2023 Fast Casual Recruiting 
Modern Restaurant Management
FEBRUARY 1, 2022
Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022.
Modern Restaurant Management
DECEMBER 31, 2024
Restaurant leaders expect waves in the year ahead, with 32 percent pinning recruitment and retention as their top challenge, 27 percent most concerned about rising food costs, and 21 percent flagging sales volume as the main hurdle. percent) coming in well above the national total for e-commerce sales compared to 2023. percent YOY.
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Modern Restaurant Management
SEPTEMBER 12, 2024
While there’s no single recipe for recruitment and retention success, many restaurateurs are leveraging a proven approach: loyalty programs. For example, customers at a steakhouse may be willing to spend more for a fancier cut of meat, versus a fast-casual restaurant customer who may prioritize paying for convenience.
Modern Restaurant Management
MARCH 3, 2023
In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The
Modern Restaurant Management
FEBRUARY 5, 2024
Highlights from this year’s study, which surveyed more than 1,100 consumers in November of 2023, included: Gift Card Spend Returning to Normal – Consumers said that gift card spending is bouncing back, with 69 percent of consumers purchasing the same amount of gift cards or more in 2023 compared to 2022. percent in 2023.
Modern Restaurant Management
SEPTEMBER 27, 2024
Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. A 2023 study by Toast found that 30 percent of staff in the restaurant industry are at risk of leaving in the next two years, highlighting an equally concerning high turnover rate within this sector.
Modern Restaurant Management
DECEMBER 27, 2023
Quick service, fast casual and bars and taverns have exceeded where they were in February 2020. As of the end of 2023, the industry is still 14,000 jobs behind that pre-pandemic level. And well-being benefits do make a difference , reducing recruiting costs and sick days taken as well as promoting employee satisfaction.
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