Goliath Consulting

DECEMBER 6, 2020

Now that 2021 is only weeks away, we are making predictions on what the new year will bring. Here are our top 5 food and restaurant trend predictions for 2021 and beyond. In 2021, that market will grow as meal kits provide all-in-one solutions for families staying at home and wanting easy, healthy and delicious meals.

2021 286

2021 Mobile Ordering Food Guest Recovery 286

Modern Restaurant Management

DECEMBER 30, 2021

New safety protocols may hurt restaurants’ bottom line again, while also impacting retention rates due to business closures and lack of steady income. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same. The oldest of the tech turned out to be the most tenacious in 2020-2021.

Loyalty Program 579

Loyalty Program 2022 Kitchen Safety Customer Experience 579

Modern Restaurant Management

MAY 3, 2021

Digital Menu Boards. Menu boards are an integral part of the consumer journey, and the need to change them quickly and efficiently has been a huge hurdle to many QSRs over the past year. Factored in are disruptions to staffing, supply chain, and changing regulations, driving a need to change menus almost daily in many locations.

Technology 493

Technology Mobile Ordering Kitchen Safety Food Safety 493

Modern Restaurant Management

MAY 18, 2021

Delivering Success with Ghost Kitchens. The pandemic has changed the way we view the dining experience – with quality, safety and speed of delivery somewhat overshadowing ambience and in-person service. Trending with a Digital-First Strategy.

Delivery 421

Delivery Kitchen Safety Social Media Online Ordering 421

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Christmas Day delivers second-highest day for check value across 2021.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Noodles & Company Launches Ghost Kitchen. Noodles & Company launched its first ghost kitchen test in Chicago.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Touchless cleaning for the safety of employees. Added sanitizing stations.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

AUGUST 5, 2020

“I wanted to make sure the whole menu, flavors, and even the packaging was on point,” said Tyga. ” The online menu offers crispy, oven-baked chicken bites in three different spice dusts including Black Garlic, Lemon Black Pepper, and Peri-Peri, a mix of tangy, sweet and spicy. Contest Details.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

JULY 30, 2021

We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” In fall 2016 he signed a baseball contract with the New York Mets before returning to the NFL in 2021. Nathan’s Famous, Inc.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind. Holsom by Yogurtland.

Franchising 385

Franchising Franchise Kitchen Safety Loyalty Program 385

Modern Restaurant Management

DECEMBER 16, 2021

The key in achieving an omnichannel strategy is heavily dependent on IoT solutions; connected and smart technology to deploy systems like self-order terminals, interactive menu boards, drive-thru automated kiosk and delivery systems. pickup, delivery, drive-thru, ghost kitchens). pickup, delivery, drive-thru, ghost kitchens).

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

MARCH 26, 2021

Renovations will be completed throughout the remainder of 2021, leaving each restaurant with a fresh, new and improved look and feel. ” Flynn Restaurant Group’s revitalization project will take place throughout the year with the final renovations expected to be complete toward the end of 2021. Chief Communications Officer.

Franchising 429

Franchising Franchise Fast Casual Loyalty Program 429

Modern Restaurant Management

AUGUST 19, 2020

US Foods Ghost Kitchens. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. US Foods Holding Corp. We help the operator through every major decision.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Culinary Cues

FEBRUARY 22, 2021

Let’s start with what we are fairly comfortable saying: whatever “normal” is will likely not make an appearance until the end of 2021 – so…let’s begin our speculation with January of 2022 to be safe. Here are a few to chew on: GHOST KITCHENS are making people scratch their heads and wonder if this is the next “big” thing.

2022 480

2022 Food Truck Front of House Point of Sale 480

Modern Restaurant Management

DECEMBER 21, 2020

Jockey Hollow Bar + Kitchen's Chris Cannon. Most of us go into the business under-funded and therefore not ready for a “rainy day” Something a lot less serious than COVID, such as hurricane damage or a kitchen fire, could put many permanently out of business. We learned how vulnerable an industry this is.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

JUNE 12, 2020

The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Taffer's Tavern, the new full service tavern concept created by Jon Taffer, signed a multi-unit franchise deal with Cuisine Solutions, a manufacturer of sous vide foods, to bring the ‘Kitchen of the Future’ to the D.C.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

DECEMBER 3, 2020

The operating model and menu are adaptable to any environment with different options including kiosks and free-standing locations with a drive-thru, ranging from a few hundred square feet up to 2200 square feet. The recently updated menu also includes housemade chips and freshly baked chocolate chip cookies.

Franchising 414

Franchising Franchise Catering Online Ordering 414

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

MAY 23, 2023

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options. In order to build and maintain loyalty, businesses must rise to these challenges.

Customer Service 419

Customer Service Dietary Restrictions Delivery Online Ordering 419

Deliverect

DECEMBER 7, 2020

Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. What’s in store for 2021?

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. What’s in store for 2021?

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Goliath Consulting

NOVEMBER 23, 2021

Once the lockdown restrictions were lifted, many people were still concerned about their health and safety when dining at restaurants. This concern caused many restaurants to move towards the widespread use of QR codes and digital menus. It gives restaurants the option to change the fonts, colors, and menu items as well.

Loyalty Program 221

Loyalty Program Online Ordering Customer Experience Social Media 221

Goliath Consulting

AUGUST 2, 2022

As lockdown restrictions were lifted, restaurant owners expected some customers to return in person while still following safety measures. Restaurants found that ramping up their delivery services had mitigated some of their losses from in-person dining during 2020 and 2021. According to Toast’s study, restaurants in the U.S.

Delivery 195

Delivery Online Ordering Food Website Management 195

Modern Restaurant Management

DECEMBER 14, 2021

These challenges pose the potential for inventory constraints, menu price increases, delays in service and more, impacting not only the hours restaurants can stay open but also the capacity at which they can operate. Clinton Anderson, CEO, Fourth Enterprises. Steve Fredette, Co-Founder and President at Toast. EPAM Continuum.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

MAY 12, 2020

Consulting on Ghost Kitchens. Zuul and Figure 8 Logistics launched Zuul Studios – a ghost kitchen consulting firm. Zuul Studios works with restaurants and real estate owners to leverage their existing brand equity and kitchen infrastructure into digital, delivery-forward businesses.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Goliath Consulting

AUGUST 27, 2021

Moley is known as the “world’s first robotic kitchen” that has the ability to cook over thousands of recipes, plate the dishes, and clean after it’s done. 10 The Flippy Robot is attached to the kitchen hood in order for it to move around while still managing the grill and fryer. With over 350,000 doses, no error was found.

Food 221

Food Kitchen Safety Mobile Ordering Food Order 221

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. Some days I went home feeling like a punching bag, and an unwitting symbol of a broader cultural shift.

Mobile Ordering 328

Mobile Ordering Food Order Customer Service Online Ordering 328

Modern Restaurant Management

MARCH 24, 2020

While it is not the outcome we wanted, amid all the uncertainty around the COVID-19 pandemic and the immense strain it has put our industry, the safety of our attendees, exhibitors, sponsors, vendor partners and our own staff is paramount. This is our community and we all must be kept safe. New Level of Hot Dog.

Food Supply 253

Food Supply Kitchen Safety Food Safety Cash Management 253

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. This means you’ll have to continue to follow strict safety protocols to make sure everyone is safe and that your restaurant remains on the right side of the law.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

The Restaurant Group

DECEMBER 31, 2020

2021 Restaurant Industry Trends. After nine months of adapting to a new normal, here is our restaurant industry outlook for 2021 : 1. Ghost Kitchens Will Likely be Short-Lived. The past year saw the rise of ghost kitchens as a way to operate with lower overhead and labor costs. Increased Safety and Sanitation.

2021 78

2021 Kitchen Safety Food Safety Delivery 78

Modern Restaurant Management

MARCH 16, 2020

65 percent wipe down bathroom and kitchen surfaces. Better value for customers who won’t pay fees or higher menu prices associated with delivery. However, by 2021, nearly 50 million people will be using food delivery apps. At home, if someone is sick or if a cold or flu virus is going around, Americans kick into action.

Mobile Ordering 306

Mobile Ordering Online Ordering Point of Sale POS 306

Modern Restaurant Management

FEBRUARY 6, 2020

California Pizza Kitchen (CPK) plans to bring its signature California-style pizzas, pastas, salads and more to Canada for the first time. We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” CPK Heads North. Chef Marshall Scarborough.

Franchising 383

Franchising Franchise Fast Casual 2019 383

ChowNow

NOVEMBER 4, 2020

Menu items to collect donations or extra tips for staff have been very common. I would also recommend putting groceries and household necessities on menus. I had so many partners that put toilet paper on their menus. That’s a safety precaution, but also it’s because his customers just weren’t coming in.

Online Ordering 195

Online Ordering Mobile Ordering Social Media Seasonal Menu 195

Modern Restaurant Management

JANUARY 9, 2020

With its delicious burgers and fresh proteins chargrilled over an open flame, The Habit Burger Grill offers consumers a diverse, California-style menu with premium ingredients at a Q.S.R.-like Cardmembers will need to activate by December 31, 2021 to enjoy the new benefit. and internationally. like value. ” New CEO at Waitr.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

The Rail

SEPTEMBER 26, 2022

There are several reasons behind this, and most are related to how the industry essentially got shut down for large portions of 2020 and 2021. Now, there’s a distinct shortage of people wanting to wait tables , work in kitchens and bars, and provide entertainment.

Employee Relations 130

Employee Relations Kitchen Safety Mobile Ordering Customer Experience 130