7 Shifts

OCTOBER 28, 2024

However, it’s best to understand how cost-effective your current customer acquisition efforts are before dedicating resources to it. Knowing how to calculate and optimize your customer acquisition cost (CAC) can help you make smarter decisions about your marketing and advertising strategies.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

ChowNow

MARCH 28, 2025

AI isnt about replacing peopleits about making everyday tasks faster, smarter, and easier to manage. AI is no longer just a buzzword, its a reality that is reshaping how restaurants operate, interact with customers, and make decisions. Computer Vision : This uses cameras and AI to see whats happening.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

OCTOBER 28, 2024

It just goes to show how important drink pricing and cost management are to maximizing profits. In this article: How to calculate your profit margin for your bar What is the average profit margin for bars? Bars that effectively manage their inventory and reduce waste tend to maintain higher margins.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

7 Shifts

OCTOBER 22, 2024

Whether through supporting local charities or participating in food drives, local restaurants can become go-to places for customers who want to support their community. It helps allocate resources directly to those who are most likely to become loyal, repeat customers.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. ” NCR wants to help its restaurant customers during this difficult time. restaurant employees financially impacted by the coronavirus crisis.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. This was the top craving identified in the sixth wave of the Consumer Coronavirus Behavior research conducted by TheCustomer, Brand Keys, the New York-based brand loyalty and customer engagement consultancy, and Suzy, the on-demand research software platform.

Food Safety 511

Food Safety Front of House Back of House Seating 511

ChowNow

JULY 17, 2024

A well-crafted operations plan not only ensures consistency and quality but also helps you manage resources effectively and achieve long-term success. In this article, we’ll walk through a comprehensive guide on how to write an operations plan for your restaurant, complete with examples.

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. There are flyers and social posts to promote takeout offerings, and signage to instruct customers on food pick-up policies. looks to flatten the curve.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

Restaurant Engine

JUNE 22, 2022

A POS is really worth it because it lets your customers take ownership of their payment options. With the global point of sale (POS) market growing at exponential rates , you may be wondering if a POS system is really worth the investment for your restaurant. First, let’s define the POS system. tweet this).

POS 111

POS Point of Sale Mobile Ordering Cash Management 111

7 Shifts

AUGUST 18, 2024

Opening and owning a bar is one of those unique life experiences; you have no idea what it will be like until you actually go for it. This could be a good choice if you find a business that is already established and has a loyal customer base. These elements need to work together to ensure your customers understand what you're about.

Bar 370

Bar License Email Marketing Customer Service 370

Social Hospitality: Restaurants

DECEMBER 1, 2019

Not to mention: you must always deliver a memorable experience for customers. Technologies for Restaurant Management. It’s tricky to run and manage a restaurant. A manager can request evidence (a photograph of the floor or input of the oven’s temperature) of the employees’ completion of the tasks.

Technology 195

Technology Website Management Entertainment Mobile Ordering 195

Harbor Touch

MARCH 2, 2025

If you manage a restaurant or sling plates as a server, youve probably noticed tech creeping into every corner of the industry. The Internet of Things (IoT) isnt just a buzzword; its changing how restaurants run, from keeping customers happy to making life easier for you and your team. Thats AI at work. Thats no accident.

Communication 78

Communication Operations Back of House Inventory 78

7 Shifts

MARCH 27, 2020

Read through our article on how to pivot your restaurant to takeout & delivery to see if leveraging these revenue channels is an option for your business. What measures can you take to make customers feel more comfortable ordering from you? Make sure that staff know about your COVID-19 restaurant closure before customers do.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Restaurant Engine

JULY 13, 2022

You can improve productivity with the right POS system. You know that a point-of-sale system (POS) is great for your customers, enabling them to have a bit more control when ordering or paying for their meals. Did you know, though, that a POS system is great for managing your business and improving your efficiency?

POS 102

POS Website Management Point of Sale Inventory 102

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps. Try 7shifts for Free.

Management 195

Management Management Operations Point of Sale 195

ChowNow

FEBRUARY 27, 2024

Mobile marketing is promoting your business on customer’s mobile devices like phones, tablets, and other handhelds. Common channels for mobile marketing include mobile-friendly websites, text messages, push notifications, social media, and more. You’re probably reading this article from one right now. Where to start?

Marketing 195

Marketing Mobile Ordering Email Marketing Online Ordering 195

MBB Hospitality

DECEMBER 22, 2024

The way consumers interact with restaurants has changed significantly in recent years, driven by technological advancements and shifting customer expectations. This article explores how online ordering is advancing and highlights the key concerns for businesses aiming to stay competitive.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

7 Shifts

JUNE 16, 2024

After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. Customers today strongly believe in the importance of social responsibility.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

BNG Point of Sale

NOVEMBER 20, 2020

This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. Getting an order wrong damages your profit and customer retention. The answer lies in restaurant ordering systems.

POS 98

POS Ordering Online Ordering Mobile Ordering 98

Restaurant Engine

APRIL 9, 2025

This is why its essential to manage your restaurants online reviews effectively. In this article, we look at managing your online reviews and how to turn feedback into positive outcomes. These reviews influence your customers choices of where to eat in your hometown more than traditional advertising.

Management 52

Management Management Website Management Email Marketing 52

Social Hospitality: Restaurants

JULY 5, 2019

Use vivid images on each account to arrest the eyes of customers. Post pictures of your customers, staff, interiors, and more. Videos can be engaging than images. ” button that redirects people to your online ordering website, for example. Categorize your customers into different groups like active, new, etc.,

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

Restaurant Engine

MAY 14, 2025

Celebrate your customers with loyalty programs and grow your retention rate. Even more compelling, Metrobi also found, Customers would increase their spending at a restaurant by 35% if it offered a compelling loyalty program. In this article, we look at why rewards matter and how to go about setting a program up.

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

Lavu

FEBRUARY 21, 2025

Square is better for small businesses like flower shops or specialty stores, thanks to its simple setup, and basic tools for payment and inventory management. Features and Tools Comparison Lavu ‘s Features for Restaurants Lavu’s POS system is tailored for the unique demands of restaurant operations.

POS 78

POS Customer Service Small Business Inventory 78

The Restaurant Times

FEBRUARY 14, 2021

Customers are now seeking convenience and expecting timely and hygienic doorstep delivery options. As the trend of online ordering is at its peak, it is also gaining importance for restaurants for enhancing customer loyalty and boosting the ROI. How To Enhance Customer Loyalty By Customizing Your Online Ordering System.

Online Ordering 98

Online Ordering Ordering Mobile Ordering Social Media 98

The Restaurant Times

JULY 14, 2020

Customers are now seeking convenience and expecting timely and hygienic doorstep delivery options. As the trend of online ordering is at its peak right now, it is also gaining importance for restaurants in terms of enhancing customer loyalty and boosting ROI. How To Optimize Online Ordering Experience And Increase Customer Loyalty.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

The Restaurant Times

SEPTEMBER 10, 2021

Delivering a good customer experience is another reason many restaurants are exploring new avenues by adopting new technologies. One way restaurateurs have been turning the tables is by deploying versatile POS (Point of Sale) software to automate their restaurant and cloud kitchen operations. . Kitchen Management.

POS 59

POS Operations Website Management Online Ordering 59

Restaurant Engine

MAY 24, 2022

Thinking about a POS system? Your customers will thank you. As a restaurant owner or manager, you know how important the overall consumer experience is to the success of your restaurant. What your customers experience with your restaurant is as important as the food they eat.

POS 59

POS Loyalty Program Customer Experience Point of Sale 59

The Restaurant Times

FEBRUARY 16, 2021

The restaurant technology trends mentioned in this article will help restaurants to stay competitive and be able to better align better with any unforeseen changes or upcoming trends in the year 2021. . A wifi-enabled Contactless Dining Feature is probably the safest bet for customers to place an order on their mobile devices.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

The Restaurant Times

JULY 13, 2020

Customer Data is vital for the long term sustainability of any business. However, for the restaurant business, customer data is also integral for growth and expansion. This article discusses how restaurant operators can capture customer data, and use it to their advantage. .

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

Izettle

OCTOBER 25, 2021

But an omnichannel experience is just as important for your customers, too. What we discovered: The average omnichannel merchant completes 32% more transactions per month than the average non-omnichannel merchant * Omnichannel merchants are less reliant on repeat customers. Is an omnichannel solution right for your customer?

Customer Experience 98

Customer Experience Customer Service Website Management Inventory 98

Restaurant365

OCTOBER 27, 2021

With the surge in digital ordering, restaurants need to ensure that their tech strategy includes integrations that streamline menu management. This article was published in Hospitality Technology. With the increase in digital ordering – both on- and off-premise – menu management has taken on a whole new meaning.

Menu 78

Menu Website Management Point of Sale Inventory 78

Deliverect

AUGUST 15, 2020

If you want to compete in today’s bustling marketplace, you need to be reaching customers through as many channels as possible. POS providers offering ordering services. Since 2010, TouchBistro has built up a name as the iPad POS specialist, offering portable restaurant ordering and payment solutions via tablets. Touchbistro.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

BNG Point of Sale

OCTOBER 13, 2021

Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. Business owners have many POS systems from which to choose. Label printer.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

The Restaurant Times

JUNE 11, 2020

A cloud kitchen business primarily accepts orders online from third-party online food aggregators and its own online ordering enabled website. Restaurants have introduced Contactless Delivery, wherein the delivery executive delivers the food order without any physical contact with the customer. . vi) Operator Managed Cloud Kitchens.

Online Ordering 87

Online Ordering Kitchen Safety License Website Management 87

The Restaurant Times

SEPTEMBER 17, 2020

This article explains how restaurants in Saudi Arabia can master the online ordering system and increase delivery orders. . The efficient use of technology can significantly improve food delivery service and online ordering experience for both restaurants as well as consumers. Create A Stellar Online Menu. Provide Great Service.

Online Ordering 52

Online Ordering Customer Experience Food Order Delivery 52

The Restaurant Times

JUNE 4, 2020

Like any other restaurant format, the cloud kitchen business also requires a proper strategy and in-depth research about the market and customers. In this article, we will uncover some essential tips and secrets to running a successful cloud kitchen business. . Manage Orders Centrally . Follow Proper Staffing Practices.

Website Management 80

Website Management Online Ordering Mobile Ordering Food Order 80