ChowNow

FEBRUARY 21, 2025

If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations. For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. Online ordering and delivery apps.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

SEPTEMBER 30, 2024

Supply chains, while showing more stability, are fraught with uncertainty. The food service industry is forecast to reach $1 trillion in sales this year. We’re seeing younger buyers investing in dining experiences that blend food, convenience, and atmosphere with their values as shoppers.

2025 450

2025 Fast Casual Food Customer Experience 450

Restaurant Business

JULY 9, 2025

09, 2025 Facebook Twitter LinkedIn Kraft Heinz Versatile, consistent, and built for culinary creativity, Philadelphia Cream Cheese is The Original that chefs trust to do it all. From elevated comfort food to trending global flavors, operators are using Philly in inventive ways that bring signature flavor and premium texture to the menu.

Leadership 257

Leadership Back of House 2025 Food Supply 257

Restaurant Business

JUNE 17, 2025

Continue to Site >>> Menu C-stores are stealing fast-food tactics. Not quite yet An easy way to bring bold Korean flavors to modern menus From BBQ to beverages, menus are seeing a lot of action Food C-stores are stealing fast-food tactics. Photo: Shutterstock Made-to-order food, value offerings, loyalty programs.

Food 281

Food Fast Casual Leadership Loyalty Program 281

Restaurant Business

JUNE 20, 2025

20, 2025 Facebook Twitter LinkedIn Consumers are finding value in casual-dining brands like Olive Garden. Photo: Shutterstock Delivery and a take-home meal deal drove a lot more customers to Olive Garden this spring. The offer allowed customers to buy an in-store meal starting at $14.99 By Joe Guszkowski on Jun.

Delivery 247

Delivery Fast Casual Leadership Point of Sale 247

Restaurant Business

JULY 3, 2025

03, 2025 Facebook Twitter LinkedIn Olo is being taken private at $2 billion. Its core product is online ordering, but it has expanded into marketing and customer engagement as well as payment processing. per share for the online ordering and payment company just four years after Olo went public. By Jonathan Maze on Jul.

Leadership 274

Leadership Mobile Ordering 2025 Online Ordering 274

Perfect Daily Grind

JUNE 13, 2025

With the 2025 BoP auction scheduled for 6 August, all eyes will be on the bidders of the 97- and 98-point coffees, as many eagerly anticipate the extent of the prices they’re willing to pay. Top stories of the week Mon, 9 Jun – Gesha scores 98 points at 2025 BoP. million 60kg bags. Cecafé reports that Brazil has so far exported 42.9

2025 148

2025 Point of Sale Café 2024 148

Restaurant Business

JULY 2, 2025

02, 2025 Facebook Twitter LinkedIn Six new flavor-forward margaritas launched at Condado Tacos in June. | At the same time, Kahn was working on revamping the simple syrups, developing them in house and creating flavors like habanero, ginger and lavender to add complexity and more customization to the margarita lineup.

Fast Casual 243

Fast Casual Beverage Back of House Leadership 243

Modern Restaurant Management

MARCH 2, 2020

The revolution of delivery services is making a substantial impact on the restaurant industry. While food delivery is nothing new, breakout services like Uber Eats and DoorDash have capitalized on what customers want most: convenience.

Supplies 543

Supplies Delivery Food Supply Back of House 543

Restaurant Business

JUNE 23, 2025

23, 2025 Photograph: RATIONAL Facebook Twitter LinkedIn Maintaining clean and hygienic equipment is one of the most important tasks in food service — and also one of the most despised. Most of all, it’s not nearly as much fun as preparing food and serving customers, the reason most people love working in food service.

Leadership 205

Leadership Food Supply Kitchen Safety 2025 205

Restaurant Business

JUNE 13, 2025

13, 2025 Facebook Twitter LinkedIn Upscale soup dumpling chain Din Tai Fung has the industry’s highest average unit volumes. Photo: Shutterstock Welcome to Restaurant Business’ Week in Review for the week of June 9, 2025. Private-equity firm Savory Fund made a major investment in casual-dining chain Hawkers Asian Street Food.

Operations 232

Operations Leadership 2025 Fast Casual 232

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. As they grapple with rising costs across their supply chain, 71 percent of restaurants plan to increase prices this year.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

MAY 30, 2025

In recent years, consumer behaviors have drastically changed to now preferring delivery services and an increased willingness to pay a premium for a seamless experience. The data revealed that 60 percent of consumers surveyed prefer human staff versus AI-managed customer support, despite the potential for increased service efficiency.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Restaurant Business

JULY 8, 2025

deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. Customers can get any kind of crust or combination of toppings. price point.

Leadership 232

Leadership Point of Sale Fast Casual Email Marketing 232

Modern Restaurant Management

FEBRUARY 29, 2024

Sweetgreen implemented tech solutions to improve their operations, boost sustainability , and personalize customers’ experiences. Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Maximize compliance.

Food Safety 489

Food Safety Kitchen Safety Food Supply Audits 489

Modern Restaurant Management

OCTOBER 23, 2024

We like to say waffles “drip with success” for food service operators, and it's because of four key factors: profitability, versatility, consumer experience and operational efficiency. We expect to see even more creativity in 2025 with waffle-related LTOs. It’s a favorite of ours and pretty straightforward.

Back of House 221

Back of House Seasonal Menu 2024 Customer Experience 221

Restaurant Business

JUNE 13, 2025

13, 2025 Facebook Twitter LinkedIn It was one of three DoorDash acquisitions announced this year. Photo: Shutterstock San Francisco-based delivery service DoorDash announced Friday that it has completed its purchase of SevenRooms, a New York-City-based reservations and marketing platform for restaurants. . billion, both in cash.

Reservations 216

Reservations Leadership Advertising 2025 216

Modern Restaurant Management

JULY 13, 2020

AI’s benefits are being used in other areas: self-driving cars, supply chain, IT security etc. According to Grandview Research , the AI market size is projected to grow to $390 billion by 2025. Rising food costs, nearing 10 percent. Preventing customer indecision. Telling the customer what to do next.

Customer Experience 596

Customer Experience Food Safety Food Supply Technology 596

Restaurant Business

JUNE 23, 2025

23, 2025 Facebook Twitter LinkedIn The restaurant tech vocabulary keeps expanding. Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” By Joe Guszkowski on Jun. Image by Nico Heins/Midjourney Want to sound smart at the next restaurant tech cocktail party?

Hiring 179

Hiring Mobile Ordering Advertising Leadership 179

Restaurant Business

JUNE 12, 2025

12, 2025 Facebook Twitter LinkedIn There are about 1,000 Coco robots in the wild today. Employees then load the food into a robot and send it on its way. The customer unlocks their food using a code in their delivery app. And customers don’t have to tip. By Joe Guszkowski on Jun.

Delivery 194

Delivery Leadership 2025 Advertising 194

Restaurant Business

JULY 9, 2025

Zero-waste, high-fiber snack bars Food What operators should know about ancient grains Sponsored content from our partner Furmano’s on Jul. 23, 2025 Facebook Twitter LinkedIn Ancient grains like spelt/farro, quinoa, and sorghum have received a lot of culinary buzz in recent years. To learn more, click here.

Operations 162

Operations Leadership Email Marketing 2025 162

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. And, like the rest of family dining, they have been losing customers.

Fast Casual 191

Fast Casual Front of House Back of House Leadership 191

EATER

JANUARY 17, 2025

Volunteers receive donations for fire victims at the Pasadena Community Job Center in Pasadena, California, on January 14, 2025. There has been an outpouring of support from the restaurant industry on both a local and national level, and food and cookware brands have been offering aid as well.

Brewery 180

Brewery Food 2025 2009 180

Restaurant Business

JULY 9, 2025

09, 2025 Facebook Twitter LinkedIn The BBQ Brisket Whopper is available in regular and Whopper Jr. To put the new Whopper on the menu, the Miami-based fast-food burger chain had to bring in the brisket, Carolina gold BBQ sauce and crispy onions. “A Both are available while supplies last. By Patricia Cobe on Jul.

Leadership 147

Leadership Food Supply Loyalty Program Fast Casual 147

Restaurant Business

JUNE 17, 2025

17, 2025 Facebook Twitter LinkedIn Greenlanes have no dine-in seating. Every now and then, Greenlane customers might find the 6-foot, 6-inch person working the drive-thru window looks a lot like Tampa Bay Buccaneer tight end Rob Gronkowski. We like to surprise the customers, especially after we open a new location.

Fast Casual 165

Fast Casual Leadership Mobile Ordering Casual 165

Restaurant Business

JUNE 17, 2025

17, 2025 Facebook Twitter LinkedIn DoorDash now offers services like reservations and advertising. Last month, DoorDash announced plans to acquire reservations and marketing service SevenRooms for $1.2 Is that a good thing for restaurants? By Joe Guszkowski on Jun. These days, it is starting to look more like a hub.

Leadership 191

Leadership Advertising Reservations 2025 191

Restaurant Business

JUNE 23, 2025

And fast-food customers Chef Jonathon Sawyer discusses his Chicago restaurant, Kindling, and his latest TV appearance Are we reaching peak chicken tender saturation on menus? 23, 2025 Facebook Twitter LinkedIn The MilkShake Factory created a house-made Dubai-Style Chocolate Bar that it sells for $5.95. By Patricia Cobe on Jun.

Bar 165

Bar Fast Casual Leadership Back of House 165

Restaurant Business

JUNE 20, 2025

20, 2025 Facebook Twitter LinkedIn Staff illustration Clint Penfield, Smalls Sliders Clint Penfield is the new chief operating officer at Smalls Sliders. Christine Allen , who has been in customer relations for 11 years, replaces Polk as director of catering. By Restaurant Business Staff on Jun.

Leadership 179

Leadership Small Business Email Marketing 2025 179

Perfect Daily Grind

JUNE 19, 2025

In May, shipments rose 15% year‑on‑year, bringing the total export value for the first five months of 2025 to over US$ 5 billion. Strong demand from the EU and US markets has driven this growth, despite persistent logistical bottlenecks and global supply shortages.

2025 115

2025 Café Events Sustainability 115

Modern Restaurant Management

JULY 15, 2020

Limited-service brands continue doing much better regarding sales growth year over year. Quick service has reached nine consecutive weeks of strong positive comp sales growth. Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Restaurant Business

JUNE 18, 2025

18, 2025 Facebook Twitter LinkedIn Bubbakoo's is known for burritos, but also bowls, tacos, quesadillas and fried rice balls called "chiwawas." Thompson Street managing partner Bob Dunn described the 130-unit Bubbakoo’s as an “innovative and compelling brand that resonate with a broad and growing customer base.”

Fast Casual 179

Fast Casual Leadership Franchise Franchising 179

Restaurant Business

JUNE 24, 2025

24, 2025 Facebook Twitter LinkedIn The flexibility of the menu remains a key strength for Chipotle. The company’s stock is down 14% over the past year and more than 9% so far in 2025. A customer can come in and order something as healthy or as caloric as they want. Customization is great until customers mess up their orders.

Fast Casual 147

Fast Casual Leadership Point of Sale Social Media 147

Lavu

JUNE 26, 2025

Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. In this guide, we’ll break down key accounting strategies and tools that help streamline operations and boost your bottom line in 2025. But the importance of this administration cannot be emphasized.

2025 113

2025 Cash Management Point of Sale POS 113

Lavu

JULY 4, 2025

In today’s fast-paced dining environment, quick-service restaurants are under pressure to serve more customers in less time—without sacrificing quality. As customer expectations rise, reducing wait times has become more than a convenience; it’s a competitive advantage.

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Lavu

APRIL 25, 2025

Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. POS integrations have become essential for streamlining daily operations, reducing errors, and allowing staff to focus more on the customer experience.

POS 78

POS 2025 Loyalty Program Online Ordering 78

Restaurant Business

JUNE 13, 2025

13, 2025 Facebook Twitter LinkedIn Image courtesy of Restaurant Business Jackie Secor is the new chief operating officer of Taco John’s. With more than 25-years of experience, Secor previously served as senior vice president of operations and training at GoTo Foods. By Restaurant Business Staff on Jun. Sign Up Thanks for signing up!

Leadership 162

Leadership 2025 Email Marketing Magazine 162

Harbor Touch

MARCH 18, 2025

Mileage: Drive Off Some Taxes Delivering food or catering events? Employee Meals: Free Food, Free Savings Feeding staff on-site? Its 100% if part of food costs, non-taxable to them. Keep it separate or bundled with food costs. Charitable Donations: Give and Get Back Donating extra food? File by April 15, 2025.

Point of Sale 138

Point of Sale POS Restaurant Law Equipment 138