Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. A 2021 OpenTable survey of more than 21,000 diners revealed that 52 percent of diners find the latest information about restaurants online and 42 percent learn from word of mouth.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Culinary Cues

FEBRUARY 22, 2021

Let’s start with what we are fairly comfortable saying: whatever “normal” is will likely not make an appearance until the end of 2021 – so…let’s begin our speculation with January of 2022 to be safe. Of, course the food must be tasty and appealing at some level and above all else – consistent. I know what you are thinking – WHAT!!!!

2022 375

2022 Food Truck Merchandise Point of Sale 375

Deliverect

DECEMBER 7, 2020

Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board. What’s in store for 2021? Takeout is king.

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Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board. What’s in store for 2021? Takeout is king.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. Visits at the dinner daypart were down -5 percent in May 2021 from a year ago and -12 percent from two years ago.

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2021 Guest Recovery Online Ordering Point of Sale 189

Transact

SEPTEMBER 30, 2022

As convenience stores ramp up their fresh food programs, the foodservice industry asks a new question: Are c-stores the new quick-service restaurant? Originally known for “cokes and smokes,” some of the biggest names in convenience have integrated delis, grab ‘n go food and even full kitchens in locations across the U.S.,

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Kitchen Safety Food Safety Back of House Retail 78

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

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2022 Food Supply Back of House Kitchen Safety 180

The Food Corridor

FEBRUARY 2, 2021

This time last year, we were getting ready for an exciting year for the shared kitchen industry. Cloud or ghost kitchens were starting to come into the mainstream consciousness, the sharing economy was on the up, and there was a sense of optimism in the air for the coming year. . The natural question now is: what you got 2021?

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2021 Kitchen Safety Back of House Front of House 75

Modern Restaurant Management

MAY 23, 2023

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options.

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Customer Service Dietary Restrictions Delivery Online Ordering 167

The Restaurant Times

JANUARY 11, 2022

According to research by the National Restaurant Association of India ( NRAI ) , the Indian food services business experienced a 53% decline in FY2021 as compared to the previous fiscal year. . Restaurants were among the first enterprises to be slowed down, shut down, or slammed with never-before-seen safety standards.

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2021 Kitchen Safety Food Safety Mobile Ordering 52

Touch Bistro

JULY 4, 2021

Remember the expression, too many cooks in the kitchen ? In 2021, the restaurant industry is experiencing an unprecedented labor shortage that’s seeing worker resignations and job openings at an all-time high. million jobs – or 12% – short of pre-pandemic levels as of June 2021. Well, go ahead and unlearn it. In total, 2.5

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2021 Employee Relations Hiring Recruiting 98

7 Shifts

OCTOBER 15, 2020

Data from Restaurant365 backs up our own findings, showing that the sales recovery of New York is trending below the average (with New York sales remaining 52% below pre-COVID levels, whereas the average is 22%). A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Rely on Technology to Increase Operational Efficiency. Enhance CX with Accelerated Contactless Adoption.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

JULY 30, 2021

Furthermore, a recent study by SaverLife sponsored by the FINRA Foundation found that savings balances above just $250 are correlated with increased housing security, ability to pay utility bills, and avoiding high-cost borrowing. “We are very excited about our partnership with SaverLife. .

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Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

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Franchise Franchising Kitchen Safety Food Safety 189

EATER

APRIL 8, 2021

At the weekly staff meeting, they came up with an ad hoc plan: One group of staff members developed their first COVID safety protocols, ordering hand sanitizer, scheduling hand-washing breaks, and putting lines of blue painter’s tape across the floor of the restaurant to show people how to stay six feet apart. The year had started off strong.

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Training Café Kitchen Safety Back of House 111

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

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Franchise Franchising Loyalty Program Kitchen Safety 154

Aaron Allen & Associates

JULY 29, 2022

This can include anything from using automats to take orders to use robots to cook food. Already in 2019, restaurants were not able to pass inflationary costs on to consumers (back then, the average restaurant price increase was 3.1% and food at 5%). And in 2021 restaurant price increases were 4.5%

Front of House 64

Front of House Back of House 2022 Kitchen Safety 64

7 Shifts

JULY 27, 2023

Jason Hammel opened Lula Cafe in Chicago's Logan Square neighborhood back in 1999. Meaning, we're willing to try new dishes and new ideas in the food. More than 20 years later, the award-winning farm-to-table institution is one of the city's most celebrated restaurants. We inherited a space and a lot of goodwill. So a lot of people."

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Communication Front of House Education Back of House 195

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Ghost kitchen business models What are the benefits of cloud kitchens?

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Kitchen Safety Delivery Online Ordering Food Order 59

The Restaurant Times

MAY 30, 2021

Ghost kitchens, also known as cloud kitchens or dark kitchens, is a relatively new concept even though it has existed for years in the UAE. According to Acumen Research and Consulting , the global cloud kitchen market is expected to grow at a CAGR of 22 percent during the forecast period of 2020-2027 and reach USD 201.1

Tourism 52

Tourism Kitchen Safety Front of House Back of House 52

ChefMod

OCTOBER 6, 2021

In a bid to counteract these negative effects in the restaurant industry, the government established various regulations to ensure the safe operation of the restaurant industry. Although these regulations are ever-changing, there are several ways that restaurant owners and stakeholders can continue to run a successful restaurant business.

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2021 Email Marketing Front of House Cash Management 52

Restaurant365

APRIL 8, 2021

As a prominent example, virtual kitchens existed before the pandemic, but the last year has skyrocketed the growth of this new kind of establishment. As restaurants adapt to how customer dining preferences have changed, ghost kitchens are now more popular and quite often more profitable. What is a virtual kitchen?

Front of House 78

Front of House Food Truck Kitchen Safety Point of Sale 78

EATER

FEBRUARY 4, 2021

Restaurant workers are made to feel powerless by design — and that keeps abusive chefs and toxic kitchens unchecked This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. They didn’t like it.

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Kitchen Safety Social Media Cash Management Back of House 136

EATER

NOVEMBER 29, 2021

Shared lodging like bed and breakfasts, boarding houses, and room rentals are falling out of favor, replaced by contactless, host-less vacation rentals. I, however, came back with boiled eggs. But at what cost? They weren’t packed away in the cargo hold; they were plastered in my memory.

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Back of House Travel Website Management Hotels 96

The Restaurant Times

SEPTEMBER 1, 2021

Hence, technology-first business models such as cloud kitchens are only expected to become more prevalent in the coming years. From making cocktails to flipping burgers, the food and beverage industry is becoming conscious of the benefits of using robots to improve their efficiency. ” – Ashish Tulsian.

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Technology Front of House Back of House Kitchen Safety 52

The Restaurant Times

SEPTEMBER 8, 2021

Hence, technology-first business models such as cloud kitchens are only expected to become more prevalent in the coming years. Restaurants and hotels can benefit from these robots in many ways, including simplification of operations, consistency in food, reduced costs and food wastage, and an enhanced customer experience.

Technology 52

Technology Back of House Kitchen Safety Customer Experience 52

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. We’re here to disrupt the food deliveries industry,” says Ben Thein, COO of Flytrex , an Israeli drone delivery company. Why should you ever have to leave the house?

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Food Mobile Ordering Online Ordering Food Order 144

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. As startups have “disrupted” the restaurant industry, they’ve replaced menus and hand-written orders with kitchen display systems (KDS), ordering tablets, and QR codes. Things could sour quickly, and the customers often left frustrated and hungry.

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Mobile Ordering Customer Service Food Order Online Ordering 108

Modern Restaurant Management

DECEMBER 3, 2020

“I discovered PJ’s Coffee back in 2002, and have been hooked ever since,” said Wright. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years. PJ’s Coffee of New Orleans plans for rapid expansion throughout Florida with hopes to bring 187 new locations within the next 10 years.

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Franchise Franchising Catering Online Ordering 165

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Shasta, California. Dennis Becker, CEO, Mobivity.

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2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Chris Adams, VP of Strategy, Oracle Food & Beverage. The battle for talent – Forced closures, layoffs and furloughs have driven a lot of workers out of the food and beverage industry.

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2021 Kitchen Safety Food Safety Mobile Ordering 199

EATER

MAY 11, 2021

But running what he deems the country’s largest mom-and-pop — the 30,000-square-foot Chinese food emporium China Live in San Francisco — came with some fairly unique challenges. He launched 10 ghost kitchen operations to extend his delivery zone to new cities and regions, expanded his takeout menu, and has a large product line.

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Fine Dining Back of House Travel Kitchen Safety 100

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

MARCH 19, 2021

In this edition of MRM Research Roundup, we feature the impact of third-party delivery in a revealing study from SevenRooms, stats on the pandemic year, the tales told by foot traffic and the increasing popularity of breakfast items. Third-Party Delivery Impact. 904 hours of pay for waiters (at $9.95/hour hour in NY). hour in NY).

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2021 Point of Sale Fast Casual Delivery 136

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Takeout For Good.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176