Modern Restaurant Management

MARCH 24, 2023

When staff are unable to answer basic questions about your gluten-free menu, or ask inappropriate questions of guests who inquire about gluten-free options, consumers may have doubts about your ability to ensure their safety or prepare a dish that meets their dietary needs. The first step is to clearly identify any gluten-free dishes.

Training 449

Training Front of House Kitchen Safety Allergens 449

Modern Restaurant Management

JULY 22, 2021

Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably. Restaurants will have to continue providing exceptional service in terms of technology, too. Online Ordering Will Continue to Thrive.

Allergens 520

Allergens Online Ordering Fast Casual Food Safety 520

7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Food allergies. Food Service, Kitchen, & Hospitality Tech. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

NOVEMBER 12, 2020

Reviewing health and safety protocol. Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. Customer service training Customer service is the cornerstone of hospitality. Health and safety are even more pertinent during and after the COVID-19 pandemic.

FOH 307

FOH Food Safety BOH Customer Service 307

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 332

2024 Loyalty Program Customer Experience Food Safety 332

Modern Restaurant Management

JANUARY 7, 2020

Great service can make up for poor food, but great food cannot make up for poor service. All food service managers want employees to be trained in the following key areas: Knowledgeable about the menu and menu item specifications. Allergens–especially on new menu items or specials.

Allergens 295

Allergens Food Safety Customer Service Training 295

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. They are North America’s first “real”​ online video-based, food safety course. Meet our current Partners and see what they have to offer.

Front of House 195

Front of House Back of House Online Ordering Certification 195

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. They are North America’s first “real”​ online video-based, food safety course.

Front of House 195

Front of House Back of House Online Ordering Certification 195

Perfect Daily Grind

JUNE 21, 2020

Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. According to UK-based consumer intelligence firm Brandwatch, one of the biggest challenges for the food and beverage industry is staying up to date with consumers’ wants and needs. But quality isn’t enough to win you customers.

Café 179

Café Consumer Goods Customer Experience Sustainability 179

The Rail

JANUARY 15, 2024

Embracing the Restaurant Cleanliness Basics Regardless of where your restaurant stands, embracing the basics surrounding food and personal hygiene is always a fantastic idea. This involves taking into consideration the details that a customer typically interacts with during their restaurant experience — like the bathroom.

Kitchen Safety 130

Kitchen Safety Food Safety Allergens Food Supply 130

Hot Schedules

JANUARY 29, 2020

The Rise of Food Allergies. million children) are managing food allergies. require emergency medical attention from contact with a food allergen. Accurate allergen information is critical to guarantee your guests’ safety. And how to keep your guests safe and happy. R oughly 15 million Americans (including 5.9

Allergens 78

Allergens Food Food Safety Kitchen Safety 78

360Training

JUNE 11, 2020

Foodborne illness can happen at home, but approximately 60% of outbreaks trace back to restaurant service. What can restaurants, food trucks, and other professional kitchens do to prevent foodborne illness? Cross-contamination is a common way for pathogens and other contaminants to end up on a customer’s plate.

Allergens 78

Allergens Front of House Kitchen Safety Food Safety 78

Modern Restaurant Management

MARCH 25, 2020

Maybe the absolute last thing any restaurant wants to focus on are food safety regulations such as the Food Safety Modernization Act (FSMA). Maybe the absolute last thing any restaurant wants to focus on are food safety regulations such as the Food Safety Modernization Act (FSMA).

Food Safety 362

Food Safety Audits Food Allergens 362

Ken Burgin

JUNE 6, 2023

Questions could range from ingredients of dishes to potential allergens. Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

The Food Corridor

JANUARY 4, 2022

Chefs and caterers are always looking to reach more members of the public with their delicious food. With private events difficult to arrange and more consumers happy to order food for delivery, caterers and independent chefs have new opportunities; and therefore, need new ways to connect with customers. Hungry House.

Catering 105

Catering Food Online Ordering Kitchen Safety 105

Modern Restaurant Management

MARCH 13, 2023

In the waning days of 2022, FDA issued an updated Food Code with several important updates. economy, and the Food Code impacts virtually every American. Let’s examine the key new provisions of the 2022 Food Code. Many of the key changes in the 2022 Food Code relate to food allergens.

2022 471

2022 Allergens Food Food Safety 471

Apicbase

JULY 26, 2024

This fragmentation prevents restaurants from gaining a comprehensive understanding of their sales, inventory, recipe, and food cost data. Without integrated systems, multi-unit restaurants struggle to monitor location performance, food costs, and other key metrics. This makes it difficult for you to make informed decisions.

Back of House 52

Back of House Allergens Front of House Food Supply 52

Apicbase

MAY 21, 2024

That means balancing brilliant ideas with practicality and taking the time to consider all variables that can impact food costs , menu scalability, and customer first impressions. Menu Planning Tailoring your menu to perfection for a dining experience that keeps customers coming back for more.

Menu 52

Menu Dietary Restrictions Allergens Seasonal Menu 52

Apicbase

APRIL 5, 2024

When thinking about restaurant automation, imagining a future where AI-powered androids shake cocktails and drones drop food deliveries through your skylight is fun. But automation in food service is much more than that. Production planning software transforms food production from a paper-based chore to a digital process.

Back of House 52

Back of House Front of House BOH Point of Sale 52

Apicbase

NOVEMBER 28, 2022

Food traceability is compulsory for many food companies in the US, Europe, and the UK. These businesses are accountable for any safety issues in their supply chain and must have information on traceability for the goods they grow, distribute, and sell. But that’s not the only reason why food traceability has gone mainstream.

Tip Distribution 52

Tip Distribution Kitchen Safety Food Supply Food Safety 52

Apicbase

JULY 22, 2024

There is more remote work, sustainability has become essential for business, and competition from food delivery services, local restaurants, and retail is fierce. “We help our customers streamline their back-of-house processes, achieve a healthy bottom line, and go for zero waste.” Markets and demand have changed.

Catering 52

Catering Sustainability Technology Employee Relations 52

Black Box Intelligence

DECEMBER 10, 2021

Technology in restaurants can be a game-changer for the customer experience, employee workflows and the bottom line. Restaurants like Chili’s have implemented new technology and processes to increase service efficiency and improve the guest experience. A contactless menu experience benefits customers and restaurant operators.

Technology 52

Technology Online Ordering Employee Relations Kitchen Safety 52

Apicbase

JUNE 11, 2024

Inefficiencies in a restaurant’s supply chain can increase costs, disrupt operations, and drive customers to competitors. Implementing these will improve your system, resulting in: Increased value for your operation through higher purchasing power and lower food costs. Ensuring customer health remains a top priority.

Supplies 52

Supplies Management Management Food Supply 52

Touch Bistro

MARCH 25, 2021

Start with the one we’ve created below, then customize it to meet the needs of your business. Go over important topics like: Job responsibilities COVID-19 safety procedures Hygiene Uniform Systems and tech Attendance Customer service Security – including your restaurant loss prevention strategy Opening and closing shift procedures.

Hiring 52

Hiring Employee Relations FOH BOH 52

The Restaurant Times

OCTOBER 29, 2020

He provides consultancy & project management services to a variety of clients, acting as the de facto sales & marketing lead on their behalf. Adhering to the social distancing guidelines and following government-mandated safety protocols is also critical for running a restaurant, amid the pandemic. adds Raymond. .

Kitchen Safety 40

Kitchen Safety Operations Guest Recovery Food Safety 40

Apicbase

MAY 8, 2024

MarketMan offers tools for automating invoicing, recipe costing, and food cost calculations, making it a popular choice among restaurateurs. However, with numerous similar systems available, tailored to various types of food service operations and specific use cases, you might ask, ‘Which software is the best fit for my business?

Inventory 52

Inventory Food Supply Back of House Kitchen Safety 52

Modern Restaurant Management

NOVEMBER 18, 2019

With the season of food and Thanksgiving when holiday food is at the forefront, what are defined standards and procedures that restaurants should keep top-of-mind to set the expectations regarding food handling and preparation during the holiday rush? Cool foods rapidly to get out of the Temperature Danger Zone.

Food Safety 385

Food Safety Food Allergens Seasonal Menu 385

Apicbase

MARCH 28, 2024

Most successful food businesses are now multi-unit and multi-channel. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on. Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

NOVEMBER 2, 2023

Alongside wild stories detailing how foodborne illnesses can happen, Shaw offers practical solutions to avoid food safety breaches. By the end of the book, readers will know how to protect themselves (and their customers). Read on for an excerpt from "Who Watches the Kitchen?" " Why write this book now? Francine L.

Kitchen Safety 474

Kitchen Safety Food Safety Allergens Employee Relations 474

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. Army as First Lieutenant at Fort McPherson, Ga.,

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

360Training

JANUARY 14, 2019

A recall is by far one of the most devastating things that can happen to any brand in the food industry. Fortunately, they can take several proactive measures such as implementing food safety initiatives in order to maintain quality and safety in the production process. Establish a Plan. Examples include E.

Food 60

Food Kitchen Safety Food Safety Allergens 60

Culinary Digital

MAY 16, 2022

Trend #1: Health consciousness, nutrition, & wellness According to research enacted by Statista, 64% of consumers regard healthfulness as a significant factor of consideration when buying food and beverages. In other words, the foodservice industry needs to offer more healthy foods to appeal to growing segments of the consumer population.

Technology 52

Technology Food Safety Kitchen Safety Online Ordering 52

Modern Restaurant Management

APRIL 30, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The FASTER Act makes sesame the ninth food that manufacturers must identify on prepackaged labels. Legislation.

2021 454

2021 Allergens Restaurant Law Employee Relations 454

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. " Demand for Contactless. The sheer convenience.

2020 402

2020 Mobile Ordering Online Ordering Food Order 402

360Training

APRIL 23, 2019

To understand the difference between cleaning and sanitizing—and why it’s important to both clean and sanitize—let’s start with food-contact surfaces. Anything that touches food is a food-contact surface: knives, pots, counters, containers, dishes, and even your hands. So, when should you clean and sanitize food surfaces?

Food Safety 84

Food Safety Kitchen Safety Allergens Magazine 84