Modern Restaurant Management

MAY 2, 2025

To tackle these challenges, restaurant owners are relying more on digital tools like mobile ordering, self-service kiosks, and AI-powered workforce management. These technologies help streamline operations, lighten the workload for staff, and create a better experience for both employees and customers.

Technology 251

Technology Mobile Ordering Front of House Back of House 251

Modern Restaurant Management

APRIL 14, 2025

A third of diners said their favorite restaurant changed in the past 12 months, with “better food” (46 percent) and “better value” (40 percent) cited as the leading reasons, according to Tillster’s 2025 Phygital Index Report. Technology that once felt futuristic is quickly becoming standard.

Loyalty Program 332

Loyalty Program 2025 Fast Casual Mobile Ordering 332

Modern Restaurant Management

FEBRUARY 12, 2025

Restaurant operators listen up: by 2025, Gen Z and Millennials will outnumber all other generations in the workforce by 18 million. They’re comfortable telling technology pertinent information about themselves and then allowing technology to do the work on their behalf. Think about your last round of hiring.

Hiring 332

Hiring Mobile Ordering Social Media 2025 332

ChowNow

FEBRUARY 21, 2025

The restaurant industry is going mobile, and restaurant apps are at the center of this transformation. Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Why Restaurant Apps Matter in 2025 Consumer habits are evolving, and convenience is at the heart of it.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

OCTOBER 11, 2023

The good news is that restaurant owners can streamline the checkout process and increase operational efficiencies by leveraging the latest payment technology. trillion by 2025. Around 950 million mobile users make online mobile payments , leading to the rise of pay-at-table technology.

Technology 508

Technology Mobile Ordering Consumer Goods Online Ordering 508

Modern Restaurant Management

DECEMBER 4, 2024

Restaurant operators need to embrace menu and technological innovations in order to meet guest expectations this holiday season, according to the Fall/Winter Trend report: a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. "Our

Seasonal Menu 251

Seasonal Menu Mobile Ordering 2024 2025 251

ChowNow

FEBRUARY 12, 2025

4 Reasons Why You Cant Ignore Restaurant Marketing in 2025 Restaurant marketing in 2025 isnt just a nice-to-haveits a necessity. Heres why ignoring restaurant marketing in 2025 is a mistake you cant afford to make: 1. A strong online presence means more visibility, more orders, and, ultimately, more revenue.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

MAY 30, 2025

The report also includes additional key industry insights, including: Delivery sales and transactions increased industry-wide despite economic uncertainty: Kiosk as a channel is up 27 percent YoY and 49 percent since 2020, and mobile is up 21 percent YoY and 368 percent since 2020.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

DECEMBER 31, 2024

2024 By the Numbers and Looking to 2025 Restaurant leaders representing more than 6,200 locations shared 2024’s top challenges and opportunities and their 2025 priorities in Restaurant365's annual industry survey.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Squirrel Systems

FEBRUARY 13, 2025

In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. Far more than just a way to process payments, todays POS technology is transforming the restaurant industryhelping you streamline operations, cut costs, and deliver superior customer experiences.

2025 93

2025 POS Technology Operations 93

Restaurant Business

JUNE 17, 2025

17, 2025 Facebook Twitter LinkedIn Convenience-store pizza edged out chain pizza in a survey of consumer taste preferences. Photo: Shutterstock Made-to-order food, value offerings, loyalty programs. Made-to-order food is now second only to gas as a driver of c-store visits. this year, according to new data from Intouch Insight.

Food 188

Food Fast Casual Leadership Loyalty Program 188

Restaurant Business

MARCH 20, 2024

At first glance, it might seem that the purpose of food lockers is to provide fast, secure order pickup for busy students and guests. Challenge: Keep track of mobile orders and reduce lines at the counter At Lehigh University in Bethlehem, Pa., But that’s just the beginning.

Mobile Ordering 261

Mobile Ordering Café Ordering Food Order 261

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn DoorDash also unveiled AI-powered ad targeting. These ads will direct back to a restaurants’ DoorDash ordering page. In the future, they could also link to a restaurants’ own website if they use DoorDash’s Storefront online ordering system, Samolis said. By Joe Guszkowski on Jun. Sign up here.

Advertising 216

Advertising Fast Casual Social Media Leadership 216

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Restaurant Business

JUNE 17, 2025

17, 2025 Facebook Twitter LinkedIn Greenlanes have no dine-in seating. That model allows the chain to invest more labor in the kitchen, where car-friendly salads and wraps are made to order. Entrée salads can be ordered as a wrap for drivers to eat one handed, for example. By Lisa Jennings on Jun. Photo courtesy of Greenlane.

Fast Casual 156

Fast Casual Leadership Mobile Ordering Casual 156

ChowNow

FEBRUARY 28, 2025

Online ordering has transformed the restaurant industry, turning what was once a convenience into an absolute necessity. In 2025, the US online food delivery market is expected to reach $424.9 Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones. billion in revenue.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Lavu

APRIL 4, 2025

Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. With evolving technology, bar owners now have access to cloud-based, mobile-friendly, and AI-powered solutions that improve efficiency.

POS 78

POS 2025 Bar Point of Sale 78

Squirrel Systems

FEBRUARY 13, 2025

In 2025, guests are no longer just looking for a place to eatthey want a memorable, immersive experience that aligns with their personal tastes, values, and desires. Heres a look at the restaurant trends that will shape hotel and resort dining in 2025 and beyond.

Hotels 94

Hotels 2025 Travel Dietary Restrictions 94

Modern Restaurant Management

MARCH 24, 2020

Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. Cash registers are a technology of the past as business owners now focus on greater flexibility and control. The Evolution of POS.

POS 306

POS Cash Management Mobile Ordering Point of Sale 306

Lavu

JUNE 13, 2025

In 2025, staying competitive means embracing digital payment trends. The Cashless Restaurant Revolution: Why Restaurants Are Going Cashless in 2025 In the ever-evolving landscape of the restaurant industry, the concept of not leading with a “pay with cash” option has emerged as a transformative trend.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Lavu

APRIL 25, 2025

In 2025, staying competitive in the restaurant industry means leveraging technology to streamline operations. One of the most effective tools for achieving this is mobile inventory management. Managing restaurant inventory can be a challenge, but mobile inventory systems simplify the process and save money.

Inventory 78

Inventory 2025 Management Management 78

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Future Food

MAY 29, 2025

Following our time at the 2025 FoodService Australia Food and Hospitality Week at Melbourne Convention and Exhibition Centre, one thing became abundantly clear: hospitality businesses that are embracing integrated, intelligent technologies are not only adapting to industry change, theyre leading it.

Hospitality 78

Hospitality Technology Food Safety Audits 78

Lavu

APRIL 25, 2025

Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. Whether its managing inventory, handling online orders, or running loyalty programs, the right integrations can turn your POS system into a powerful tool for efficiency.

POS 78

POS 2025 Loyalty Program Online Ordering 78

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? Wendy’s , for example, recently announced it would scale back plans of opening 700 ghost kitchens to between 100-150 by the end of 2025.

Customer Service 474

Customer Service Fast Casual Sustainability Customer Experience 474

Lavu

APRIL 25, 2025

Setting up a POS system for a restaurant in 2025 isnt just about installing machinesits about finding the right tools to help your business run smoothly. The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. Integration with online ordering, loyalty programs, and inventory tracking.

POS 78

POS 2025 Loyalty Program Cash Management 78

Lavu

JUNE 6, 2025

With so many options available in 2025, finding a solution that fits your restaurant’s unique needs is essential. Finding the right technology solutions for your restaurant may be daunting, but it doesn’t have to be. Should you choose a legacy or a mobile POS system?

POS 60

POS Point of Sale 2025 Cash Management 60

Squirrel Systems

MARCH 3, 2025

In the fast-paced and ever-evolving restaurant industry, technology is more important than ever. Whether you’re running a fast-casual concept or a fine-dining establishment, embracing the right technology can help optimize operations, enhance customer experience, and increase profitability.

2025 90

2025 Technology Operations Mobile Ordering 90

Chowly

MAY 13, 2025

Key Trends How Independent Restaurant Operators Are Winning in 2025 Top tech trends from the 2025 Restaurant Technology Outlook Reportand how to take action If youre an independent restaurant operator, the question isnt if you should upgrade your technologyits how fast. Short on staff?

2025 45

2025 Operations Online Ordering Mobile Ordering 45

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Squirrel Systems

MAY 26, 2025

The National Restaurant Association Show is always a highlight of the year for anyone in foodservice and the 2025 edition made one thing clear: restaurants are embracing change like never before. As a leader in restaurant POS technology, Squirrel Systems was on-site, connecting with operators, tech partners, and hospitality leaders.

Loyalty Program 66

Loyalty Program 2025 Mobile Ordering POS 66

Rocket Fuel

FEBRUARY 19, 2025

Better Loss Prevention in 2025 Three steps QSRs can take right now for easier workflow and better results by Rachel Auer As we enter a new year, loss prevention continues to be one of the most popular topics of conversation among QSR owners. YOY and up 372% since 2020 Mobile is up 66.9% Technology can help here as well.

2025 52

2025 Mobile Ordering Employee Relations Delivery 52

Modern Restaurant Management

MAY 5, 2021

The study also uncovers consumers’ QSR competitive positioning, brand preferences, delivery trends, and use of new technology. “With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

SpotOn

JANUARY 29, 2025

The G2 report benchmarks SpotOn against 27 competitors, showing that the restaurant technology provider ranks at or among the top in most major categories. These advancements reinforce SpotOn’s commitment to delivering technology that drives efficiency, profitability, and customer satisfaction for restaurants.

POS 59

POS Marketing Loyalty Program 2025 59

Goliath Consulting

SEPTEMBER 7, 2023

With technology evolving at a rapid pace, the way customers engage with eateries has undergone a drastic transformation. If a diner always orders vegan dishes, they should receive updates on vegan specials. Offer exclusive discounts on app-based orders. Integrate this system into mobile apps or at checkout on your website.

Marketing 195

Marketing SEO Email Marketing Mobile Ordering 195

SpotOn

JUNE 16, 2025

San Francisco, CA – June 16, 2025 — SpotOn, a leading restaurant management system, today announced GoTo Place (GoTo), the new mobile-first ordering channel, bringing together the power of integrated online ordering , loyalty , deals , waitlist, reservations , and push notifications to engage guests.

Ordering 59

Ordering Mobile Ordering Point of Sale Online Ordering 59

Black Box Intelligence

JUNE 4, 2025

Technology Trends Technology isnt just streamlining operations. From digital ordering and loyalty programs to back-of-house operations and real-time sentiment tracking, the most successful concepts treat technology as a guest experience multiplier. Best Practice #2: Audit your guest-facing and internal tech annually.

Marketing 91

Marketing Loyalty Program Customer Experience Back of House 91