Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? WSJ reported that more than half of ad spending is shifting to digital platforms as the pandemic caused shifts in marketing strategies.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Focus POS

AUGUST 7, 2020

Even before the pandemic, ghost kitchens had been all the buzz in the hospitality industry. . What is a ghost kitchen? . A ghost kitchen is a kitchen that operates in a space without a dining area. Ghost kitchens were on the rise before COVID-19. This is what makes a ghost kitchen so valuable these days. .

2020 167

2020 Front of House Kitchen Safety Back of House 167

Modern Restaurant Management

DECEMBER 28, 2020

And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. The younger generations don’t just want great food, they expect memorable experiences. Companies rushed to market with new digital solutions out of necessity and customers were satisfied with the initial products.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Connected solutions also assist kitchens in avoiding larger issues through alarms that remind staff when it’s time to conduct maintenance.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Modern Restaurant Management

JUNE 30, 2021

There is no doubt that 2020 was a transformative year for the restaurant industry. Loyalty programs are the bridge to building brand affinity, so prioritizing loyalty as a technology, marketing, and operations initiative will be critical for QSRs to maintain their share of customers’ wallets. Data-Driven Personalization.

Loyalty Program 203

Loyalty Program Mobile Ordering Kitchen Safety Customer Service 203

7 Shifts

SEPTEMBER 20, 2021

Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. For example, a Sanitization checklist may include: Sanitize food prep surfaces ?. Restaurant inventory management software is a tool that helps digitally track and manage your kitchen inventory. POS and phones ?.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 Food Trucks Factor in the New Normal. ” That number grew to 23,873 in 2020.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

Modern Restaurant Management

MAY 3, 2021

The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. This amplifies the need for QSRs’ internal operations to work closely with their marketing teams to ensure accurate and timely updates. Automated Safety. Digital Menu Boards. QSR of the Future.

Technology 197

Technology Mobile Ordering Kitchen Safety Food Safety 197

Modern Restaurant Management

MARCH 31, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic analysis due to the COVID-19 outbreak, food trends evolving due to Coronavirus and changing shopping behavior. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 61 percent YOY decline.

2020 112

2020 Food Safety Kitchen Safety Consumer Goods 112

Modern Restaurant Management

MAY 18, 2021

By August 2020, Americans reported ordering takeout 2.4 The National Restaurant Association’s State of the Industry Report found 46 percent of family-dining and fine-dining restaurants added delivery options between March and December 2020, along with 44 percent of casual-dining and fast-casual restaurants. So what’s next?

Delivery 168

Delivery Kitchen Safety Social Media Online Ordering 168

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Look to what sets your restaurant apart.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. The kitchen staff should have hairnets and gloves at all times. Have a Marketing Plan for Reopening.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. Mobile apps are effective tools for easy, direct-to-customer marketing that keep restaurants in customers’ minds at home and on the go.

Technology 180

Technology Loyalty Program Mobile Ordering Download 180

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

KaTom

SEPTEMBER 15, 2020

Being a popular and delicious food item that can feed several people for a reasonable price, it’s no surprise that pizza has catapulted to the top of the pandemic comfort food pyramid, with delivery-driven concepts grabbing a big slice of the pie. California Pizza Kitchen’s Dining Room Woes.

2020 61

2020 Kitchen Safety 2025 Franchise 61

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Delivery of cold food leads to loss of customer.

Compost 208

Compost Sustainability Online Ordering Kitchen Safety 208

Modern Restaurant Management

NOVEMBER 30, 2020

But restaurants, now that they are also bringing people back inside, are going to have do the harder work of making it a permanent solution—whether that's a pickup window adjacent to their door or reworking their kitchen in such a way that its food is flowing to the front of house in a more efficient manner.

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. DELIVERY: Food deliveries have soared in the past couple of months. Decreasing on-premise sales, social distancing and the new work-from-home lifestyle have all contributed to consumers opting to have their food delivered than dining in. DESIGN: It’s a new era of drive-thrus.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Perfect Daily Grind

MAY 17, 2022

Smith is the Director of Marketing at Just Love Coffee Roasters in Tennessee and Ed Thompson is the company’s Director of Operations. Most of our coffee shops have screens in the kitchen to help expedite the use of tickets,” they say. “We Has Covid-19 forced a change in coffee technology? The pandemic just sped up this process.”.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Sante

JUNE 9, 2020

As the country faces the challenges brought on by COVID-19, two food service industry leaders join forces to revolutionize the dining experience with an innovative sous vide solution. Safety is a key concern for our dining customers and that is what makes the Cuisine Solutions sous vide preparation so compelling.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

The Restaurant Times

JULY 16, 2021

Even though the industry has suffered heavy losses, the online restaurant food delivery market is playing a lead role in terms of recovery. This is evident by the fact that Zomato’s annual revenue doubled in 2020 as compared to the previous year. . Rise Of Online Food Delivery Platforms. Customer Safety Is The Priority.

Delivery 59

Delivery Marketing Social Media Food 59

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind. ” Delivering Jobs.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Lavu

APRIL 17, 2020

Restaurants are looking at marketing from a new perspective in today’s uncertain times, and need a way to spread the word about offers without a marketing budget. Now is not the time to stop marketing and close up shop, it’s time to double your efforts and keep providing people with delicious meals.

Marketing 83

Marketing Email Marketing Social Media Loyalty Program 83

Modern Restaurant Management

APRIL 27, 2020

" Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. Also launching today, is a special edition of the company’s Food Fanatics magazine. To view all of the available resources or connect with a US Foods expert, visit the company’s website here.

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

Modern Restaurant Management

APRIL 27, 2020

" Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. Also launching today, is a special edition of the company’s Food Fanatics magazine. To view all of the available resources or connect with a US Foods expert, visit the company’s website here.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

The Restaurant Times

JUNE 26, 2021

Uncertainty in the restaurant industry increased after being hit by the first wave of COVID-19 in 2020. Processes like food production, inventory management, supply chain, marketing, and sales may need to be tweaked according to the new market realities. Do Not Forget To Integrate With Food Aggregators.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

Goliath Consulting

AUGUST 2, 2022

As lockdown restrictions were lifted, restaurant owners expected some customers to return in person while still following safety measures. Restaurants found that ramping up their delivery services had mitigated some of their losses from in-person dining during 2020 and 2021. According to Toast’s study, restaurants in the U.S.

Delivery 78

Delivery Online Ordering Food Website Management 78

Restaurant365

NOVEMBER 26, 2019

Check out our list of the top 16 features of restaurant management software that are must-haves in 2020. Especially if you are tracking food costs , you will frequently be making menu item updates or price changes. In 2020, everything is going to be predictive around food and labor. Cloud-based management.

2020 117

2020 Management Management Mobile Ordering 117

Culinary Digital

MAY 16, 2022

Trend #1: Health consciousness, nutrition, & wellness According to research enacted by Statista, 64% of consumers regard healthfulness as a significant factor of consideration when buying food and beverages. In other words, the foodservice industry needs to offer more healthy foods to appeal to growing segments of the consumer population.

Technology 52

Technology Kitchen Safety Food Safety Online Ordering 52

Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Despite the difficulties we faced in 2020, new restaurants continue to open and existing restaurants have eyed coming back after facing bankruptcy.

Management 189

Management Management BOH Front of House 189

Modern Restaurant Management

JULY 30, 2021

We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” There aren’t a lot of products that are transparent about what is in your food.”

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Ghost kitchens. Restaurants either embraced technology and survived, or didn’t.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Ghost kitchens. Restaurants either embraced technology and survived, or didn’t.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Transact

NOVEMBER 30, 2020

TransAct is presenting at the 2020 NACS Crack the Code Experience, which is a four-week virtual event that features education sessions and exhibitor showrooms of the convenience store industry. Work Station is a food safety and grab ‘n go label printing solution designed specifically for the commercial kitchen environment.

Allergens 86

Allergens Kitchen Safety Retail Food Safety 86

Restaurant365

JULY 24, 2020

Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Culinary Cues

APRIL 30, 2020

I would suggest that during this opening phase restaurants should focus on the following: Comfort: This is a time to help people put aside their fear and rely on familiarity with food that is well prepared, flavorful, nutritious, and fresh. Keep it simple, keep it familiar, and do it very well.

Point of Sale 308

Point of Sale Customer Service Customer Experience Cash Management 308

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off. In Love with Tech, but Impatient.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215