Goliath Consulting

DECEMBER 12, 2020

In 2021 and beyond, cameras will not be a simple surveillance tool. In this way, 3D cameras not only speed up payment, but also opens opportunities for restaurants to introduce instant loyalty programs. “It Better Delivery. The very same technology has been working on cameras, too.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

JULY 13, 2022

For example, replacing physical menus with QR codes has become exponentially popular since the start of the pandemic with one firm reporting a 750 percent increase in downloads between 2020 and 2021. Maximizing this opportunity for free marketing is key to developing deep relationships with customers and building customer loyalty.

Franchise 214

Franchise Franchising Operations Loyalty Program 214

Modern Restaurant Management

OCTOBER 20, 2023

This creates an opportunity for restaurants to bite into market share by enticing a budget-sensitive customer base with incentives like coupons and loyalty programs. In addition to the abovementioned sources of data, an increase in reservation and food delivery app use has led to a surplus of diner data.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Modern Restaurant Management

NOVEMBER 21, 2022

percent compared to the same period in 2021. Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. The decreased patronage along with inflation increases running costs, which means increased menu prices.

Operations 197

Operations Cash Management Seasonal Menu Loyalty Program 197

Modern Restaurant Management

FEBRUARY 1, 2022

Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs. Get your digital ducks in a row: Your app, loyalty program, and digital ordering solution are just as important as when restaurants were closed.

Fast Casual 197

Fast Casual Dine-in Casual 2022 197

Focus POS

DECEMBER 22, 2021

This carried into 2021 as 110,000 restaurants were closed either permanently or temporarily. Also, the best system for your business will be integrated with your in-house system , automatically sharing orders and customer information for delivery, takeout, and dine-in orders. H3: A strong loyalty program. Holiday meals.

Management 146

Management Management Loyalty Program Online Ordering 146

Open for Business

MAY 9, 2023

Third-party delivery is booming like never before. In 2020, third-party delivery exploded because it gave restaurants a vital revenue stream during the pandemic. But even now that guests have long since returned to on-premise dining, demand for delivery remains high and shows no signs of going anywhere. billion by 2027.

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JUNE 15, 2021

Menus were trimmed to a fraction of original size. Delivery and curbside pick-up reduced on-site staffing. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. The delivery service trend is expected to continue as consumers have become accustomed to the convenience.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

DECEMBER 30, 2021

Technology also allows for seamless delivery operations during colder months. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same. Managing the kitchen is a huge part of making delivery and in-venue a successful balancing act. Metaverse / Cryptocurrency / TikTok.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Restaurant365

DECEMBER 4, 2020

Some restaurants were forced to pivot quickly to off-premise channels to deal with local business restrictions, changing menus toward a delivery focus. No one knows exactly what will happen in 2021, but if you are a restaurant owner or operator, it’s certain you are thinking ahead to what’s next for your business.

2021 78

2021 Operations Mobile Ordering Social Media 78

7 Shifts

NOVEMBER 9, 2022

You can use a newsletter to update them about a new location opening , special offers, menu upgrades, or food-based events. in 2021 , and it's been on a slippery slope for years. It's also important to have multiple templates ready for different email themes such as recipes, weekend/payday offers, loyalty programs, and news updates.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

DECEMBER 16, 2021

The key in achieving an omnichannel strategy is heavily dependent on IoT solutions; connected and smart technology to deploy systems like self-order terminals, interactive menu boards, drive-thru automated kiosk and delivery systems. pickup, delivery, drive-thru, ghost kitchens). Further, 97.2% Let’s Not Get Too Personal.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

FEBRUARY 25, 2021

Among the other insights: Restaurants expect 62 percent of their revenue to come from takeout or delivery in 2021. 58 percent of restaurants prefer to use their own app or website for delivery. Nearly half of restaurant owners or managers plan to continue offering digital menu access using URL or QR codes in 2021.

Social Media 158

Social Media Retail Website Management Online Ordering 158

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. They’ll appreciate subtlety, such as a beautiful flower arrangement in America’s favorite colors, or one well-crafted menu with a special of the day. Download Now.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

MAY 4, 2023

It’s also a great tool to highlight new menu items and products. million people moved in 2021, and trends indicate a growing number of people are making long-distance moves. Loyalty Programs Add Value Provide a solid customer service experience and deliver a great product to drive repeat visits.

Loyalty Program 100

Loyalty Program Email Marketing Customer Service Certification 100

Focus POS

MARCH 18, 2022

Suppose you are considering adding restaurant online ordering or third-party delivery integration. In 2021, 60% of American consumers ordered takeout or delivery at least once a week, according to Fundera by Nerdwallet. Of course, loyalty programs shouldn’t be reserved just for dine-in customers.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. Gift card and loyalty program capabilities keeps customers coming back. Some POS may even automatically honor loyalty cards. Order customization.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Modern Restaurant Management

DECEMBER 17, 2021

In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. The Bureau of Labor Statistics reported that the food service workforce decreased by 42,000 individuals in August 2021.

Loyalty Program 188

Loyalty Program Customer Experience Mobile Ordering Customer Service 188

Touch Bistro

APRIL 27, 2021

This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Your Menu: 93% of people view menus online prior to dining out. You should also include links to any third-party delivery platforms you use, such as Uber Eats and Door Dash.

Design 92

Design 2021 Online Ordering Website Management 92

Indoor Media

NOVEMBER 4, 2021

For example, you can advertise lunch delivery discounts if you get a lot of dinner delivery orders but few lunch orders. Restaurant Promotion Ideas That Work for Takeout There are a few ways to promote your takeout service using digital marketing for food delivery.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

Modern Restaurant Management

AUGUST 24, 2021

You know, the usual in 2021. You know, the usual in 2021. Restaurant brands in 2021 should, for example, know the cost of new customer acquisition and the cost of generating repeat business. The stately, longstanding finance executive who has never heard of TikTok will inevitably look at this plan and say, “Wow, no way.

Marketing 208

Marketing Social Media Download Back of House 208

7 Shifts

OCTOBER 15, 2020

Here are the blueprint details: Cuomo also asks New Yorkers to help enforce these regulations by self-reporting any restaurants they see breaking the 25% capacity rule, a program titled “New Yorkers Protecting New Yorkers.” The program ultimately supported 95 restaurants and 1,000 workers in the industry.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

DECEMBER 21, 2022

Review menu items and strip away the slow movers. Reduce portion sizes slightly to maintain menu prices but account for increased costs. Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

JANUARY 22, 2021

We are continuing to expand to new locations and introduce new menu items – you never know what we have up our sleeves. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. The brand is set to open at least 30 locations in 2021, and plans to have an additional 300 units in development.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. We’ve also noticed the increased importance of loyalty programs at times like this.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

ChowNow

MARCH 17, 2021

It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. We compiled over 20 recent restaurant industry statistics that every restaurateur and restaurant operator should know in 2021. Restaurants expect 62% of their revenue to come from takeout and delivery in 2021.

Mobile Ordering 78

Mobile Ordering Download Online Ordering Loyalty Program 78

The Restaurant Times

MARCH 29, 2021

Leverage Online Delivery By Establishing Your Delivery System. According to statistics, online food delivery revenue in UAE is expected to show annual growth of US$1,219m in 2021. Restaurant operators must understand the necessity of enabling a robust online food delivery system to increase their sales.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Seasonal Menu 52

The Restaurant Times

JANUARY 26, 2021

In an exclusive conversation with The Restaurant Times , Nishant Tripathi, Co-Founder of Shake It Off(SIO) shares his thoughts on the growth strategy of Shake It Off and how cloud kitchen is a recipe for revival for restaurants in 2021. . Hygiene has to be of paramount importance for the restaurant businesses in 2021.

Franchise 98

Franchise Franchising Loyalty Program Online Ordering 98

ChowNow

JANUARY 27, 2021

Have you updated your menu recently with a seasonal treat? With email marketing, it’s a wise idea for your restaurant to occasionally offer guests a discount for their loyalty. Create a secret menu item. Make your email subscribers feel special by giving them exclusive access to a secret menu item. Profile a special dish.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

The Restaurant Times

APRIL 28, 2021

Given the situation, the UAE restaurants that keep up with the following consumer trends can expect to stay afloat amidst the pandemic and recover smoothly in 2021. . The only viable option that restaurants could actually rely on to keep their sales going in case of enforced lockdowns is online order deliveries.

2021 52

2021 Online Ordering Loyalty Program Customer Service 52

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203