Open for Business

JANUARY 26, 2023

Even the most creative restaurant promotion ideas won’t increase sales if they’re poorly planned and executed. And if restaurant owners don’t put restaurant marketing efforts behind a promotion, the best concepts can stall. The trick is making sure the tactic boosts sales instead of cutting into revenue. What does the data show?

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

Modern Restaurant Management

MAY 20, 2022

Teriyaki Madness (TMAD) had the "bowls" to admit they messed up and turned the mistake into a unique marketing opportunity. In late February, a marketing team member was training a coworker on how to send five winners of a “Free Bowls for a Year” drawing their notifications at once instead of one at a time.

Email Marketing 185

Email Marketing Loyalty Program Point of Sale Download 185

Modern Restaurant Management

FEBRUARY 27, 2023

Restaurant365’s State of the Industry Customer Survey shows that 60 percent of surveyed customers plan to expand their businesses in 2023 despite expected increased labor and food costs. Different restaurant models achieve a break-even or profitability point at varying times.

Cash Management 186

Cash Management Point of Sale Inventory Email Marketing 186

Open for Business

JULY 7, 2023

They want to feel like welcome guests again, wrapped in the kind of warm, competent hospitality they fantasized about while the pandemic took it all away,” wrote Kim Severson in a New York Times article on the subject of hospitality in 2023. The definition of the word hospitality can change depending on context.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

Clover - Restaurants

MAY 10, 2024

A June 2023 study by PYMNTS found 62% of restaurant consumers use Google to search for restaurants, making it the top online source where people find dining information. Digital marketing efforts like social media, email marketing, pay-per-click advertising, and search engine optimization can help you build a strong presence online.

Marketing 52

Marketing Email Marketing Social Media POS 52

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Open for Business

MAY 2, 2023

Restaurant marketing attracts new customers, keeps regulars coming back, and sets one restaurant apart from the crowd. It’s more important than ever to make savvy marketing central to your business. Quick links What is restaurant marketing? Quick links What is restaurant marketing? Ignore it at your peril.

Marketing 78

Marketing Email Marketing Social Media SEO 78

Focus POS

OCTOBER 18, 2021

According to data provided by OpenTable , 62% of customers prefer delivery, a 10% rise from the pre-pandemic rates, and this upward trend is expected to continue through 2023. Most restaurant sales come from repeat customers, so building these relationships is important, especially during a pandemic. The Value of Loyalty Program Data.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Bingage

MARCH 10, 2023

Post-purchase emails have become a part of sales and engagement with fundamental email workflows, and with the help of emails, you can often make the difference between one-time customers and loyal customers. But from a customer’s point of view, clicking on the purchase button is not the end.

Email Marketing 52

Email Marketing Loyalty Program Customer Experience Online Ordering 52

Modern Restaurant Management

MAY 26, 2023

A 2023 Emotional Intelligence Market study citing “heavy growth” of $49.93 Emotional intelligence is key to any marketing strategy. One great way to exhibit empathy in brand messaging is by addressing common and specific customer pain points like that related to productivity, financial, processes and support.

Hospitality 98

Hospitality Social Media Customer Service Email Marketing 98

Bingage

MARCH 18, 2023

However, If you’ve visited back the place/store/brand for the second, fourth, or fifth time to purchase then the brand has a good customer retention marketing strategy. You can spend less on marketing by targeting customers instead of prospects. When you think about shopping, your mind clicks on your favorite brand. Am I right?

Loyalty Program 52

Loyalty Program Social Media Email Marketing Customer Service 52

Apicbase

MAY 29, 2024

Market data, however, tells a different story. According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. That is not too bad for a dying sector. Virtual restaurant brand.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

EATER

JULY 27, 2023

On April 10, 2023, Kat Craddock announced that she had purchased Saveur , the celebrated food publication she’d been reading since its inception in 1994 and working at for over seven years. Life lesson: Don’t migrate your team’s email while Mercury is in retrograde!) I’m on calls with sales clients a lot, too.

Food 96

Food Magazine Point of Sale Small Business 96

Mad Mobile

MARCH 8, 2024

In the Mobile POS Payments market, the number of users is expected to amount to 101.10m users by 2028. You may also have access to their email, address, and phone number. Ideally, your system needs SSL (Secure Socket Layer) protection and point-to-point encryption (P2PE). In the kitchen, though, bigger is better.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Mad Mobile

MARCH 8, 2024

In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience. Market trends fueling adoption Staffing shortages are one of the most influential market trends in the restaurant industry, fueling the adoption of new tech. One of the biggest drivers behind this shift is consumer behavior.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Same-store sales growth was -2.1

2020 95

2020 Point of Sale Online Ordering Consumer Goods 95

Modern Restaurant Management

MAY 5, 2020

Engage Acquires Boston Market. Boston Market® was acquired by Engage Brands, LLC, one of the Rohan Group of Companies, owned by real estate investor and restaurant operator, Jignesh (Jay) Pandya of Bucks County, Pennsylvania. In this edition of MRM News Bites, we have tech investments, new products, charitable endeavors and more.

Guest Recovery 105

Guest Recovery Food Safety Loyalty Program Point of Sale 105

Sling

MARCH 23, 2023

In this article, we discuss the essential components to look for in a scheduling app and then list some of the best options on the market today. 11) Integrations When it comes to running your business, scheduling apps can’t do it all — especially for tasks such as point of sale, credit card processing, and e-commerce.

Small Business 78

Small Business Restaurant Law Document Communication 78

EATER

AUGUST 22, 2022

It was April 2017, a seventh season of the show would air in a couple of months, and a friend had come to Chicago to attend this dinner with me, not because we loved Game of Thrones — neither of us had watched for years at that point — but because the idea of a fannish dinner was exciting. This version was dyed with squid ink.)

Fine Dining 101

Fine Dining 2012 Reference Social Media 101