ChowNow

MAY 2, 2025

In this article, you will learn: What the data really says about how often restaurants fail The most common reasons behind restaurant failure and how to avoid them The strategies successful restaurants use to beat the odds Lets start with what the numbers actually say and what they dont. Create a buffer for unexpected expenses and slow times.

Email Marketing 195

Email Marketing Social Media Cash Management Customer Service 195

ChowNow

MAY 9, 2025

In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

7 Shifts

OCTOBER 28, 2024

Knowing how to calculate and optimize your customer acquisition cost (CAC) can help you make smarter decisions about your marketing and advertising strategies. CAC lets you get a clearer view of how your marketing efforts impact your bottom line.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

ChowNow

MARCH 20, 2025

Managing Orders Across Multiple Platforms is a Nightmare The Problem: Anyone whos tried to manage multiple third-party platforms on a busy night knows this problem all too wellwith multiple systems running independently, staff are forced to juggle tablets, manually enter orders into the POS, and scramble to keep everything running smoothly.

Operations 195

Operations Online Ordering Customer Service Mobile Ordering 195

ChowNow

MARCH 27, 2025

In this article, youll learn: The 10 KPIs for online food delivery every restaurant should monitor Why these metrics matter to your business How to track and improve them Lets dive into the KPIs that can make or break your online delivery strategy. Printed labels and checklists: Attach receipts and verify modifiers before handoff.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

7 Shifts

OCTOBER 22, 2024

If you feel that digital marketing isn’t giving your local restaurant the results you need, then it's time to explore more targeted strategies. Local restaurant marketing can help you reach your target audience more effectively. Local restaurant marketing can help you reach your target audience more effectively.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

ChowNow

MARCH 14, 2025

Marketing and Customer Engagement Even the best-run restaurant wont thrive if no one knows about it. A strong marketing strategywhether through social media, email campaigns , or loyalty programs helps bring in new customers and keep existing ones coming back.

Operations 195

Operations Management Management Front of House 195

ChowNow

MARCH 28, 2025

Its powering voice assistants, helping people write emails faster, and even suggesting what to watch or where to eat next. AI for Enhancing Marketing and Customer Engagement AI can also help you build stronger, more meaningful relationships with your customers. Artificial intelligence (AI) is everywhere right now. The short answer?

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

The Rail

NOVEMBER 1, 2024

In this article, we’ll explore the key tech innovations that are simplifying restaurant relocation and helping owners make a seamless transition to their new space. Cloud POS Systems for Seamless Transactions Point of sale (POS) systems are the backbone of restaurant operations.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

7 Shifts

DECEMBER 11, 2019

Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. These are either percentage-based or fixed dollar costs that go to marketing and operations for the entire business. A strong franchisor-franchisee relationship can be a thing of beauty.

Franchise 435

Franchise Franchising Email Marketing Communication 435

The Rail

DECEMBER 2, 2024

In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65 The graph below illustrates how these models interact within the market: 1. If so, you’re not alone.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Restaurant Business

JUNE 6, 2025

She previously served as editor in chief of Winsight Grocery Business View All Articles by This Author Want breaking news at your fingertips? News Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. Get today’s need-to-know restaurant industry intelligence.

Fast Casual 147

Fast Casual Leadership 2025 2024 147

Restaurant Business

JUNE 5, 2025

View All Articles by This Author Want breaking news at your fingertips? News independents chefs Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. Get today’s need-to-know restaurant industry intelligence.

Fast Casual 147

Fast Casual Leadership 2025 Loyalty Program 147

7 Shifts

FEBRUARY 10, 2023

When we started our restaurant, marketing meant the Yellow Pages and billboards. Now marketing is Yelp and TikTok. I remember reading an article on RestaurantOwner.com that said just because a restaurant is busy doesn’t mean it’s profitable. What do you use for marketing? What about email or text marketing?

Social Media 370

Social Media Email Marketing Technology 2007 370

7 Shifts

SEPTEMBER 16, 2021

Whichever way you go, remember that for every new restaurant you open, you'll need to conduct any necessary market research and document your planning process with a business plan and a feasibility study. You may also benefit from diversification in your market, particularly if you'd like to open your next location close to an existing one.

Management 370

Management Management Document Hiring 370

7 Shifts

AUGUST 18, 2024

You'll have late nights and have to work on weekends and public holidays The market is saturated with loads of competition. This document will outline your bar's concept, menu, marketing strategy, and financial projections. Sourcing the Right Equipment Your budget, target market, and concept will dictate your equipment needs.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

APRIL 2, 2020

Customers can also sign up on the website to receive email updates as new information is posted on the site. Customers can also continue to leverage the Company’s e-commerce portal SGProof.com in markets where available for online ordering and self-service. TransAct® Technologies Incorporated is offering its BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Lavu

JUNE 26, 2025

Well, accounting brings deep insights into the financial status of your business and its performance in the market. When organizing you chart of accounts, you may consider breaking these elements into subcategories like marketing budget, cost of goods sold, total sales figures, and inventory. So, what is restaurant accounting?

2025 113

2025 Cash Management Point of Sale POS 113

7 Shifts

MARCH 27, 2020

Read through our article on how to pivot your restaurant to takeout & delivery to see if leveraging these revenue channels is an option for your business. Sending an announcement in your email newsletter Updating your hours on your Google listing, Yelp page, TripAdvisor profile, etc. Which dishes on your menu are the most popular?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

MARCH 10, 2022

TouchBistro - a point of sale (POS) app for iPads - allows servers to take payments tableside, managers to monitor sales activities, and accountants and administrators quick access to valuable performance trends. Square POS App. Square is one of several options for a restaurant POS and payments software. Try 7shifts for Free.

Management 195

Management Management Operations Point of Sale 195

ChowNow

FEBRUARY 27, 2024

Effective restaurant marketing means reaching diners wherever they are. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing? Why mobile marketing for restaurants? In today’s world, that means their mobile devices.

Marketing 195

Marketing Mobile Ordering Email Marketing Online Ordering 195

The Restaurant Times

OCTOBER 21, 2020

Choosing the right bakery POS system is essential for your business to deliver the perfect customer experience. This article discusses the top bakery POS features that owners must look for while choosing a bakery management solution for their business. . Top Features That You Should Look For In A Bakery POS.

POS 98

POS Inventory Loyalty Program Online Ordering 98

Next Restaurants

AUGUST 17, 2022

In today’s article, we will walk you through the best five security tips in restaurants. Never Open Suspicious Email Attachments. It can be done via an email attachment from an unknown sender, which can install any ransomware or malware to pilfer the user names and passwords. You may refer to the email provider for instructions.

Email Marketing 153

Email Marketing Certification Employee Relations Online Ordering 153

BNG Point of Sale

NOVEMBER 20, 2020

POS systems are devices used by waiters and managers to place orders at tables, online, and communicate them to the kitchen. POS systems also aid your restaurant with online orders, helping customers place orders for pickup or delivery. What is a restaurant ordering system? It even allows for credit card payment. Online Reservations.

POS 98

POS Ordering Online Ordering Mobile Ordering 98

MBB Hospitality

DECEMBER 22, 2024

This article explores how online ordering is advancing and highlights the key concerns for businesses aiming to stay competitive. According to a report by Statista , the online food delivery market in the U.S. This model reduces overhead costs and enables rapid expansion into new markets.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

7 Shifts

JUNE 16, 2024

This is where being well-equipped with a fool-proof restaurant marketing plan comes in. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. a boycott).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

SpotOn

JULY 9, 2024

Among the newly recognized "Big 4" cloud-based POS systems for restaurants—Toast, Square, Clover, and SpotOn—SpotOn is the undisputed leader in Quality of Support and Ease of Use. The company attributes its success to its commitment to helping restaurateurs tackle an ever-growing list of challenges needed to thrive. 

Point of Sale 115

Point of Sale 2024 Email Marketing POS 115

Goliath Consulting

MARCH 19, 2021

According to Theresa Navarra from Upserve, a restaurant POS and management software company based in Providence, RI, this is especially true for restaurant industry workers who face a high degree of stress every day (5). You can read more about what work culture is and how you can make a great one in our previous blog article here (17).

Recruiting 195

Recruiting Small Business Magazine Hiring 195

Social Hospitality: Restaurants

JULY 5, 2019

Digital marketing has revolutionized the marketing landscape, especially for restaurants. Even if your restaurant is well established, you have to keep up with current marketing trends in order to remain competitive. Are you marketing your restaurant in the right way? Are you marketing to the right people.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

BNG Point of Sale

APRIL 22, 2020

Handheld POS Systems Are A Popular Option For Mobile Businesses, Learn More About How They Work. With the latest technology available for businesses, now many bars, restaurants, and cafes can use a point of sale system that fits in a pocket with similar features to a full POS system. Handheld POS systems save you time.

POS 86

POS Loyalty Program Point of Sale Mobile Ordering 86

Lavu

FEBRUARY 21, 2025

Features and Tools Comparison Lavu ‘s Features for Restaurants Lavu’s POS system is tailored for the unique demands of restaurant operations. Square also includes tools for marketing, gathering customer feedback, and managing employees. There are three main tiers: Basic , Advanced , and Enterprise.

POS 78

POS Small Business Customer Service Inventory 78

Restaurant Engine

MAY 24, 2022

Thinking about a POS system? Because it’s so important, we’re going to look at how a POS (point of sale system) can better your customers’ experience. In this article, we uncover the five customer benefits of introducing a POS System. #1: When you add a POS system , you can meet the needs of all of your customers.

POS 59

POS Loyalty Program Customer Experience Point of Sale 59

Restaurant Engine

APRIL 9, 2025

In this article, we look at managing your online reviews and how to turn feedback into positive outcomes. However, if you proactively manage your online feedback, you can turn negative experiences into learning opportunities and positive experiences into powerful marketing tools. Is your website ready to showcase your reviews?

Management 52

Management Management Website Management Email Marketing 52

BNG Point of Sale

OCTOBER 13, 2021

Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. Business owners have many POS systems from which to choose. Business owners have many POS systems from which to choose. Different Types of POS Systems. Features of a POS System.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

The Restaurant Times

JULY 13, 2020

This article discusses how restaurant operators can capture customer data, and use it to their advantage. . Generating Repeat Business: As personalization is the key to establishing long-term customer loyalty, this data helps marketers create personalized offers and give regular customers an exclusive experience.

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

Touch Bistro

APRIL 28, 2021

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. In other words, gift card marketing is a valuable way to diversify your revenue stream, while increasing customer volume – two factors that are essential to business recovery in 2021.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

The Restaurant Times

DECEMBER 28, 2020

This article uncovers some stellar ways to increase the customer retention rate in your restaurant in the UAE. . POS integrated CRM also tells you about your customers’ preferences and their revenue potential, which you can use to run marketing campaigns. Effective Online Marketing.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98