Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. . Fast food reigns supreme.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JANUARY 13, 2021

And, based on our recent survey of 830 US consumers, it’s likely a good mantra for 2021. A snapshot of the most recent survey results follows, with insights to guide 2021 planning. Consider these additional stats: 88 percent of families report visiting the drive-thru in the past two months. In other words, you have to be quick.

2021 195

2021 Fast Casual Consumer Goods Loyalty Program 195

Modern Restaurant Management

JULY 13, 2021

As a result, quick-service and fast-casual restaurants are increasingly harnessing big data and automation to give their customers what they want before an order comes out of their mouth – or their brand’s app. According to Tech Jury , the data analytics market is expected to reach $103 billion by 2021.

Loyalty Program 212

Loyalty Program Fast Casual Customer Experience Customer Service 212

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

Fast Casual 164

Fast Casual Food Safety Loyalty Program Customer Experience 164

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. Conversely, if your restaurant is more casual, diners may be more willing to go completely red, white, and blue for the day. Marketing and Promotions.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

DECEMBER 16, 2021

Research has long suggested service with a smile reinforces the relationship between restaurant and customer, increasing tips and loyalty. According to Tech Jury , the data analytics market is expected to reach $103 billion by 2021. Now this is a common occurrence, thanks to restaurant loyalty programs and smart technology.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Foodable

FEBRUARY 9, 2021

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. To keep listening to Fast Casual Nation, check out the podcast on iTunes Now!

Fast Casual 63

Fast Casual 2021 Loyalty Program Casual 63

The Restaurant Times

OCTOBER 3, 2023

In this article, we explore the fascinating insights derived from this episode of Restrocast by Ashish Tulsian featuring Karl Goodhew, offering a glimpse into the captivating transformation of a retail tech leader into a visionary figure in the world of fast-casual dining.

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

Modern Restaurant Management

JANUARY 19, 2022

Bureau of Labor statistics indicate that quit rates in the restaurant business have outpaced the national average by more than 2x since June 2021, with job listing data suggestive that those open roles aren't being filled. The other half is the real talking point, driving massive, game-changing gains in marketing.

Food Supply 199

Food Supply Restaurant Law Email Marketing Mobile Ordering 199

BNG Point of Sale

OCTOBER 7, 2021

Gift card and loyalty program capabilities keeps customers coming back. Some POS may even automatically honor loyalty cards. With customer email information, A POS can even help to more effectively pinpoint your marketing efforts. Auto totals for fast and correct billing. Gift card and loyalty benefits.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. All five restaurants are slated to open in 2021.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

DECEMBER 21, 2020

Chris Prociv, VP Marketing & Innovation at La Brea Bakery. As a result of this trend, we’ve shifted our focus to provide more Take & Bake options and even have plans to launch additional varieties of our Take & Bake breads in early 2021. Bruce Reinstein, Partner, Kinetic12.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. Eataly style food halls – taking advantage of a weak commercial real estate market with a large supply of available large spaces. Anything plant based!

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. percent increase in average US hourly wages in 2021, specifically noting a rapid rise in wages for leisure and hospitality workers. A recent article in The New York Times cited a 5.7-percent Promote Yourself.

Healthcare 203

Healthcare Cash Management Social Media Communication 203

Modern Restaurant Management

NOVEMBER 24, 2021

Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. The award was presented during the 2021 Applebee’s Business Meeting, which was held in Scottsdale on November 16, top photo.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

EATER

MAY 2, 2023

Some are essentially beefed up loyalty programs promising perks like free delivery and points that can be used toward future purchases; others are monthly meal deliveries that drop chef-prepared dinners right on your doorstep; and others are wine clubs that bundle bottles with tasting notes to turn subscribers into instant connoisseurs.

Loyalty Program 83

Loyalty Program Social Media Customer Service 2022 83

Modern Restaurant Management

DECEMBER 21, 2020

We quickly pivoted to offer Family Meals To Go and have continued to expand our third-party delivery partnerships in key markets, which has contributed to our continued growth, even during one of the most difficult years on record for so many restaurants. Dennis Becker, CEO, Mobivity. Angela Hart, Solutions Director North America, Fourth.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Modern Restaurant Management

AUGUST 14, 2020

In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program. ” Ice is Doing Nice.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. As of June 2021, food service and drinking places employed 11.3 million as of June 2021, 97 percent of the 151.1 percent overall.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Modern Restaurant Management

FEBRUARY 17, 2021

Fast food, fast casual and sit-down restaurant apps have seen the biggest jump since last April. Orders from fast food apps increased 38 percent, fast casual apps increased 71 percent, and sit down restaurants increased 88 percent. 86 percent have ordered directlyfrom a restaurant app in the last six months.

2021 189

2021 Mobile Ordering Loyalty Program Download 189

Modern Restaurant Management

JUNE 15, 2021

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021. The DoorDash Customer in the First Half of 2021.

2021 197

2021 Fast Casual Online Ordering Consumer Goods 197

Modern Restaurant Management

DECEMBER 12, 2019

As part of these agreements, Tropical Smoothie Cafe restaurants will be developed in key markets throughout the state over the next five years. Salata is currently in high-growth mode and is actively seeking to expand into new markets in 2020. Existing markets poised for growth include Dallas, Houston, Chicago and Los Angeles.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Regardless of the decisions made, there will inevitably be a big market for new and interesting packaging. In 2021, the digitization of the restaurant industry will increase exponentially.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

APRIL 20, 2021

consumers to better understand their feelings about planning events in 2021. With just under 50 percent of people planning to host their event outside, restaurants, hotels and venues with an outdoor space should begin promoting these offerings through their marketing and social channels. ” Optimism Is Returning.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Apicbase

FEBRUARY 29, 2024

million in 2021, to $974.9 million tons in 2020 and 12 million tons in 2021. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. million tons in 2020 and 12 million tons in 2021. The global foodservice market size reached $2,989.5

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. Top Marketer : Dan Farrell, Multi-units in MI. Highest Average Ticket Price : Michelle Constantino, Naperville, IL.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

AUGUST 25, 2021

“As we begin our aggressive growth into new markets, there is no better partner than Meritage. Its commitment to quality has established the brand as the go-to restaurant in its markets. Additionally, the brand signed 14 franchise agreements for target markets such as Florida, Texas, Virginia, and Indiana.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

DECEMBER 4, 2020

Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. If there is a specific type of business that could benefit during the remainder of 2020, it could be the fast food industry. percent demand decline. Beauty care, SPA, and fitness center.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

JUNE 17, 2021

With more than a dozen restaurants set to open in the first half of 2021, Freddy’s currently boasts a development pipeline on track to open more than 45 restaurants in 2021. Among the new openings in 2021 so far, Freddy’s has celebrated new locations in key markets such as Florida, Tennessee, and Georgia.

Franchise 172

Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 Renovations will be completed throughout the remainder of 2021, leaving each restaurant with a fresh, new and improved look and feel. billion in sales and employing 73,000 people in 44 states.

Franchise 171

Franchise Franchising Fast Casual Loyalty Program 171

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches made a strategic investment in Los Angeles phenomenon Bangin’ Buns with plans to expand the young concept across Southern California and bring the brand to new markets. Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list.

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. “The D.C.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. In the U.K.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191