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Franchise Portfolio Diversification: Trends Taking Shape in 2022

Modern Restaurant Management

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. This approach required fewer front-of-the-house staff to maintain a dining room, complied with government orders, and kept many brands from closing. Just as one issue seemed fixed, another presents itself.

Franchise 189
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NCR Reveals 2022 Hospitality Trends and Predictions

Modern Restaurant Management

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. Here are some trends NCR is watching as move into 2022. Tackle the Labor Shortage with Hiring Incentives. Rely on Technology to Increase Operational Efficiency. Enhance CX with Accelerated Contactless Adoption.

2022 182
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What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 176
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MRM EXCLUSIVE: Fast Food Has Become a Hi-Tech Job

Modern Restaurant Management

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

Food 185
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The (ConnectSmart ®) Host with the Most: How ConnectSmart® Host Can Improve Staff Retention and Customer Satisfaction 

QSR Automations

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease.

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2023 Outlook: Trends and Challenges Restaurants Will See, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. For part one, click here. – Tim McLaughlin, Founder & CEO, GoTab. "We

2023 193
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Restaurant Sales Remain Strong With Last Two Months Posting Highest Growth Since March

Black Box Intelligence

year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid. On the guest count front, there continues to be good and bad news. The segments with the weakest 3-year growth remain family dining and casual dining.