Modern Restaurant Management

SEPTEMBER 3, 2024

By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry. The right restaurant technology is essential to make it all happen.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

Modern Restaurant Management

APRIL 10, 2024

But if last year was any indicator, restaurant operators are on the road to relief in 2024. According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales. In 2024, we expect these trends to shape the restaurant sector.

2023 492

2023 Loyalty Program Point of Sale 2024 492

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

MAY 24, 2024

This stresses the need for customer retention programs. Thus, loyalty programs are the best ROI-driven strategy for customer retention. It increases the restaurant sales and builds a loyal customer base. This customer loyalty stays strong, negating the changing market landscape.

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

Restaurant Business

JUNE 17, 2025

Photo: Shutterstock Made-to-order food, value offerings, loyalty programs. Photo: Shutterstock Made-to-order food, value offerings, loyalty programs. Increasingly, however, they are becoming the hallmarks of convenience-store foodservice programs. In-store sales at convenience stores hit a record $335.5

Food 186

Food Fast Casual Leadership Loyalty Program 186

Modern Restaurant Management

OCTOBER 18, 2024

Technomic’s revised predictions for 2024 revealed a challenging road ahead for the restaurant industry, which has been plagued by rising prices and shifting consumer behavior since the onset of the pandemic. percent sales increase by 1.5 percentage points to 3.8 percent sales increase by 1.5 percentage points to 3.8

Operations 221

Operations Loyalty Program Fast Casual 2024 221

Modern Restaurant Management

AUGUST 15, 2024

These options also offer contactless payment solutions and integrated point-of-sale systems which can track sales and eliminate the need for manual cashiering. Restaurants are feeling the bite of high labor costs, thanks to increased minimum wages, staff shortages, and high employee turnover that is outpacing other industries.

Loyalty Program 448

Loyalty Program Hiring Recruiting Point of Sale 448

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

MAY 31, 2024

Sixty-three percent of adults have worked in the restaurant industry at some point in their lives. Sixty-three percent of adults have worked in the restaurant industry at some point in their lives. This is the first time on record that demand has reached this level two summers in a row.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

DECEMBER 20, 2023

As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. . Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

JUNE 17, 2024

” Those words from Katherine Pendrill, Senior Manager, Content Marketing at TouchBistro, should be quite telling for restaurant operators as they point out the opportunity that exists to reach a valuable audience. .” Despite the bite from inflation, TouchBistro’s 2024 U.S. average of 39 percent across all age groups.

Operations 473

Operations Loyalty Program Mobile Ordering Consumer Goods 473

Modern Restaurant Management

NOVEMBER 27, 2024

An 'Out of the Ordinary' Year for Independents 2024 was an “out of the ordinary” year for independent restaurants, according to TouchBistro's 2025 State of Restaurants Report. The annual report surveys 600 independent full-service restaurant (FSR) owners and operators from across the U.S.,

2025 221

2025 Loyalty Program 2024 Back of House 221

7 Shifts

OCTOBER 22, 2024

Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices. Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

DECEMBER 2, 2019

With data showing that 65 percent of gift card recipients spend approximately 38 percent more than the face value of their cards, restaurant brands should be taking action to optimize their gift card programs for the holiday season. By 2024, global digital gift card sales are projected to hit $698.2

Point of Sale 341

Point of Sale Email Marketing Loyalty Program Mobile Ordering 341

7 Shifts

JULY 25, 2024

One of the best things to do is to find additional revenue streams to supplement your core food and beverage sales. Research and compare different online ordering platforms and other point-of-sale (POS) systems like Toast, TouchBistro, and Square. In fact, only 27% of restaurant owners expect to be more profitable this year.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. That is where a restaurant loyalty program plays a crucial role.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Coupons 105

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. That is where a restaurant loyalty program plays a crucial role.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

Hospitality 459

Hospitality Food Consumer Goods 2019 459

7 Shifts

JUNE 16, 2024

Set measurable goals: Establish specific and clear objectives, such as increasing sales, growing your social media presence, or garnering positive online reviews. You can reward your customers for their loyalty by establishing a card system wherein they'll get a stamp (or a sticker) for every purchase they make.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

SEPTEMBER 27, 2024

This finding from Expert Market’s 2024 F&B Industry Report sheds light on a clear culinary gap within the industry's workforce. Expert Market’s survey results also revealed that labor shortages have been cited as a top concern for nearly a quarter (23 percent) of US F&B businesses, top chart.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023.

2023 294

2023 Front of House Customer Experience Back of House 294

Chowly

FEBRUARY 23, 2024

Entering 2024 brings uncertainty but holds hope for growth. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Consumers play a crucial role in 2024, with expectations of lower interest rates and controlled inflation.

2024 96

2024 2023 Loyalty Program Point of Sale 96

Lavu

MAY 9, 2025

In the competitive restaurant industry, choosing the right Point of Sale (POS) system is crucial. On top of that, its customer relationship management (CRM) tools support personalized loyalty programs, helping restaurants connect better with their customers.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. ” Ike's Loves Bangin' Buns.

Franchising 471

Franchising Franchise Food Fast Casual 471

Lavu

APRIL 25, 2025

The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. Integration with online ordering, loyalty programs, and inventory tracking. Add features like online ordering, inventory tracking, and loyalty programs. Scalability for future growth. Software: $60$400/month.

POS 78

POS 2025 Loyalty Program Cash Management 78

7 Shifts

MAY 23, 2024

In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. This proves that any restaurant business owner who wants to survive in this economy should be open to trying unconventional sales strategies to attract customers and continue making a profit.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

SpotOn

JULY 1, 2024

SAN FRANCISCO — July 1, 2024— SpotOn , the top-rated software and payments partner for restaurants, announced today that it has been added to the U.S. Foods CHECK Business Tools program. The collaboration between U.S.

Technology 116

Technology Loyalty Program Point of Sale Cash Management 116

Black Box Intelligence

DECEMBER 18, 2024

Out of the Box: Monthly Restaurant Industry Update Restaurant Industry in Review: November 2024 Restaurant Trends NOVEMBER: BY THE NUMBERS 0.5% Comp Sales -2.5% Out of the Box: Monthly Restaurant Industry Update Restaurant Industry in Review: November 2024 Restaurant Trends NOVEMBER: BY THE NUMBERS 0.5% Comp Sales -2.5%

2024 52

2024 Guest Recovery Point of Sale 2023 52

SpotOn

JUNE 17, 2024

Operators plan to increase direct online ordering capabilities in 2024 to take control of takeout profits Tech plays a vital role in increasing earning potential for staff, promoting retention Kiosks provide faster service, resulting in more transactions and higher check averages SAN FRANCISCO, Calif.,

Technology 111

Technology Operations Point of Sale Online Ordering 111

BNG Point of Sale

OCTOBER 15, 2021

A mobile point of sale is a system in which POS software is installed on handheld, mobile devices, such as an iPad or Android tablet or smartphone. The device functions as a mobile cash register and terminal to process sales transactions. What Is A Mobile POS System For Retail? This is no longer the case.

Retail 98

Retail POS Point of Sale Mobile Ordering 98

Lavu

NOVEMBER 27, 2024

A modern Point of Sale (POS) system can help you do just that by cutting costs, reducing waste, and streamlining operations. Sales Data & Reporting : Use real-time analytics to optimize menu pricing, staffing, and promotions. Want to increase your restaurant’s profits by up to 100%?

POS 78

POS Loyalty Program Online Ordering Point of Sale 78

Mad Mobile

JUNE 26, 2024

Customer loyalty is essential to running a successful business. A strong customer loyalty program should utilize the three Rs: Rewards, relevance, and recognition. But customers also want to feel recognized, and your restaurant loyalty program can provide the acknowledgement they crave.

Loyalty Program 40

Loyalty Program Operations Customer Experience Point of Sale 40

Bingage

APRIL 14, 2021

We all are aware that, Restaurant business owners are now adopting effective solutions that can automate operational work, minimise physical burden and improve business sales. Whether you need to keep track or manage stock, orders, inventory, restaurant billing, you need a Point of sale system.

POS 97

POS Online Ordering Loyalty Program Point of Sale 97

SpotOn

MARCH 5, 2024

Designed to streamline the restaurant marketing process, SpotOn Marketing Assist is the first product of its kind to empower restaurants to drive guest visits and boost sales while eliminating the time and resources needed for self-serve marketing tools.  Operators can view, edit, or delete scheduled campaigns in the dashboard anytime. 

Marketing 115

Marketing Email Marketing Social Media Loyalty Program 115

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Restaurants that spotlight these offerings emphasize their commitment to reducing carbon footprints and supporting local economies.

2024 52

2024 Technology Menu Mobile Ordering 52

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. Over 20% of POS solutions are already in the cloud, and 29% are planning to do so by 2024. But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system.

POS 59

POS 2023 Loyalty Program Point of Sale 59