Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

7 Shifts

NOVEMBER 3, 2021

According to data from IBM , in 2021 the average cost of a data breach in restaurants cost $3.03 This is why, according to research from Sift , 62% of American restaurant guests fear data breaches in restaurants, and are often hesitant to order directly from restaurants that don't make them feel as though their data is safe.

Audits 370

Audits POS Loyalty Program Information 370

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

AUGUST 24, 2021

You know, the usual in 2021. I have no idea what a content house even is, and even if I did, I would only give you that money if you could prove upfront what the ROI would be.” So we went back to the drawing board as marketers to toy with the algorithm, and voila, an additional four percent. ” Enter: the stalemate.

Marketing 208

Marketing Social Media Download Loyalty Program 208

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

ChowNow

SEPTEMBER 23, 2020

What restaurant management software will be critical for restaurants in 2021? Now more than ever, restaurants need to build up a loyalty program if they don’t already have it. Now more than ever, restaurants need to build up a loyalty program if they don’t already have it.

Management 148

Management Management Loyalty Program Mobile Ordering 148

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

ChowNow

JANUARY 27, 2021

Online ordering has become extremely popular, so much so that digital sales will account for more than half of limited-service and quick-service sales by 2024. Feature a mouthwatering photo in your email, describe what makes the dish special, and tell your guests how to order it. Offer a small discount off online orders.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

Squirrel Systems

MAY 25, 2021

Restaurant POS Software Integrations The POS has been around for close to 150 years but looked and operated very differently back then to what we commonly see in restaurants, hospitality businesses, or retail spaces today. POS technology is one of the most significant investment decisions that restaurant owners make today.

POS 52

POS Loyalty Program Cash Management Point of Sale 52

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022.

2022 98

2022 Front of House Cash Management Online Ordering 98

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. percent between 2021 to 2028. Based on our recent PRIME report , the UAE restaurant industry is looking to embrace technology and new methods of managing operations.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

ChefMod

OCTOBER 6, 2021

Focus on Online Shopping For the last 15 years, the online shopping and ordering market has grown exponentially. Focus on Online Shopping For the last 15 years, the online shopping and ordering market has grown exponentially. Over 8 million restaurant employees lost their jobs [permanently or temporarily.

2021 52

2021 Email Marketing Front of House Cash Management 52

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds. Here are their responses.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

The Restaurant Times

SEPTEMBER 10, 2021

Even in the pre-pandemic times, online ordering was a buzzy topic. In addition, many of the existing restaurants also pivoted to cloud kitchen models on the back of low operating costs. The large volumes of orders coming in need efficient management to avoid any order discrepancies. Kitchen Management.

POS 59

POS Operations Website Management Online Ordering 59

Modern Restaurant Management

AUGUST 14, 2020

“We have a guiding principle to do both well and good, and I believe one of the reasons our brand is able to remain successful during these challenging times is by giving back to the communities we serve,” said Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) The latest forecast from Statista predicts the total market size to double from 2021 to reach $112.53 Food delivery is nothing new, of course.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. We’re also likely to see a spike in the demand for data analysts in the back office, those who can help make sense of all the new data coming in from various digital channels. Here are their responses.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

DECEMBER 12, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchise 110

Franchise Franchising Loyalty Program Book 110

The Restaurant Times

AUGUST 5, 2022

You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. million Americans who left their employment in November 2021 worked in hotels and restaurants. Employee retention is the capacity of an organization to retain its staff. One million of the 4.5

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Modern Restaurant Management

APRIL 20, 2021

Event Planning Is Back. consumers to better understand their feelings about planning events in 2021. consumers to better understand their feelings about planning events in 2021. 2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Apicbase

FEBRUARY 29, 2024

million in 2021, to $974.9 million tons in 2020 and 12 million tons in 2021. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs.

2024 52

2024 Operations 2023 Loyalty Program 52

Touch Bistro

JULY 15, 2021

Whether you’re opening your very first business or you’ve got half a dozen venues to your name, creative restaurant marketing is vital to attract new diners and to ensure your regulars keep coming back again and again. Diners now use search engines like Google to find restaurants and review menus online before deciding where to eat.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. A drop in employee retention & difficulty in hiring. The inability to turn tables quickly & efficiently as a result of insufficient staffing.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

AUGUST 25, 2021

Taco John’s International Inc. inked its biggest area development agreement to date with the largest Wendy’s franchisee, Meritage Hospitality Group, Inc. Per the terms of the agreement, the group will build 50 new Taco John’s restaurants by March 31, 2026 with options to develop an additional 150 restaurants.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. . Takeout For Good. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. million guests. “The Juicey Awards are about honoring our passionate store owners. Top Marketer : Dan Farrell, Multi-units in MI.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

SEPTEMBER 14, 2021

In 2021, Laura added the Wendy’s brand to her role with responsibility for implementing Develop­ment Days and quarterly business plans for TSFR’s 56 Wendy’s restaurants. New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

MARCH 26, 2021

Renovations will be completed throughout the remainder of 2021, leaving each restaurant with a fresh, new and improved look and feel. ” Flynn Restaurant Group’s revitalization project will take place throughout the year with the final renovations expected to be complete toward the end of 2021. .”

Franchise 171

Franchise Franchising Fast Casual Loyalty Program 171

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. " "It's going to be a long road back to normal," said Steven Hall. "Even Dining Bond Goes Global.

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

SEPTEMBER 24, 2021

White Castle, the creator of the beloved Sliders sold at eponymous restaurants and in grocery aisles nationwide, has been celebrating its 100th birthday throughout 2021. “Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” Nathan's Famous in France.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185