Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

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2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

JANUARY 22, 2021

The privacy landscape underwent numerous changes in 2020 and will continue to evolve into 2021. Apple has announced plans to restrict its IDFA (identifier for advertisers) in 2021. A majority of restaurants have shut down in-person dining and are relying more heavily on online orders and delivery. Find the Right Channels.

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Marketing Email Marketing Loyalty Program Point of Sale 508

Modern Restaurant Management

JULY 13, 2022

For example, replacing physical menus with QR codes has become exponentially popular since the start of the pandemic with one firm reporting a 750 percent increase in downloads between 2020 and 2021. Maximizing this opportunity for free marketing is key to developing deep relationships with customers and building customer loyalty.

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Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors. And according to Technomic, Inc., Restaurant people are “people-people.”

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Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

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Modern Restaurant Management

DECEMBER 30, 2021

Technology also allows for seamless delivery operations during colder months. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same. Managing the kitchen is a huge part of making delivery and in-venue a successful balancing act. Metaverse / Cryptocurrency / TikTok.

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2022 Loyalty Program Kitchen Safety Customer Experience 579

Modern Restaurant Management

FEBRUARY 1, 2022

Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs. Get your digital ducks in a row: Your app, loyalty program, and digital ordering solution are just as important as when restaurants were closed.

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7 Shifts

AUGUST 12, 2021

Loyalty Rewards. Restaurant loyalty programs , when done correctly, can increase repeat sales. This method is used by several large food chains, like Starbucks, Panera Bread, and TGI Fridays, which have attracted millions of customers due to their loyalty programs. Online Delivery. The answer is yes.

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Marketing Email Marketing Loyalty Program Social Media 397

Modern Restaurant Management

AUGUST 11, 2021

According to Tork research, 44 percent of people say they feel good knowing they are supporting local restaurants when they order takeout or delivery. As a result, the restaurant saw a 62 percent increase in loyalty member sign ups and received over 7,000 check-ins from existing loyalty members in just two weeks. Support Women.

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Modern Restaurant Management

JUNE 15, 2021

Delivery and curbside pick-up reduced on-site staffing. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. About 88 percent say they will consider moving from paper to digital menus this year, according to Square’s Future of Restaurant 2021 Report.

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Goliath Consulting

DECEMBER 6, 2020

Now that 2021 is only weeks away, we are making predictions on what the new year will bring. Here are our top 5 food and restaurant trend predictions for 2021 and beyond. As opposed to third-party services, self-delivery allows restauranteurs to “control the experience and keep the fees down” (1).

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Modern Restaurant Management

DECEMBER 16, 2021

The key in achieving an omnichannel strategy is heavily dependent on IoT solutions; connected and smart technology to deploy systems like self-order terminals, interactive menu boards, drive-thru automated kiosk and delivery systems. pickup, delivery, drive-thru, ghost kitchens). Use Data and AI to Reach Out and Touch Your Customers.

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2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

FEBRUARY 25, 2021

Among the other insights: Restaurants expect 62 percent of their revenue to come from takeout or delivery in 2021. 58 percent of restaurants prefer to use their own app or website for delivery. Nearly half of restaurant owners or managers plan to continue offering digital menu access using URL or QR codes in 2021.

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Social Media Retail Website Management Online Ordering 395

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

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Modern Restaurant Management

JUNE 14, 2023

“Most loyalty programs are largely transactional, and many brands still heavily rely on discounts and coupons to drive sales. ’ We’re really deliberate about asking our customers how we can make sure they have the best programs that are the most impactful to their customers. percent more during the program.

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Loyalty Program Point of Sale Customer Experience Email Marketing 449

Modern Restaurant Management

AUGUST 24, 2021

You know, the usual in 2021. Restaurant brands in 2021 should, for example, know the cost of new customer acquisition and the cost of generating repeat business. The stately, longstanding finance executive who has never heard of TikTok will inevitably look at this plan and say, “Wow, no way. We can’t afford all that!

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Marketing Social Media Download Back of House 520

Modern Restaurant Management

DECEMBER 17, 2021

In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. The Bureau of Labor Statistics reported that the food service workforce decreased by 42,000 individuals in August 2021.

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Loyalty Program Customer Experience Mobile Ordering Customer Service 471

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. PopID accounts also tie to loyalty programs for automatic credit with every purchase. The Main Course. US Foods Ghost Kitchens. US Foods Holding Corp.

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Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

OCTOBER 18, 2021

When the National Football League (NFL) and universities announced that they’d be returning to full capacity in their stadiums for the 2021 season, many in the foodservice industry believed fans would be quick to get back to the tailgating scene they know and love. In fact, The Distilled Spirits Council reported that U.S. sales rose 7.7

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ChowNow

SEPTEMBER 23, 2020

The biggest factor that we’ve seen is a huge spike in restaurant delivery and takeout software. Across the market, we’re seeing that restaurants that had some sort of off-premise delivery and takeout infrastructure in place are faring way better. What restaurant management software will be critical for restaurants in 2021?

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Modern Restaurant Management

JANUARY 12, 2021

As app-based delivery, drive-through and take-out services surpass indoor dining, not only does providing an excellent customer experience show customers you appreciate their business, but it also enables you to set the stage for customer loyalty that will continue to grow well beyond the pandemic. Protecting Brand Reputation.

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Fast Casual Food Safety Loyalty Program Customer Experience 411

Modern Restaurant Management

DECEMBER 21, 2022

Explore Higher-Margin Offerings : Related, next year, restaurants can look to new ways to offset pressures on margins by leaning more into higher-margin offerings like catering and delivery direct through owned channels vs. third party delivery. – Phil Quackenboss, VP of Restaurants & Growth at Fetch.

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2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

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Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

JUNE 17, 2021

With more than a dozen restaurants set to open in the first half of 2021, Freddy’s currently boasts a development pipeline on track to open more than 45 restaurants in 2021. Among the new openings in 2021 so far, Freddy’s has celebrated new locations in key markets such as Florida, Tennessee, and Georgia.

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Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA.

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Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. Third-party delivery : Restaurants can generate cash flow but not profit; they’ll have to figure out how to make money using these services.

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2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

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2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

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Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

MAY 7, 2021

However, since the start of 2021, Randy’s has seen a wave of interest from both domestic and international franchisees. The Costa Mesa location, opened in March 2021 and the first in Orange County, sold over 100,000 donuts in its ten days. The company reported a 24 percent same-store sales increase in March 2021. "We

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Modern Restaurant Management

MARCH 26, 2021

Renovations will be completed throughout the remainder of 2021, leaving each restaurant with a fresh, new and improved look and feel. ” Flynn Restaurant Group’s revitalization project will take place throughout the year with the final renovations expected to be complete toward the end of 2021. From now through May, KFC U.S.

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Franchise Franchising Fast Casual Loyalty Program 429

Modern Restaurant Management

AUGUST 14, 2020

All locations will serve guests via delivery through a virtual kitchen facility. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires. ” Dickey’s is now offering a franchise discount for existing Owners Operators. .

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Modern Restaurant Management

DECEMBER 21, 2020

We quickly pivoted to offer Family Meals To Go and have continued to expand our third-party delivery partnerships in key markets, which has contributed to our continued growth, even during one of the most difficult years on record for so many restaurants. Dennis Becker, CEO, Mobivity. Ranbir Bhatia, GM, Benares NJ in Wyckoff, New Jersey.

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Modern Restaurant Management

MAY 27, 2020

Expanding mobile ordering and contactless pick-up or desk delivery. Contactless delivery and drop off for catering. ” “Since mid-March, we have raised enough funds to support the delivery of more than 300,000 meals across nine U.S. Altering seating arrangements to improve spacing between guests.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

MARCH 11, 2020

by the end of fiscal 2021. To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. Two-Hens Growth Fueled by Accelerator Program.

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Bar Cash Management Loyalty Program Point of Sale 386

ChowNow

JANUARY 27, 2021

With email marketing, it’s a wise idea for your restaurant to occasionally offer guests a discount for their loyalty. Here’s a list of festive dates in 2021 to give your restaurant more email marketing ideas: Winter and Early Spring: The Super Bowl: February 7. Offer a small discount off online orders. National Pizza Day: February 9.

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