This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
With cashless transactions and delivery services becoming the norm, diners are enjoying faster, more streamlined dining journeys. In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities.
Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.
Navigating Emerging Challenges in Profitability In 2024, U.S. trillion in 2024. By mid-2024, 82 percent of food and beverage operators were still actively recruiting, with chefs and cooks comprising 30 percent of open roles. By adopting forward-thinking approaches, restaurants can thrive amid this challenging landscape.
Photo: Shutterstock Waffle House customers no longer have to pay extra for eggs. Photo: Shutterstock Waffle House customers no longer have to pay extra for eggs. But supply has bounced back in recent months, bringing prices back down to earth. But not all breakfast chains chose to pass egg costs on to customers.
More than half (54 percent) of independent restaurant owners report making half as much or less than this same time last year, according to a report from Alignable with 51 percent saying customer spending is “much lower” than 2024. Tariffs, attracting new customers, and inflation top the list of concerns.
According to the 2024 Technomic Breakfast Study , waffles are seeing a surge in popularity beyond breakfast—now appearing in appetizers, snacks and even desserts with operators realizing an economic boost. “Waffle-omics” is a term we use at Golden Waffles. It’s a favorite of ours and pretty straightforward.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. As they grapple with rising costs across their supply chain, 71 percent of restaurants plan to increase prices this year.
Photo: Shutterstock Delivery and a take-home meal deal drove a lot more customers to Olive Garden this spring. The offer allowed customers to buy an in-store meal starting at $14.99 Olive Garden parent Darden Restaurants had long resisted third-party delivery, preferring to serve customers in its restaurants and control the experience.
From elevated comfort food to trending global flavors, operators are using Philly in inventive ways that bring signature flavor and premium texture to the menu. Philly ensures a silky, no-crack bake, so operators can easily serve up an on-trend dessert that excites customers and keeps prep simple. Or even on a pizza!
Same-store sales at the fast-food giant rose 2.5% The company has been using a combination of value offers, notably the McValue Menu, and marketing to get customers in the door. and internationally. and internationally. and internationally. By Jonathan Maze on Aug. 05, 2025 Facebook Twitter LinkedIn McDonald's U.S.
billion transactions and $67 billion in sales in 2024. In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent.
We saw this play out just weeks ago when Hurricane Milton swept through Florida in early October 2024, following closely on the heels of September's Hurricane Helene. During Hurricane Helene's aftermath, these became essential lifelines, letting restaurants serve food while their dining rooms were still being repaired.
23, 2025 Photograph: RATIONAL Facebook Twitter LinkedIn Maintaining clean and hygienic equipment is one of the most important tasks in foodservice — and also one of the most despised. Most of all, it’s not nearly as much fun as preparing food and serving customers, the reason most people love working in foodservice.
At the same time, Kahn was working on revamping the simple syrups, developing them in house and creating flavors like habanero, ginger and lavender to add complexity and more customization to the margarita lineup. Condado Tacos also carries about 80 tequilas so customers can spike a drink with their favorite brand.
In September 2024, the Lamastus Family Estates auction surpassed all expectations and received an incredible bid of US $13,518/kg for a honey processed Elida Aguacatillo Gesha. JAB hired bankers to attract new investors as it considers an IPO for the coffee and food to-go chain. million 60kg bags. billion in sales. topping 2021’s 88.2,
Its core product is online ordering, but it has expanded into marketing and customer engagement as well as payment processing. per share for the online ordering and payment company just four years after Olo went public. per share for the online ordering and payment company just four years after Olo went public.
B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. Green Restaurant and Slow Food were others we considered.
Continue to Site >>> Menu C-stores are stealing fast-food tactics. Not quite yet An easy way to bring bold Korean flavors to modern menus From BBQ to beverages, menus are seeing a lot of action Food C-stores are stealing fast-food tactics. Photo: Shutterstock Made-to-order food, value offerings, loyalty programs.
Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” One example is OpenAI’s Operator, a tool that can perform web-based tasks like making a restaurant reservation or ordering food from a delivery app. TechTarget The U.S.
deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. Customers can get any kind of crust or combination of toppings. price point.
We are operating at the intersection of a powerful set of secular trends which are shaping our industry,” CEO Christine Barone told analysts on Wednesday, according to a transcript on the financial services site AlphaSense. And the company continues to test a larger food menu, which is now in 64 company shops.
Zero-waste, high-fiber snack bars Food What operators should know about ancient grains Sponsored content from our partner Furmano’s on Jul. Even if you prefer to custom-assemble each salad or bowl, you don’t have to worry about your grains drying out or losing their texture throughout the day. To learn more, click here.
– Misty Chalk, vice president, Americas at BrightSign AI Continues to Revolutionize Restaurant Operations and Guest Services: The restaurant sector is poised for a seismic shift as AI integration takes center stage. As of 2024, over half of U.S.
The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. And, like the rest of family dining, they have been losing customers. That means you can now get boba at Perkins. By Joe Guszkowski on Jun. Systemwide sales fell 5.3% at Perkins last year and 6.4%
Strong demand from the EU and US markets has driven this growth, despite persistent logistical bottlenecks and global supply shortages. On the other hand, leading origins, such as Vietnam, are scaling up to meet demand for more cost-effective options as customers’ pockets tighten.
Every now and then, Greenlane customers might find the 6-foot, 6-inch person working the drive-thru window looks a lot like Tampa Bay Buccaneer tight end Rob Gronkowski. We like to surprise the customers, especially after we open a new location. At Greenlane, there’s no dine-in service. Continue to Site >>> Menu Forget coffee.
The fast-food franchisor is asking a federal court to sign off on its decision to terminate Paradigm Investment Group’s franchise agreement. Private-equity firm Savory Fund made a major investment in casual-dining chain Hawkers Asian Street Food. million last year, that’s more than double the next closest chain. Sign up here.
Our core pizza business, which was up 6% in the second quarter, continues to grow nicely into the third quarter,” Penegor told analysts this week, according to a transcript on the financial services site AlphaSense. Customers did buy more medium pizzas, which put some pressure on average check in the period. That, plus a $6.99
To put the new Whopper on the menu, the Miami-based fast-food burger chain had to bring in the brisket, Carolina gold BBQ sauce and crispy onions. “A Both are available while supplies last. By Patricia Cobe on Jul. 09, 2025 Facebook Twitter LinkedIn The BBQ Brisket Whopper is available in regular and Whopper Jr. sizes starting Tuesday.
There has been an outpouring of support from the restaurant industry on both a local and national level, and food and cookware brands have been offering aid as well. Goop: As Goop announced last week, first responders can send a direct message to @goopkitchen to receive free food.
Mileage: Drive Off Some Taxes Delivering food or catering events? Employee Meals: Free Food, Free Savings Feeding staff on-site? Its 100% if part of food costs, non-taxable to them. Keep it separate or bundled with food costs. Charitable Donations: Give and Get Back Donating extra food? Keep it reasonable.
Photo: Shutterstock What if every restaurant customer could feel like a regular? Big tech vendors such as Toast, Olo and DoorDash are making moves aimed at using customer data to enable more personalized service, both in the dining room and online. Of course, customers will always value free food over pretty much anything else.
Brands are forced to strike a balance between quality, value, and customerservice. As third wave and specialty coffee proliferated in the late 2000s, the way that coffee brands communicated with their customers changed significantly. Print and offline marketing remain crucial tools. The impact of AI on SEO is most notable.
And fast-foodcustomers Chef Jonathon Sawyer discusses his Chicago restaurant, Kindling, and his latest TV appearance Are we reaching peak chicken tender saturation on menus? It’s easy to score what’s marketed as a Dubai Chocolate Bar at specialty retail food stores; in New York City a 7-ounce bar sells for about $19.
Employees then load the food into a robot and send it on its way. The customer unlocks their food using a code in their delivery app. And customers don’t have to tip. The company integrates with DoorDash and Uber Eats, and restaurants can opt in to having Coco bots deliver orders placed through those apps.
PCI Compliance for Restaurants is essential to protecting customer payment data and preventing costly breaches. Failure to comply with PCI standards can result in fines of up to $100,000 per month, legal complications, and a significant loss of customer trust. Staying compliant protects your business and customer trust.
Both bids massively exceed the previous world record of US $13,518/kg set by the 2024 Lamastus Family Estates auction. Prewett has more than two decades of leadership experience across the coffee and food industries, including over five years as Vice President of Marketing and Product Management at Coffee Bean International.
The way consumers interact with restaurants has changed significantly in recent years, driven by technological advancements and shifting customer expectations. Restaurant online ordering has emerged as a crucial aspect of the foodservice industry, reshaping restaurant operation strategies and fostering growth in restaurant delivery services.
Social media erupted over portion sizes last year, which had a side effect of creating stress for employees as customers videoed their orders being put together. A customer can come in and order something as healthy or as caloric as they want. Customization is great until customers mess up their orders.
07, 2025 Facebook Twitter LinkedIn Naya is the Chipotle of Lebanese food. In 2008, Kfoury decided to open a full-service restaurant of his own, showcasing modern Lebanese food, which at the time was not well represented in New York. “I By Lisa Jennings on Aug. Photo courtesy of Naya. Americans love their hummus.
In today’s fast-paced dining environment, quick-service restaurants are under pressure to serve more customers in less time—without sacrificing quality. As customer expectations rise, reducing wait times has become more than a convenience; it’s a competitive advantage.
Photo: Shutterstock San Francisco-based delivery service DoorDash announced Friday that it has completed its purchase of SevenRooms, a New York-City-based reservations and marketing platform for restaurants. billion and international food delivery service Deliveroo for $3.9 billion, both in cash. Sign Up Thanks for signing up!
In today’s foodservice industry, maintaining cleanliness goes beyond simply meeting regulations—it’s about creating a safe and healthy environment for both customers and employees while safeguarding your business’s reputation. coli and Salmonella and strengthens the overall food safety strategy.
Thompson Street managing partner Bob Dunn described the 130-unit Bubbakoo’s as an “innovative and compelling brand that resonate with a broad and growing customer base.” Terms were not disclosed. Bubbakoo’s started franchising in 2015, and the chain has grown into 15 states, mostly on the East Coast and Midwest.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content