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Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.
Knowing which tools your business needs can feel daunting, so weve organized the best restaurant technology tools of 2025 into eight key categories that cover every aspect of running a restaurant. Do you lose money due to food waste? If customer retention is a priority consider a digital loyalty program or automated marketing tools.
02, 2025 Facebook Twitter LinkedIn Wholesale egg prices have fallen 67% since their March peak. But supply has bounced back in recent months, bringing prices back down to earth. Many restaurants have said they expect the issue to last through 2025. By Joe Guszkowski on Jul. Thanks for understanding!” Sign up here.
In this guide, youll learn: Why restaurant apps matter in 2025 and how its the consumer driving the changes The different types of restaurant apps How to make the most of your own branded restaurant app and its many benefits Lets take a closer look at why every restaurant should use apps in 2025. Inventory and supply chain apps.
09, 2025 Facebook Twitter LinkedIn Kraft Heinz Versatile, consistent, and built for culinary creativity, Philadelphia Cream Cheese is The Original that chefs trust to do it all. From elevated comfort food to trending global flavors, operators are using Philly in inventive ways that bring signature flavor and premium texture to the menu.
03, 2025 Facebook Twitter LinkedIn Olo is being taken private at $2 billion. The sale comes just four years after Olo went public, and ends a difficult period on the public markets. Its core product is online ordering, but it has expanded into marketing and customer engagement as well as payment processing.
Continue to Site >>> Menu C-stores are stealing fast-food tactics. Not quite yet An easy way to bring bold Korean flavors to modern menus From BBQ to beverages, menus are seeing a lot of action Food C-stores are stealing fast-food tactics. Photo: Shutterstock Made-to-order food, value offerings, loyalty programs.
02, 2025 Facebook Twitter LinkedIn Six new flavor-forward margaritas launched at Condado Tacos in June. | The 20 puree flavor possibilities were eventually narrowed down to six that were test marketed in Michigan. The new menu format makes it easier for customers to pair drinks and food. By Patricia Cobe on Jul.
20, 2025 Facebook Twitter LinkedIn Consumers are finding value in casual-dining brands like Olive Garden. Consumers want to go out and spend their hard-earned money, and we think we’re taking some wallet share from fast food and fast casual.” By Joe Guszkowski on Jun. Olive Garden’s momentum has continued into June, executives said.
23, 2025 Photograph: RATIONAL Facebook Twitter LinkedIn Maintaining clean and hygienic equipment is one of the most important tasks in food service — and also one of the most despised. Most of all, it’s not nearly as much fun as preparing food and serving customers, the reason most people love working in food service.
deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. The deals intensify a tradition of value marketing in the pizza business.
13, 2025 Facebook Twitter LinkedIn Upscale soup dumpling chain Din Tai Fung has the industry’s highest average unit volumes. Photo: Shutterstock Welcome to Restaurant Business’ Week in Review for the week of June 9, 2025. Private-equity firm Savory Fund made a major investment in casual-dining chain Hawkers Asian Street Food.
25, 2025 Facebook Twitter LinkedIn Panera CEO Paul Carbone is promising a three-year turnaround. By Lisa Jennings on Jun. Photo: Shutterstock. Signaling change to come, Panera Bread on Wednesday announced the hire of Nikka Copeland as the new senior vice president of the newly created office of transformation & strategy.
13, 2025 Facebook Twitter LinkedIn It was one of three DoorDash acquisitions announced this year. Photo: Shutterstock San Francisco-based delivery service DoorDash announced Friday that it has completed its purchase of SevenRooms, a New York-City-based reservations and marketing platform for restaurants. . billion, both in cash.
23, 2025 Facebook Twitter LinkedIn The restaurant tech vocabulary keeps expanding. They are popping up more often in conversations this year, and they point toward deeper trends in the restaurant tech market. By Joe Guszkowski on Jun. Image by Nico Heins/Midjourney Want to sound smart at the next restaurant tech cocktail party?
Hart joins food-and-games investment company Emerging The Chicago-based company is behind Puttshack, F1 Arcade, Flight Club and the upcoming Poolhouse. 24, 2025 Facebook Twitter LinkedIn Puttshack is one of the concepts in the Emerging portfolio, which focuses on technology-fueled experiential restaurants. By Lisa Jennings on Jun.
Zero-waste, high-fiber snack bars Food What operators should know about ancient grains Sponsored content from our partner Furmano’s on Jul. 23, 2025 Facebook Twitter LinkedIn Ancient grains like spelt/farro, quinoa, and sorghum have received a lot of culinary buzz in recent years. To learn more, click here.
12, 2025 Facebook Twitter LinkedIn There are about 1,000 Coco robots in the wild today. The company plans to expand into more markets and expects to have thousands of bots on the ground by the end of the year, which it says will give it the largest autonomous vehicle fleet in the world. By Joe Guszkowski on Jun. Sign up here.
17, 2025 Facebook Twitter LinkedIn Greenlanes have no dine-in seating. The three-unit chain has two more under construction in the Tampa Bay area, and another five to seven are planned in 2026, reaching the Orlando market. By Lisa Jennings on Jun. Just drive-thru and pickup windows. Photo courtesy of Greenlane.
27, 2025 Facebook Twitter LinkedIn Jeff's Bagel Run has 15 units open, expecting to reach 30 by the end of the year. That led to selling bagels at farmers markets. Los Angeles has become a hotbed for bagel concepts like Courage Bagels, Hank’s Bagels, the Yeastie Boys food trucks, and more. By Lisa Jennings on Jun.
11, 2025 Facebook Twitter LinkedIn 7-Eleven is among the growing list of retailers and restaurants offering deals to lure cash-strapped consumers this summer. The prices for both restaurant food and food from grocery and convenience stores rose 0.3% Food prices overall are up 2.9% By Heather Lalley on Jun.
20, 2025 Facebook Twitter LinkedIn Staff illustration Clint Penfield, Smalls Sliders Clint Penfield is the new chief operating officer at Smalls Sliders. And joining the team is Frances Siria, who is director of marketing. By Restaurant Business Staff on Jun.
18, 2025 Facebook Twitter LinkedIn Bubbakoo's is known for burritos, but also bowls, tacos, quesadillas and fried rice balls called "chiwawas." By Lisa Jennings on Jun. " | Photo courtesy of Bubbakoo's. And he said the effort is important far beyond the company.
17, 2025 Facebook Twitter LinkedIn DoorDash now offers services like reservations and advertising. Last month, DoorDash announced plans to acquire reservations and marketing service SevenRooms for $1.2 Is that a good thing for restaurants? By Joe Guszkowski on Jun. billion in a deal that officially closed last week.
Current market challenges mean it’s never been harder to operate a coffee business – and this includes marketing and branding. High and volatile green coffee prices , along with increasing operational costs, are creating a more competitive market. Print and offline marketing remain crucial tools.
11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. That means you can now get boba at Perkins. By Joe Guszkowski on Jun.
09, 2025 Facebook Twitter LinkedIn The BBQ Brisket Whopper is available in regular and Whopper Jr. To put the new Whopper on the menu, the Miami-based fast-food burger chain had to bring in the brisket, Carolina gold BBQ sauce and crispy onions. “A Both are available while supplies last. By Patricia Cobe on Jul. Sign up here.
08, 2025 Facebook Twitter LinkedIn Wendy's CEO Kirk Tanner will leave effective July 18. Since then, Wendy’s has dealt with an economy that has turned unfriendly to fast-food chains, particularly those that specialize in burgers. Wendy’s named Ken Cook interim CEO. By Jonathan Maze on Jul. Photo: Shutterstock.
And fast-food customers Chef Jonathon Sawyer discusses his Chicago restaurant, Kindling, and his latest TV appearance Are we reaching peak chicken tender saturation on menus? 23, 2025 Facebook Twitter LinkedIn The MilkShake Factory created a house-made Dubai-Style Chocolate Bar that it sells for $5.95. By Patricia Cobe on Jun.
11, 2025 Facebook Twitter LinkedIn DoorDash also unveiled AI-powered ad targeting. The food delivery company said Wednesday that it has acquired Symbiosys, an ad tech company, in a deal valued at $175 million. By Joe Guszkowski on Jun. Photo: Shutterstock DoorDash is doubling down on its advertising business. Sign up here.
06, 2025 Facebook Twitter LinkedIn Chipotle rose to No. Photo: Shutterstock Welcome to Restaurant Business’ Week in Review for the week of June 2, 2025. The salad chain said it also sees opportunity in California, where the fast-food minimum wage is $20 per hour. Members help make our journalism possible.
24, 2025 Facebook Twitter LinkedIn The flexibility of the menu remains a key strength for Chipotle. The company’s stock is down 14% over the past year and more than 9% so far in 2025. The company’s real versus its perceived value could suggest marketing issues, for instance. By Jonathan Maze on Jun. Photo: Shutterstock.
23, 2025 Facebook Twitter LinkedIn Jack in the Box is giving up on running more than one brand as it looks to sell Del Taco. While Roark continues to buy everything not tied to a post, its recent acquisitions have been kept separate from its two operating vehicles, including Cinnabon owner GoTo Foods. By Jonathan Maze on Jun.
Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. In this guide, we’ll break down key accounting strategies and tools that help streamline operations and boost your bottom line in 2025. It is the cost incurred for a brick and mortar location of a food truck to exist.
13, 2025 Facebook Twitter LinkedIn Image courtesy of Restaurant Business Jackie Secor is the new chief operating officer of Taco John’s. With more than 25-years of experience, Secor previously served as senior vice president of operations and training at GoTo Foods. By Restaurant Business Staff on Jun. Sign Up Thanks for signing up!
06, 2025 Facebook Twitter LinkedIn Staff illustration Papa Johns has named Caroline Miller Oyler the company’s chief administrative officer. Bailey Richard is the new director of marketing, communications and compliance. By Restaurant Business Staff on Jun. Oyler has been the company’s chief legal and risk officer since 2018.
05, 2025 Facebook Twitter LinkedIn Konro was the first West Palm Beach restaurant to earn a Michelin star. He previously was arrested in Chicago after reportedly attacking his ex-wife. By Lisa Jennings on Jun. Photo courtesy of Konro.
05, 2025 Facebook Twitter LinkedIn BJ's has shown promising results recently. By Joe Guszkowski on Jun. Photo: Shutterstock BJ’s Restaurants and Brewhouse did not have to go far to find its next CEO. On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job.
The January 2025 Los Angeles wildfires are some of the most destructive in California history. Pause automated marketing campaigns Whether your business is closed or not, it’s a good idea to pause your existing automated marketing campaigns. In time LA will rebuild, though these scars will remain.
In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. All markets within Texas experience negative trends in the week to April 17, following a week of positive trends to April 10.
08, 2025 Facebook Twitter LinkedIn DoorDash said rising costs have hurt restaurant delivery sales in Seattle. The company said Seattle is now the most expensive delivery market in the U.S., In most markets, courier pay fluctuates on a per-order basis depending on things like time and distance. By Joe Guszkowski on Jul.
As restaurants around the country look towards reopening, Edward Lee and Lindsey Ofcacek, director of The LEE Initiative are committed to helping reset the supply chains for farmers and restaurant operators who are committed to sustainable food. ” US Foods Donates More Than $10 Million. U S Foods Holding Corp.
Running a successful restaurant today requires more than great food and friendly service—it demands smart technology that drives efficiency. Reduces Food Waste: Tracks inventory in real-time, minimizing overstocking and shortages, saving up to 10% of annual revenue. Real-time inventory tracking is another key feature.
Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. Use these Calculations to Maximize Cost Reduction The food cost percentage is the number one calculation that restaurants can use today to maximize their cost reduction. Food cost control is crucial.
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