Lavu

JULY 18, 2025

But even the most experienced operators can fall into traps that hurt customer experience and profits. While the end-product of a quick-serve restaurant is to provide fast food to hungry customers, there are common mistakes in the industry. The good news? Most of them are avoidable with the right tools and awareness.

Customer Service

Apicbase

OCTOBER 25, 2024

Your dishes must delight customers, but they can’t be too costly to produce. You need to manage everything from costs and inventory to menu design to get this balance right. It’s the systematic process of planning, designing, updating, and maintaining your menu to maximise profitability while enhancing customer satisfaction.

Menu

Modern Restaurant Management

DECEMBER 17, 2024

Restaurants will continue to invest in comprehensive Back-of-House Technologies Following the pandemic, restaurants focused heavily on Front-of-House technology to streamline and digitize the diner experience. While features like ordering and paying via QR codes have become the norm, Back-of-House systems have lagged in sophistication.

2025

Apicbase

JULY 28, 2025

They’re asking: “Can you help us build a reliable, scalable inventory process that actually improves our margins?” Managers have full control and advanced capabilities, while kitchen teams, using their tablets, only see what they need to place orders, count stock, view recipes, and access allergen information. Each solves a problem.

Hospitality

Apicbase

JULY 16, 2025

They’re asking: “Can you help us build a reliable, scalable inventory process that actually improves our margins?” Managers have full control and advanced capabilities, while kitchen teams, using their tablets, only see what they need to place orders, count stock, view recipes, and access allergen information. Each solves a problem.

Hospitality

Modern Restaurant Management

MARCH 28, 2024

It can also provide full sourcing and ingredient listings that are needed for menu creation to serve customers with special requirements. The 2D barcode can be used to contain the required additional data for FSMA Rule 204 traceability, as well as marketing and consumer-facing information to enrich the brand experience.

Information

Modern Restaurant Management

AUGUST 22, 2024

Then it’s a matter of leveraging their strengths, including unique menu offerings, fresh and high-quality ingredients, community engagement, and a full dining experience. "Guests want to know what items are included in each dish, where the products come from, and other information like allergens.

Allergens

Modern Restaurant Management

JULY 22, 2021

Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably. Restaurant owners have learned that such data is a priceless resource for improving customer relationships and, ultimately, increasing profits.

Allergens

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef Showcases – Consumers are hungry for culinary experiences curated by chefs.

2024

Modern Restaurant Management

APRIL 26, 2024

To keep up, restaurants need systems that can quickly check if dishes contain allergens and alert staff. This requires technology that can analyze ingredients against common allergens and instantly inform the kitchen and serving staff. When customers pay and note their dietary needs, the kitchen gets an alert.

Dietary Restrictions

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.

Front of House

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. This is not just about a meal; it's a curated journey of flavors designed for the ultimate romantic experience. Why the buzz?

2024

The Rail

OCTOBER 18, 2022

And more and more restaurants and hospitality businesses are turning to chatbots to assist customers with everything from placing orders to managing reservations. For example, AI in chatbot technology is changing how restaurants interact with guests and is altering the customer experience. Customization.

Online Ordering

Social Hospitality: Restaurants

DECEMBER 1, 2019

Not to mention: you must always deliver a memorable experience for customers. One such software, Nutritics, also calculates dishes’ allergens, calories, and nutrition based on inputted recipes. Inventory management software is also critical. Buzztime offers tablets that let customers play trivia and poker games.

Technology

ChowNow

OCTOBER 19, 2023

With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. Learn More Toast Toast empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests.

Front of House

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024

ChowNow

OCTOBER 18, 2023

With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. Learn More Toast Toast empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests.

Front of House

The Rail

OCTOBER 14, 2022

Let’s look at four management tips you can put into place to create and promote an allergen-friendly establishment. However, you can mitigate those issues by training your staff as much as possible on food allergens and how to avoid them. Identify Allergens on Your Menus. Train Your Staff.

Allergens

Cheetah

JANUARY 20, 2022

Efficient Inventory Management with Bite Size Menus. Studies show that more options, even when it comes to food, makes customers less confident in their menu choices and reduces overall satisfaction. Of course, a menu should cater to various tastes with a diversity of flavors, textures, allergens, and even calorie count.

Seasonal Menu

The Rail

MAY 15, 2024

They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs. It’s perfect for a quick bite, personal dining experience, or when guests are on the go. Let's talk about the advantages of counter service: Faster service and quicker turnover of tables/customers.

Fast Casual

Hot Schedules

DECEMBER 6, 2019

Employees have better shifts and the guests experience the best-possible level of service. Inventory Management and Prep Planning. Managed prep planning” is the science of purchasing the right inventory and managing kitchen production using analysis and calculation. This further protects the business from change fees.

White Paper

Hot Schedules

JANUARY 29, 2020

require emergency medical attention from contact with a food allergen. Accurate allergen information is critical to guarantee your guests’ safety. Plus, making sure information is easily accessible helps deliver a positive customer experience. Ensure accuracy with your menu’s nutrition and allergen information.

Allergens

Restaurant365

FEBRUARY 18, 2022

Every establishment’s goal is to deliver an outstanding customer experience. To create long-term, loyal customers they must deliver on customer expectation. Managers can count and order inventory, create and assign schedules, review P/L data, and more from any mobile device. Allaying allergen fears.

Technology

Ken Burgin

JUNE 6, 2023

Questions could range from ingredients of dishes to potential allergens. Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving.

Training

Hot Schedules

DECEMBER 19, 2019

They amass a huge amount of information about how customers behave. It gathers data from our fully-integrated Workforce and Inventory solutions, while also pulling data from: POS. Customer sentiment from review sites. As a result, they have more time to focus on delivering outstanding customer experiences.

White Paper

Hot Schedules

OCTOBER 6, 2019

Catering to Health-Conscious Customers. I n a competitive landscape, it’s essential that menus cater to health-conscious customers. How can you use this healthy-eating trend to your advantage, and attract the ever-growing number of more health-conscious customers? Menu Options. You can also include options for substitutions.

Catering

Apicbase

APRIL 11, 2024

Having the best POS system and a constant flow of customers might seem like a sure path to success, but without proper back-of-house management, your restaurants have little chance of making real money. The restaurant back office, or back of house (BOH), is the non-customer-facing side of the restaurant business.

Operations

Culinary Digital

DECEMBER 19, 2024

One of the most confusing things when it comes to AI is how broad the term can be, covering everything from a chatbot that helps confused customers to bespoke physical devices that look straight out of a sci-fi movie. AI-powered supply chain platforms provide an enticing solution.

Management

Apicbase

APRIL 5, 2024

The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. From recipe management to inventory control and food production, there are opportunities to automate processes and improve efficiency everywhere.

Back of House

Apicbase

MAY 21, 2024

That means balancing brilliant ideas with practicality and taking the time to consider all variables that can impact food costs , menu scalability, and customer first impressions. Menu Planning Tailoring your menu to perfection for a dining experience that keeps customers coming back for more. Automate your menu calculations.

Menu

Apicbase

NOVEMBER 4, 2022

The software provides various tools and features such as sales analytics reporting, inventory management, menu engineering and ingredients tracking, allowing restaurateurs to manage their resources precisely and reliably. Automating inventory management and inventory acquisition. 5 Key Areas For Faster ROI.

Loyalty Program

Apicbase

MARCH 3, 2023

This end-to-end solution uses data from your POS to provide insights into sales, food costs, menu engineering and inventory management. Additionally, Apicbase updates your inventory levels based on sales data and provides real-time stock-level reports for each location. You instantly get the actual profit margin for each menu item.

Point of Sale

Hot Schedules

MARCH 26, 2019

See how improving your employee experience will boost the guest experience, too. It is impossible to deliver a genuinely warm and friendly guest experience if the employee is unhappy, unsatisfied, or checked out. As you may imagine, disengaged employees deliver mediocre or negative customer experiences.

Employee Relations

The Restaurant Times

AUGUST 30, 2022

A restaurant POS system helps you manage everything from inventory to staff members, easing out a lot of the complexities involved in running a restaurant business. It allows you to manage sales, inventory, supply chain, production, orders, kitchen operations, staff, and customers with the help of a digital interface of the software.

POS

Apicbase

MAY 8, 2024

We also analyse customer feedback from platforms like G2 and Capterra to highlight the pros and cons users have encountered. Finally, we will explore the best alternatives to MarketMan, helping you decide which restaurant inventory management platform aligns best with your needs. Who is MarketMan for?

Inventory

Apicbase

JANUARY 12, 2023

It consistently drives customer retention. To gain repeat customers, your interaction shouldn’t end once they’ve paid the bill. It opens the way to direct customer communication. Email is the best way to reach customers wherever they may be—without paying for advertising space. You could send customers: Welcome emails.

Email Marketing

Apicbase

JUNE 11, 2024

Inefficiencies in a restaurant’s supply chain can increase costs, disrupt operations, and drive customers to competitors. Ensuring customer health remains a top priority. Vendor representatives who go out of their way to accommodate customers will be less inclined to do so if they must constantly chase payments.

Supplies