurants website. The best part? They wont blink.

Audits

Paper Chase Accountancy

MAY 21, 2025

Accounts Payable and Receivable Management: Efficiently handling vendor payments and customer invoices to optimize cash flow. Performance Dashboards and KPI Reporting: Creating customized dashboards that provide real-time insights into key performance indicators (KPIs) relevant to the hospitality sector. Opera, Cloudbeds)?

Hospitality

Paper Chase Accountancy

MAY 20, 2025

Therefore, outsourcing can be a strategic move, enabling restaurant owners to leverage expert knowledge, save time and money, and focus on what they do best: providing a memorable dining experience. A strategic approach to bookkeeping should involve: Regular financial audits to ensure accuracy and compliance.

Cash Management

Paper Chase Accountancy

JUNE 12, 2025

These services need to be customized to meet the unique needs of various establishments such as hotels, restaurants, and nightclubs. Credibility and experience are key factors in making this choice. Customization, therefore, isn’t just a luxury; it’s a necessity in the hospitality industry’s financial strategy.

Hotels